Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,516 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,516 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026

2111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to sort out an exchange order, very pleased will order from them again.”

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Posted 4 years ago

“I got the Hurtta Razzle Dazzle harness for my dog Monty and I am very happy with it. After trying many different types of harnesses, this one seems to be the most comfortable for him: impossible for him to get out of but at the same time comfortable and not too restrictive. I can put it on over his head which he prefers to the “step in” harnesses. It is very sturdy and the handle is great. My dog is an odd shape it has been a challenge to find something that fits, but because this harness has a lot of adjustment built in, it is perfect to adapt to his shape. I first ordered a size too small and the exchange process was fast and easy. Would definitely recommend!”

Mountain Dog 5 star review on 10th November 2021

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Posted 4 years ago

Hello Annabelle, Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Easy to order. Very quick delivery.”

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Posted 4 years ago

Your pup is looking fantastic, thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Excellent selection and prices.”

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Posted 4 years ago

“Very friendly, helpful and courteous customer service. No quibble exchanging the wrong size harness fo rmy dog.”

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Posted 4 years ago

“Excellent service Fast delivery”

Mountain Dog 5 star review on 9th November 2021

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Posted 4 years ago

Hi Angela, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Excellent quality and perfect fit for my two very active dogs .”

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Posted 4 years ago

“Great service really good prices”

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Posted 4 years ago

“Really pleased with my first order. Arrived very quickly and well packaged so in perfect condition. Great value too so will definitely be ordering from them again.”

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Posted 4 years ago

“Delivery was quick and well packed - thank you Mountain Dog.”

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Posted 4 years ago

“Excellent service with very quick delivery & the Hurtta Monsoon coats are brilliant!”

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Posted 4 years ago

“Easy to use website, lots of variation in products and efficient service!”

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Posted 4 years ago

“Great site, really useful items thank you”

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Posted 4 years ago

“Great items, great price & fast delivery”

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Posted 4 years ago

“Very good products and super service. Unfortunately items didn't fit my dog as she has a funny shape. Highly recommended”

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Posted 4 years ago

“Bought two harnesses for my whippets, the sizing guide was very helpful, xs was the perfect fit with plenty of adjustment either way. The quality of the harnesses is excellent, way above any others I've purchased over the years, they my seem expensive but you're getting a quality item. Service was spot on too!”

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Posted 4 years ago

“Very prompt and efficient service. Would recommend.”

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Posted 4 years ago

Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Very good service, plenty of stock and arrived a day early”

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Posted 4 years ago

Hello Gordon, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Order dispatched promptly and arrived on time. Very good quality. thank you”

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Posted 4 years ago

“Pleased to find that the Large size really is as roomy as it should be - when laid out on the floor it is just a little larger than Fred’s previous bed and gives him plenty of comfy space to stretch out. After initially ignoring his new bed, by the second night he was relaxed and deeply asleep on it. Success. Thankyou!”

Mountain Dog 5 star review on 8th November 2021

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Posted 4 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊 Keep an eye out on our social media – your pup will be making a guest appearance 😉

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,516 reviews