Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,498 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

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“These waterproofs are second to none - best waterproof dog coat we have ever had. Excellent coverage and material / fit is comfortable for dog. I was undecided which size I would need for my two Brittanies and went purely on measurements. I bought 2 X 55 which was ideal for one but probably on the large side for the other. Manufacturers care label on product actually has the Brittany listed (well done!) and recommendation was size 50 which probably would have suited better but I needed them in a hurry.”

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Posted 2 years ago

Thank you so much for your lovely review Sandra! It's wonderful to hear how pleased you are with the Fjord Jackets. We're big fans of the Non-Stop range. Enjoy your new gear!

Posted 2 years ago

“Great product with excellent service will use again”

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Posted 2 years ago

Great to hear you're pleased with the Front Range Harnesses and our service! Thank you so much for your lovely words and for choosing Mountain Dog.

Posted 2 years ago

“Brilliant harness and fit my golden retriever perfect . Thank you”

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Posted 2 years ago

“Ordered four items and ultimately only kept one. But the lead is exactly what we were after (5/5) and as described, and the returns process was also straightforward and quick. Would defintely consider Mountain Dog again for future doggy supplies.”

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Posted 2 years ago

Great to hear our returns worked so well for you, we aim to make this as painless as we can. Lovely to hear the DNA Lead was exactly what you were after. Thank you so much for your kind review and for choosing Mountain Dog.

Posted 2 years ago

“Arrived really quickly and it was the right product… would recommend”

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Posted 2 years ago

Just what we aim to always hear Louisa! Thank you so much for your kind words, we look forward to seeing you again online soon. Enjoy your new gear!

Posted 2 years ago

“Good quick service, perfect product, as advertised.”

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Posted 2 years ago

So lovely to hear the DNA Road Trip tether is perfect! Wonderful to hear you were so pleased with our service too! Thank you so much Shirley!

Posted 2 years ago

“Exactly what I was after: lights that I can secure to either side of the harness of an 8kg dog - hate collars.”

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Posted 2 years ago

Thank you so much for your review. Great to hear the Aurora lights work so well for you!

Posted 2 years ago

“Wonderful harness from a great brand. I do have experience with a different harness in this range. Excellent quality. Order was despatched quickly and I would recommend Mountian Dog first for your pet needs. Price was cheaper than the manufacturer. Great job”

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Posted 2 years ago

Wonderful to hear you're so pleased with our service and the Front Range harness! Thank you so much for your lovely review Susan!

Posted 2 years ago

“Without a doubt the best long lead, quality through the roof.”

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Posted 2 years ago

Thank you so much for your lovely review! Great to hear you're so pleased with the DNA Grip Line!

Posted 2 years ago

“Delivery was quick and the harnesses are very nice .”

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Posted 2 years ago

Always wonderful to hear Laura! Thank you so much for your review, enjoy your new gear!

Posted 2 years ago

“Excellent, quality products arrived quickly. Had to send back to do an exchange for different sizes and the turnaround time was also very quick. Great customer service would use again.”

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Posted 2 years ago

Always great to hear Mike. Our hard working team aim to make everything as painless as we can and are always happy to help. Thank you so much for your kind words, we look forward to seeing you again soon.

Posted 2 years ago

“The collar and both coats are excellent. They fit our Labradoodle very well, he looks great and he loves them.”

Mountain Dog 5 star review on 16th March 2024

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Posted 2 years ago

Thank you so much Graham! Thank you for sharing your lovely photo too!

Posted 2 years ago

“exellent sevice, excellent product”

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Posted 2 years ago

Lovely to hear Dawn! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“This is my third order from Mountain Dog, like the first two it was despatched very quickly and arrived fast! Great quality dog boots, the only ones that work for my disabled dog.”

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Posted 2 years ago

Wonderful Jo! So pleased the Protector Booties work so well for your dog. Thank you so much for your review and for supporting Mountain Dog.

Posted 2 years ago

“Businesslike”

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Posted 2 years ago

Thank you so much for your positive review Martin, we really appreciate your kind feedback.

Posted 2 years ago

“Amazing quality, speedy delivery and great product!”

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Posted 2 years ago

Always lovely to hear Penny! Great to hear you're so pleased with both our service and the K9 Sports Sack. Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“Great products, fast delivery and superb comms wrt delivery”

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Posted 2 years ago

Lovely to hear you're so pleased with our service and products Alastair. Thank you so much for your kind words and for choosing Mountain Dog.

Posted 2 years ago

“Staff were really helpful with all the questions I asked before and after ordering. Will definitely be using you again when needed. Thankyou so much for all your help.”

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Posted 2 years ago

So pleased our team could help Kristen, it's lovely to be able to pass your lovely words onto them. Thank you so much and we hope to see you again online soon

Posted 2 years ago

“Needed a safety strap for my car to keep dog safe on back seat. The DNA Vehicle Anchor Tether is just perfect with plenty of adjustment. Exactly what I envisaged.”

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Posted 2 years ago

Great to hear you're so pleased with the DNA Road Trip Bill! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

“I bought a lead. It's well made and robust. It has proper clips on it, not those silly things with the slidey bit on. I'm very pleased with it.”

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Posted 2 years ago

Wonderful to hear you're so pleased with the DNA Training lead Alison! Thank you so much for your review and for choosing Mountain Dog.

Posted 2 years ago

Mountain Dog is rated 4.9 based on 6,498 reviews