Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.7

Based on 1,112 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase and delivery fault free. Everything just as it should be.”

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Posted 1 week ago

“Quick service. Was happy with a toque I ordered earlier. Not happy with the sweater I ordered most recently. I would just warn people ordering from abroad to be very certain about size and quality of what you're ordering because between the taxes, duties and brokerage fees and broker taxes due on receipt and then the cost of shipping the item back, there will be very little actual refund.”

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Posted 1 month ago

“Takes long time to deliver. But worth the wait.”

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Posted 2 months ago

“I just love pachamama creations I want everything they make including my new sofa socks:) The minor matters for me though are I feel that the inner fleece is oversize in comparison to the outer sock it’s all crumpled up making the wear frustrating! I’ve also found that the one I bought for my husbands Christmas gift has had a colour run . Aside from these factors I will continue to purchase from pachamama because stated they’re mad superbly x”

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Posted 3 months ago

“Very unusual and well made products”

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Posted 3 months ago

“Love the hat but it’s a bit small”

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Posted 3 months ago

“Great product, although not in the colour and size I wanted at the time of order.”

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Posted 3 months ago

“Good service.”

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Posted 3 months ago

“I love the leg warmers and the jacket, however, there are no Pom poms on the jacket as shown on the website.”

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Posted 4 months ago

“Beautiful wrap, with colours true to photos. Not that practical, though, as it is open at the sides, so it doesn't contribute much warmth. I did wear Christmas Day, so it will have its moments. I like seeing the patterns falling in a V shape-- I would not wear horizontal patterns.”

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Posted 4 months ago

“Hughie the cow found its way to Lancashire and was welcomed with open arms as was my Herd as I Once worked in th Dales Many thanks keep making animals”

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Posted 4 months ago

“I ordered a sweet puffin keyring which was as described. The wool sheep dryer balls were good value for money. However, I was disappointed with the bobble hat. I bought this for my dad, who has dementia and feels the cold. I was given a Pachamama bobble hat (about five years ago). I work outside and it’s absolutely fantastic, covering my ears (fleece lined around the hairline) and being immensely protective. The hat I bought for my dad isn’t nearly as thick wool. It’s quite lightweight compared to mine, so I’m not sure it’ll be as useful.”

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Posted 4 months ago

“I have yet to receive my order.”

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Posted 4 months ago

“The lined slipper socks looked very nice, but the lining seemed likely to ruck up and be uncomfortable, so I returned them. I would be happy to try another sort another time though.”

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Posted 4 months ago

“Colours. Lovely. But. Hat a little tight. fit.”

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Posted 4 months ago

“Love my Pachamama lined pullover/zipper, I feel the cold but this keeps me warm”

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Posted 4 months ago

“I love your 'stuff', got my friends into your hats n hand warmers. Only thing is, I have a small head so I always have to sew the top over, otherwise I look like an alien! With a very long head!”

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Posted 5 months ago

“I love my flock of sheep headband but was a little dis-appointed with the Highland Cow one which did not have the wool backing and was also smaller than the sheep one.”

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Posted 5 months ago

“Lovely quality products. Good customer service. Sizing a bit variable”

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Posted 5 months ago

“Excellent service, thanks.”

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Posted 6 months ago

Pachamama Ltd is rated 4.7 based on 1,112 reviews