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Mountain Dog Reviews

4.9 Rating 6,501 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,501 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026
Helen R
Mountain Dog 5 star review on 8th April 2026
Helen R
Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 26th February 2026
Nicky G
2113
Anonymous
Anonymous  // 01/01/2019
Good company, always get my orders very promptly after ordering and they are good quality.
Helpful Report
Posted 1 year ago
Thank you so much for your review and on going support Danielle!
Posted 1 year ago
Good service
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Posted 1 year ago
Thank you so much Joan! Enjoy your new gear!
Posted 1 year ago
Great service, and high quality trailing harness - with a very useful chest D ring for when my dog's have finished their trails.
Helpful Report
Posted 1 year ago
Thank you so much Gillian! Lovely to hear the Line harness works so well for you and your dog!
Posted 1 year ago
Quick response and delivery. Good selection of items with accurate descriptions and good sizing guide.
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Posted 1 year ago
Thank you so much Tina!
Posted 1 year ago
Fits perfectly and walks very well. Really good looking and all are very pleased with it. Excellent price. Thank you.
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Posted 1 year ago
Lovely to hear the Chain Reaction Collar works so well for you and your dog Joan. Thank you so much!
Posted 1 year ago
We were moving up a size from XXS to XS, had last harness over a year and still as good as new, just outgrown. Fast delivery and item was well wrapped and perfect when delivered.
Mountain Dog 5 star review on 24th March 2025 Mountain Dog 5 star review on 24th March 2025
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Posted 1 year ago
Thank you so much Georgina! Thank you for sharing your lovely photos too!
Posted 1 year ago
Easy process e2e. My gear arrived swiftly.
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Posted 1 year ago
Thank you so much Dustin!
Posted 1 year ago
Good website with a good selection of items, prompt delivery, no trouble. I bought a Ruffwear collar for my dog that was out od stock on the Ruffwear website. The collar is a bit disappointing. I previously had a Kong one at a similar price point that was slightly padded and felt softer. The plastic clip also doesn't feel very robust. It does have a nice metal clip for a lead and an extra ring to hang a tag off though.
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Posted 1 year ago
Thank you so much for your review Rowan, lovely to hear you're so pleased with our service here at Mountain Dog!
Posted 1 year ago
Quick delivery, easy website and amazing sale prices
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Posted 1 year ago
Wonderful to hear Natasha! Thank you so much!
Posted 1 year ago
Amazing service. Very friendly and helpful staff gave us lots of advices on how to find a perfect harness for our dog (of quite extraordinary body shape), absolutely no problem with exchanging item for different sizes too. 100% recommend
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review Karolina!
Posted 1 year ago
I phoned Mountain Dog for advise as I have a tripod Border Terrier. The chap on the phone couldn't be more helpful! I am very pleased with the harness which fits very well ... it's the first one that does!
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Posted 1 year ago
Wonderful! Great to hear we could help Georgina. Thank you so much!
Posted 1 year ago
Excellent harness. We are replacing one we have had for a few years as the material holding the lead link is starting to wear.
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Posted 1 year ago
Thank you so much for your review Sian
Posted 1 year ago
Quick despatch, product as described.
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Posted 1 year ago
Thank you so much Fiona!
Posted 1 year ago
This is the 3rd order we have made. All arrived promptly.
Mountain Dog 5 star review on 17th March 2025
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Posted 1 year ago
Wonderful to hear! Thank you so much Claire, and thank you for sharing your lovely picture too!
Posted 1 year ago
Great company. Supply quality pet products. I’m a fan of Ruffwear for my cocker spaniel which is very hard wearing and dog trendy. The last collar has lasted 5 years. Competitive pricing especially when using a promo code.
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review Trisha!
Posted 1 year ago
Quick service and product as described. I bought the large restraint for our labrador which does the job in keeping him secure in the boot. He had to learn the hard way that this stopped him jumping out immediately, so he now has more respect for us telling him to "wait"!
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Posted 1 year ago
Thank you so much Andrea! Wonderful to hear the DNA tether works so well for you and your Lab!
Posted 1 year ago
https://www.instagram.com/share/BAKedgOgH8 Looking forward to loads of adventures🐾💕
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Posted 1 year ago
Thank you so much Yvonne! Enjoy your K9 Sport Sack adventures!
Posted 1 year ago
I recently purchased some protective dog socks from Mountain Dog UK to cover an injured paw on my Labrador, Freya. Paul in customer service was incredibly helpful over the phone, providing lots of great advice to ensure I got the right product. The boots are perfect for our needs, keeping her paw protected when we're out and about. Fantastic service and a great product—thank you!
Helpful Report
Posted 1 year ago
Thank you so much Amy! It's so wonderful to hear Paul was so helpful in finding the right product for you and your dog. Thank you!
Posted 1 year ago
I have just purchased two of the Non-Stop dog coats the Glacier Jacket and the Wool Jacket for my 12 year old small mongrel. The coats are a very good fit, very well made and I am hoping will keep him as warm and cosy as the Hurtta coats he has worned since birth. Excellent service and communication from the Seller
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Posted 1 year ago
So lovely to hear Julia! Thank you so much!
Posted 1 year ago
Excellent quality I had my last harness for ten years Prompt delivery 1st class service
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Posted 1 year ago
Always wonderful to hear! Thank you so much!
Posted 1 year ago
Mountain Dog is rated 4.9 based on 6,501 reviews