Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a 4.7 kg Chihuahua who after a long walk starts to flag, the Mountain Dog kurgan- GTrain backpack is ideal for him and he loves it, we would recommend the backpack it sits comfortably and has enough storage for most of his and our needs, when going on long walks”

Mountain Dog 5 star review on 8th May 2022

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Posted 3 years ago

Hello Denise, Firstly, that is a fantastic photo of your little pooch in the bag! Looking very cosy indeed. They are fantastic bags and well made too! Thank you for leaving us a review, we hope to see you shopping with us again in the future. Mountain Dog Team

Posted 3 years ago

“Excellent quality and fit of collar and harness. Very good customer service support over the phone with advice on harness fitting. Bonnie loves her new harness! Thank you Paul.”

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Posted 3 years ago

Thank you so much for the lovely review, Ms IIana! We are so glad we could help you find the perfect fit for your Bonnie. We will pass this message on to Paul as I'm sure he will be thrilled to know you got a good fit for Bonnie. Thank you again, Mountain Dog Team.

Posted 3 years ago

“Great company and better value than others selling the same item.”

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Posted 3 years ago

Thank you so much for the kind words and the 5 star review.

Posted 3 years ago

“Exceptional service as always. Order was sent immediately and delivered quickly”

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Posted 3 years ago

Hello Kirstin, Thank you so much for the kind words and your order. We hope we will see you shopping with us again in the future.

Posted 3 years ago

“Quick delivery and fits well and as expected with these products it’s well made.”

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Posted 3 years ago

Thank you for taking the time to leave a review Norman. So glad to hear that you got a good fit! We hope to see you shopping with us again soon.

Posted 3 years ago

“I was looking for something particularly lightweight and packable for fell running with my dog. It is ideal, packs really small, is lightweight and robust. Very pleased.”

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Posted 3 years ago

Fantastic Paul, thank you so much.

Posted 3 years ago

“Excellent delivery, Labrador puppy loves her ruffwear harness”

Mountain Dog 5 star review on 6th May 2022

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Posted 3 years ago

What a fantastic photo of your little pooch! Thank you so much for sharing this with us.

Posted 3 years ago

“This is the first time I have ordered anything, very pleased 😀 with new collar.”

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Posted 3 years ago

Thank you for the review Audrey! We hope to see you again soon!

Posted 3 years ago

“I purchased a safety life vest for my dog. The quality is really good and the service was really quick. Will definitely use again!”

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Posted 3 years ago

That is fantastic to see, so glad you got a good fit on your pooch!

Posted 3 years ago

“A good, reliable company that produces good quality products. Very easy shopping and fast delivery. I heartily recommend.”

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Posted 3 years ago

Thank you Bozena can't wait to see you shopping with us again soon.

Posted 3 years ago

“Lovely collars have used before very hard wearing”

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Posted 3 years ago

Thank you for the lovely review and 5 stars!

Posted 3 years ago

“Excellent service Item as described and quick delivery”

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Posted 3 years ago

Hello Paula, Thank you for the lovely review. We are so glad to hear that you are happy with the products. We hope to see you shopping with us again soon.

Posted 3 years ago

“Halti very good so Toby not pulling on my shoulder. Quick service Thank you”

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Posted 3 years ago

Fantastic to hear Christine! Thank you for the review.

Posted 3 years ago

“I would only ever buy from mountain dog and I trust them to stock good quality items that can survive the wear and tear of a spaniel!”

Mountain Dog 5 star review on 5th May 2022

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Posted 3 years ago

That photo is adorable, Beverley! Thank you so much for the lovely review, we hope we will see you shopping with us again soon.

Posted 3 years ago

“Delivery was swift and the harness is of high quality and fitted my Labrador perfectly. Can thoroughly recommend.”

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Posted 3 years ago

Fantastic to hear Susan, thank you so much for the review.

Posted 3 years ago

“Great prices, quick delivery, excellent service. Will definitely buy from here again. Thanks”

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Posted 3 years ago

Hello Conrad, Thank you for the review. We are so glad to hear you will be coming back. Thank you for taking the time to leave us the review.

Posted 3 years ago

“So happy! A couple of errors made when ordering (mainly me!) however got there in the end. Excellent customer service, I have no hesitation in recommending Mountain Dog to anyone.”

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Posted 3 years ago

Fantastic to hear, thank you so much for the review. Sometimes ordering online can be tricky, that is why our customer service team are more than happy to help.

Posted 3 years ago

“Excellent company to deal with. Nothing was too much trouble for them The harnesses and leads are amazing and certainly keep the dogs in check Thank you”

Mountain Dog 5 star review on 4th May 2022

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Posted 3 years ago

Hello Mandy, What a fantastic photo of your furbabies, they are looking fantastic! Thank you for the photo and lovely review. We hope we will see you shopping with us again within the future.

Posted 3 years ago

“Good communication, good timing, good product. Thank you”

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Posted 3 years ago

Thank you for the photo Cynthia!

Posted 3 years ago

“Good products and plenty of information so you can buy, for example, harnesses with confidence that they will fit”

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Posted 3 years ago

Thank you so much for the review, we hope we will see you shopping with us again soon.

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,502 reviews