Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,569 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 24th June 2026

2125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The front range harness I bought for my 7 month old schnauzer is brilliant. Despite puppy classes and a concerted effort to try to get her not to pull nothing seemed to work. This harness has transformed our walks. The only drawback is it can come off if the dog pulls backwards violently as happened when she met some electric fencing. However I have now attached a carabiner which connects her collar to the harness which I think has solved that problem. Definitely recommend.”

Helpful Report

Posted 5 years ago

Good workaround, that fence doesn't sound great. With a single strap harness some dogs work out that by putting the brakes on the harness will slip over the head, it's not usual but it can happen. Worth looking at the harnesses with two belly straps like the Flagline too.

Posted 5 years ago

“Great service. Always confident in ordering from mountain dog. Never a problem”

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Posted 5 years ago

T H A N K Y O U ! ! !

Posted 5 years ago

“I am so impressed (and so are my Dalmatians), that I have purchased 5 Roughwear Flagline harnesses. Mountain Dog was extremely helpful and their prices very competitive. The delivery was also very quick.”

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Posted 5 years ago

5! Fantastic - thanks for the great review!

Posted 5 years ago

“order received very promptly and a good product, will purchase again.”

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Posted 5 years ago

T H A N K Y O U ! ! !

Posted 5 years ago

“Excellent little light. Perfect for seeing where my dog is in the dark.”

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Posted 5 years ago

T H A N K Y O U ! ! !

Posted 5 years ago

“Great website, easy to use and very speedy delivery. We are delighted with our new harness and would certainly use Mountain Dog again in the future.”

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Posted 5 years ago

Great news - thank you for the review

Posted 5 years ago

“Very helpful, good range of products for our Labrador. Very quick to solve issues, good email communication.”

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Posted 5 years ago

T H A N K Y O U ! ! !

Posted 5 years ago

“I recently used Mountain Dog to purchase a Hurtta coat for my dog. The site is very user friendly and each item described in great detail. My purchase arrived much quicker than expected. I'm certainly a very happy customer.”

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Posted 5 years ago

Craig thank you for those kind comments, you make us blush!

Posted 5 years ago

“Fantastic efficient 5 star service and item well packaged!!”

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Posted 5 years ago

Thank you Paula!

Posted 5 years ago

“Easy to navigate website, good products, quick delivery”

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Posted 5 years ago

T H A N K Y O U ! ! !

Posted 5 years ago

“Easy to order, fast delivery, good price. Will definately buy again from this seller”

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Posted 5 years ago

Thanks for the kind comments

Posted 5 years ago

“Really pleased with the speedy delivery”

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Posted 5 years ago

and we are really pleased you chose Mountain Dog, thank you

Posted 5 years ago

“Bought coat and was too small. Easy exchange and expecting new coat soo”

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Posted 5 years ago

So pleased we could get it right eventually for you :-)

Posted 5 years ago

“Good quality harness, well made and up to the job. Easy to fit as well as get on and off. Does exactly as required for our Labrador. Great product and highly recommended.”

Mountain Dog 5 star review on 11th November 2020

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Posted 5 years ago

Looking great! Thank you for the review.

Posted 5 years ago

“Tough well made product. Excellent delivery time considering the pandemic. I’ll use the company again for sure.”

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Posted 5 years ago

Thanks Tristan, your comments mean a lot.

Posted 5 years ago

“First time I've used these guys. Super fast delievery, excellent product at really good price with great help for fitting. Would recommend and will definitely use again.”

Mountain Dog 5 star review on 10th November 2020

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Posted 5 years ago

Looking great!

Posted 5 years ago

“Lovely coat, fits perfect. Fantastic fast delivery”

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Posted 5 years ago

Thanks for the kind comments

Posted 5 years ago

“Service was very quick, the harness is excellent, good quality and strong.”

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Posted 5 years ago

Great news thank you for the review

Posted 5 years ago

“I am a dog walker and bought the Hurtta Downpour suit for one of my clients to keep his white Bichon Frise clean. Another client has been using one for her dog for the last year. I have found it has been amazing. It takes a few minutes to put on but it's great to keep the dogs clean and dry. It covers them underneath and right down to their paws. It doesn't make a lot of noise when they walk like some other suits. I have recommended it to 3 more of my clients and they have also bought them for their dogs. Thoroughly recommended, particularly for small dogs.”

Mountain Dog 5 star review on 9th November 2020

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Posted 5 years ago

Fantastic, we love this suit too and agree it takes a little effort to get on the dog but once they are in they are super protected.

Posted 5 years ago

“Extremely efficient easy to deal with.”

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Posted 5 years ago

Great news thank you for the review

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,569 reviews