Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,642 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Prompt delivery - efficient service”

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Posted 3 years ago

“Good service ,easy ordering process, . Hope the returns process is as easy.”

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Posted 3 years ago

“Beautiful Hats and Gloves. Thank you!”

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Posted 3 years ago

“I bought the large which was way too big ( I’m a size 14 ) the medium fits perfect I love this coat. I paid for express delivery and it came on time.”

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Posted 3 years ago

“Lovely made hat, cosy fleece half lining. I’m very pleased with my purchase.”

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Posted 3 years ago

“Love both the hat and socks I purchased. Fabulous choice of patterns and items. I would highly recomend your products to others.”

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Posted 3 years ago

“Great service easy straightforward no fuss and quality product 👌 no grumbles thanks”

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Posted 3 years ago

“I have just purchased a hat and a jacket from Pachamama. I liked the ethos of the company and the goods are well made and very warm.”

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Posted 3 years ago

“I bought my husband one of these jumpers for Christmas. It is hand knitted and lined on the inside so it is incredible warm. I subsequently bought myself one and can turn the radiators down a few notches. Very good value and incredible warm.”

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Posted 3 years ago

“Extremely helpful with sizing, I am an adult with very small hands. Several emails with choices and measurements were answered as I had one pair bought before and was looking for another in darker colours, buying online this time I couldn't try them on.”

Pachamama Ltd 5 star review on 30th January 2022

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Posted 3 years ago

“Lovely jumper - buy one every 2 years - they are hard-wearing. Glad they are fairly traded.”

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Posted 3 years ago

“Thank you the mittens arrived and was sent to my daughter who was very pleased with them”

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Posted 3 years ago

“Make great beautiful quality products, delivered efficiently. Many thanks”

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Posted 3 years ago

“I already have the headband and hand warmers and just love the designs. Had to have some matching socks and couldn't decide on the length. Had to have both!! Not suitable as a walking sock, but keeps the toes nice and toasty and fine for general walking around.”

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Posted 3 years ago

“The Highland Cow hat is worn every day, a great favourite. The Sheep cardigan is lovely and warm, and we don’t have to have the heating on so high, it looks great as well”

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Posted 3 years ago

“Absolutely beautiful cardigan! Lovely soft, warm wool. Slouchy fit that is both cosy and flattering. The perfect all round cardigan!”

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Posted 3 years ago

“Service was excellent. Website Gerry easy to use.”

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Posted 3 years ago

“Gorgeous ‘Bright’ headband (green abs blue big circles on colour-banded background), matching fingerless mittens and mini leg warmers (boot cuffs). Arrived much more quickly that I expected which was wonderful and they are wonderful. I get comments on them regularly. They are well made and adorable;)”

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Posted 3 years ago

“I live in East Anglia, where the wind comes from Siberia via the Arctic and I just love my new Pachamama jumpers. After buying via an online department store for a while, I was delighted to find I could get so much more choice by buying directly and the rest is history! Every member of my family has your gorgeous, chunky, lanolin-laden gear now and we all live in them. Honestly why bother with any other brand.”

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Posted 3 years ago

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Posted 3 years ago

Pachamama Ltd is rated 4.8 based on 1,642 reviews