Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,642 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Lovely headbands and great service.”

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Posted 4 years ago

“Lovely hand knitted items supporting a good cause. Excellent service. I would certainly recommend”

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Posted 4 years ago

“So far I’ve ordered a beanie for myself which has been complimented by so many each time I’ve worn it and my friends have since ordered some for themselves. I also purchased a sweater and beanie for my husband for Xmas 2021. He loves them. The quality is excellent and delivery was on time. I shall be ordering more in the near future, my favourite site now for beanies, especially”

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Posted 4 years ago

“The staff who dealt with me were incredibly helpful and well informed.”

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Posted 4 years ago

“Great service - even though I am in France, a late ordered parcel arrived before Christmas. I appreciated the tax reduction which avoided double taxation and made purchase possible.”

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Posted 4 years ago

“Love the felt Christmas decorations. They are so detailed and well made.”

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Posted 4 years ago

“Always beautiful products. My family has been buying from this company since they had a shop in Cambridge years ago. Amazing quality.”

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Posted 4 years ago

“very helpful. Very efficient”

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Posted 4 years ago

“Lovely product, quick service”

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Posted 4 years ago

“Great response to a query and no fuss about an exchange- personal reply was appreciated”

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Posted 4 years ago

“Excellent quality and style.”

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Posted 4 years ago

“Beautiful hand warmers, promptly delivered, and will probably be a great success as a gift. But the close-fitting plastic packaging meant I accidentally snipped the top of one hand warmer through when trying to find how to open it up. Luckily I had wool that matched pretty well and have bridged and sealed the tiny cut before gift -wrapping, as they are presumably no longer returnable ! Maybe change to more sustainable looser bags?”

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Posted 4 years ago

“Great sweater. This is the second half zip I have bought for my husband from Pachamama, he likes them because of the warmth. He looks good in them with the high collar.”

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Posted 4 years ago

“I love these products!! Christmas pudding tea cosy makes me happy every time I walk into the kitchen - a festive solution to my usual puffin tea cosy! Well made, gorgeous colours and will last a long time. Thank you!”

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Posted 4 years ago

“Lovely handmade knitwear and designs. Excellent service.”

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Posted 4 years ago

“Great company, wonderful staff, extremely helpful, beautiful merchandise. Would definitely recommend them to everyone.”

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Posted 4 years ago

“Beautifully knitted bobble hat. The fleece lining is perfect for those cold windy days. I have now ordered another one for my partner as I love the quality.”

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Posted 4 years ago

“Excellent service. Very prompt!”

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Posted 4 years ago

“Lovely products”

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Posted 4 years ago

“excellent”

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Posted 4 years ago

Pachamama Ltd is rated 4.8 based on 1,642 reviews