Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,519 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 22nd April 2026

2113

Anonymous

Anonymous // 01/01/2019

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“Great ,worth the money,good quality,love all your products”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us this positive review. I am happy to hear that you are a big fan of all of out products here at Mountain dog and are happy with the the quality of the items. Thank you for shopping here with us at Mountain Dog.

Posted 4 years ago

“Really pleased with the lead and the company, great service and quick delivery. Mountain dog have loads of great products, might need to get another dog at this rate!”

Mountain Dog 5 star review on 1st July 2021

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Posted 4 years ago

Hi Nick, thank you for taking the time to leave us a review. That picture is absolutely beautiful thank you so much for sharing that with us. I am so pleased that the leash that you have purchased has been a success. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Great service. Goods arrived in good time and as ordered.”

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Posted 4 years ago

Hi, thank you very much for this positive feedback! We are glad your purchase was correct and on time. Thank for you for shopping with us.

Posted 4 years ago

“Excellent service, very quick despatch.”

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Posted 4 years ago

Hi, thank you very much for your review. We are glad you have had this experience here with us at Mountain Dog! Thank you for shopping with us.

Posted 4 years ago

“Great service and great products - would highly recommend!”

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Posted 4 years ago

Hi Kate, thank you for this positive review! We are glad that you are happy with our products! Thank you for shopping with us.

Posted 4 years ago

“Excellent harness, once adjusted its easy to put on.”

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Posted 4 years ago

Hi Elaine, thank you for this review. We are glad that the harness is excellent for your furry friend and easy to put on! Thank you for shopping with us.

Posted 4 years ago

“Very pleased with the two harnesses we purchased from you, quick delivery. The harnesses ate well-made and very easy to put on to our fur babies”

Mountain Dog 5 star review on 28th June 2021

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Posted 4 years ago

Hi Michael, we are glad that these harnesses are perfect for your dogs. Thank you for the picture, they look so good in them!! Thank you for shopping with us.

Posted 4 years ago

“Excellent harness, fits perfectly and having a handle is really helpful with my old dog. Mountain Dog provided excellent service and very quick delivery. I would highly recommend them and will definitely use them again.”

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Posted 4 years ago

Hi Geraldine, thank you so much for this review. We are so pleased that you are happy with your product and it is beneficial for you. Thank you very much for shopping with us and we hope to hear from you soon.

Posted 4 years ago

“Great service. There was an issue with the Royal Mail, and John and Julia sorted it for me as quickly as they could - really appreciate your help!”

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Posted 4 years ago

Hi Harry, sorry to hear about your problem with Royal Mail! I am glad every thing got sorted for you! Thank you for shopping with us.

Posted 4 years ago

“Fast postage and a really great selection of high quality products.”

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Posted 4 years ago

Hi Philipap, thank you so much for taking the time to leave us this review. I am pleased to hear that you are happy with the standards of our products here at Mountain Dog. Thank you for shopping here with us at Mountain Dog.

Posted 4 years ago

“I purchased a Ruffwear harness at an unbeatable price, free and quick delivery, very pleased.”

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Posted 4 years ago

Hi Annabelle, I am glad to hear that you are happy with your purchase of the Ruffwear Harness! I hope your furry friend likes it just as much as you do. Thank you for shopping with us.

Posted 4 years ago

“Definitely recommend”

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Posted 4 years ago

Hi James, thank you for taking the time to leave this review for us. Thank you very much for leaving us as a recommendation for other people to use out business. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Great range of products at competitive prices with fast delivery , we’ll be back.”

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Posted 4 years ago

Hi Jonathan, thank you for taking the time to leave us a review. That is an absolutely great positive comment! We hope to see you again soon. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“I wasn't sure about getting this - but it has worked out really well. My terrier is elderly now and struggles to go to far on walks. I bought this as we were meeting up with family and going to do some site seeing and I wanted her to come to. After a couple of short practices, she gets on really well with it and is very happy to be carried about. (She lets me know by wriggling when she wants to get out and have a sniff). Its a great product and will get lots of use (& was a great asset on the family trip). Definitely recommend.”

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Posted 4 years ago

Hi, thank you for taking a chance and buying our product. I am so pleased that it worked out perfectly for you and your pooch was able to join you on your family day out. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Ordering process easy and products arrived quickly and in perfect condition. No complaints at all.”

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Posted 4 years ago

Hi Katie, thank you for this review. I am please that you had no problem ordering any of your product from our website. That is great news about the delivery I am glad it arrived with you very fast and in perfect condition. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Good quality dog collars and a quick delivery. Thank you”

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Posted 4 years ago

Hi Carole, thank you for taking the time to leave us this review. I am pleased to hear that you were satisfied with out products and our service. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Fast and reliable service. Harness of good quality.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us a review. I am so glad to hear that you are happy with your purchase of the harness. Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Perfect small treat bag , attachment options and secure fastening stops greedy burglars !”

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Posted 4 years ago

Hi Timothy, I am pleased that the small treat bag has been a success for you especially with the attachment options! Thank you for shopping with us here at Mountain Dog.

Posted 4 years ago

“Very helpful. Spoke on the phone to find a lightweight lead and MD obligingly weighed the ones I was interested in!”

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Posted 4 years ago

“Quick and efficient service, i am delighted with the Drizzle Coat, thank you.”

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Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,519 reviews