Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,517 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 20th April 2026

2112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. The lead works well and is well made and sturdy. Thank you”

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Posted 4 years ago

“Great quality products delivered promptly”

Mountain Dog 5 star review on 8th October 2021

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Posted 4 years ago

Hello Phillipa, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Thanks so much for leaving us such a great review!

Posted 3 years ago

“We are delighted with the harness. The elasticated strap is ingenious. It keeps the harness a snug fit at all times. Best harness we have ever had.”

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Posted 4 years ago

Hello David, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“100% fantastic! Perfect fit for my small whippet (size S)”

Mountain Dog 5 star review on 7th October 2021

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Posted 4 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Lovely and comfortable and hard-wearing and looks good”

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Posted 4 years ago

“Mountain Dog were very good, we purchased two Rukka Raincoats for our Labradoodle and Toy Poodle. Very helpful and efficient service. Customer Services were excellent”

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Posted 4 years ago

“Great to deal with. Def buy from Mountain Dog again”

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Posted 4 years ago

“Fast service. Easy payment”

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Posted 4 years ago

“Excellent speedy delivery. Superb service and will definitely use Mountain Dog again.”

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Posted 4 years ago

“Great looking harness, unfortunately the sizing guide they give you is way off and we have had to adjust it to the max and as our boy is only 6 months old it’s probably going to last a month and will need replacing for a bigger one, take note do the measurements then buy the next size up or you will waste £35 too!”

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Posted 4 years ago

Hi Rodger, so sorry to see you didn't get the best fit for your pup. We understand that not all dogs are the same shape and size. If there is anything we can help with please feel free contact us via bark@mountaindog.uk

Posted 4 years ago

“Great item we purchased a dog rucksack carrier!”

Mountain Dog 4 star review on 6th October 2021

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Posted 4 years ago

Hello Anne, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 We hope you and your doggo have many happy adventures with your new backpack!

Posted 3 years ago

“Good Communications and fast ordering process. We ordered it on Friday and received it on Monday.”

Mountain Dog 5 star review on 6th October 2021

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Posted 4 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Great company and products.”

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Posted 4 years ago

“Love their products and speedy delivery. Well done all at MD.”

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Posted 4 years ago

“Great product, great service.”

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Posted 4 years ago

“Brilliant service, fast delivery and quality products.”

Mountain Dog 5 star review on 4th October 2021

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Posted 4 years ago

Hello Sarah, Thanks so much for the amazing feedback! This is the type of service we strive to give our customers and reviews like yours mean the world to us!

Posted 3 years ago

“Good prompt service but disappointed that item reduced by 10% almost immediately that I placed my order!”

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Posted 4 years ago

“Customer service was excellent. I ordered the wrong size by mistake and it was replaced with the correct size very quickly.”

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Posted 4 years ago

“Good online service. Delivery was quick too.”

Mountain Dog 5 star review on 3rd October 2021

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Posted 4 years ago

Hello Frances, Thank you for leaving us such a great review as well as sharing a photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Perfect coat for my terrier. I got her size XS Ruffwear Lumenglow and it fits her really well. This is the first coat that she has been happy to play fetch in and walk in the rain with. The material is lovely and not too thick or thin. I’ll be looking out for a warmer coat for when it gets very cold from Ruffwear.”

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Posted 4 years ago

Hello Charlie, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media - your pup will be making a guest appearance!

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,517 reviews