Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.7

Based on 1,112 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items as described and just lovely! Just one point: can they make the headbands just a tiny bit longer? Are they, possibly, modelled on slightly smaller heads? ☺️”

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Posted 2 months ago

“I absolutely love Pachamama and recently purchased six pairs of wristwarmers, three hats and a coat as Christmas gifts for family and friends. The quality is excellent, the craftswomanship awe-inspiring and the price reasonable. As a knitter myself I know the amount of time, skill and indeed money it takes to produce such beautiful garments. They are truly works of art. I love the ethical philosophy of the company and will continue to buy their exquisite products. For me, the only downside is that I would like to keep everything I have bought for myself! These garments are so hard to part with. Thank you Pachamama! Top company, beautiful clothes.”

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Posted 5 months ago

“It's great ....but it badly smell of sheep. I work with and clip sheep. Wool need to be more thoroughly washed before knitting.”

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Posted 1 year ago

“Only just discovered Pachamama, ordered some handwarmers for when I work and siting in the lounge when I dont have the heating on! these warmers keep my hands super warm, really pleased with them. Well made, cute design, love them!”

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Posted 1 year ago

“When asked, on your website, I said that I needed an extra large pair, as my mums ankles are very swollen due to osteoarthritis, but, I was sent a regular size and it was impossible for her to even try them on. I’m annoyed, that I’ve had to pay for the return postage myself, when other companies usually pay for returns. Disappointed.”

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Posted 1 year ago

“Lovely item. Very happy with purchase and the shipping was super fast! Many thanks”

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Posted 1 year ago

“Unfortunately my parcel never reached me. I received photo of parcel in a property nearby but have been unable to locate. Have asked all my neighbours but nobody has seen it.”

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Posted 1 year ago

“In light of the rising cost of energy decided that investment in a fleece lined Pachamama Half Zip was the way ahead for the Winter. I'm not disappointed - high quality, total warmth, comfortable and stylish too! Much better than putting the heating on...”

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Posted 1 year ago

Thanks for your wonderful review Richard!

Posted 1 year ago

“Very poor. This company has gone downhill. I purchased 2 x sale items that were well below the standard I had come to expect from Pachamama.”

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Posted 1 year ago

“I bought a cardigan and jumper. Unfortunately the jumper was too long, but the cardigan is perfect. I got my money back for the jumper!”

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Posted 1 year ago

“Pachamama fingerless gloves should be mandatory for the elderly! My 90 year old mum has been wearing them for several years now, they keep her hands warm and hence her fingers are agile. With the lovely fleecey lining they are comfortable to wear. Mum has several pairs and even wears them to bed. Would recommend to all persons over a certain age and especially those with arthritis in the wrist and hands. Just be careful washing the gloves make sure water is luke warm. I've had to fork out for another 4 pairs as they shrank in the wash!”

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Posted 1 year ago

Pachamama Ltd is rated 4.7 based on 1,112 reviews