Love Brewing Limited Reviews

Name: Love Brewing Limited
Address: Phase 2, Unit 7, Carrwood Road, Chesterfield, Derbyshire
Rating: 4.86

4.9 Rating 3,475 Reviews

97 %

of reviewers recommend Love Brewing Limited

4.9

Based on 3,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Customer Service	4.8 out of 5

About Love Brewing Limited:

Whether you are making wine, beer, cider, or spirits & liqueurs, we have everything you need to get the best possible results. From our top-rated Wineworks, Beerworks and Ciderworks kits, to the full range of Still Spirits flavourings, yeasts and equipment, we have the right kits and equipment for you, whatever your interest and experience.

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Love Brewing Limited 1 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well, what can I say, just made our first ever home made wine using the Superior kit with the deluxe starter bundle and oh my days!!! What a revelation, we are honestly blown away. Just bottled it and of course there was the odd half bottle left, so not even been left to mature and it is out of this world. We are so impressed 👍 OG is about 12% (Malbec kit) and it tastes amazing. Had a bottle of shop bought Malbec already open and compared the two, suffice to say it's homebrew all the way for us from now on. Congratulations to all the team, you've made a fantastic product and the little touch of the extras in the starter bundle was a real pleaser. Sauvignon next and another red, yet to choose which one, but definitely buying another fermentation bin so can have two on the go at once. I admit, I was sceptical to start with, so glad we tried your product and fantastic videos showing the whole process, for two absolute complete novices to produce a way more than just drinkable wine first time is testament to all your hard work and expertise. Customers for life! Thank you.”

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Posted 1 year ago

Dear Spence and Wendy,Thank you so much for your kind words and for giving Love Brewing a 5-star rating! We truly appreciate your support and are thrilled to hear about your amazing experience with our Superior kit and deluxe starter bundle. We are delighted to hear that your first homemade wine turned out to be a revelation and that you were blown away by the taste even before allowing it to mature. It's fantastic to know that our Malbec kit exceeded your expectations and outperformed the shop-bought bottle you compared it to. Congratulations on the successful outcome of your first winemaking endeavor! We're glad that our product and the extras included in the starter bundle brought you joy. It's wonderful to hear that our videos were helpful in guiding you through the process, even as complete novices. We are constantly working hard to create top-quality products and provide the necessary expertise for our customers. We are honored to have you as customers for life and look forward to assisting you in your future winemaking adventures. If you have any questions or need further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Love Brewing and for taking the time to share your positive experience. Your feedback means the world to us! Best regards, Love Brewing.

Posted 10 months ago

“Firstly they have stock of just about anything you could need as amateur brewers, prices are competitive and delivery is superfast. If you need help then they will be quick to answer your queries. I had a little problem and it was sorted in literally minutes. I would wholeheartedly recommend them for any of your brewing needs. Well done to the staff at Love Brewing.”

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Posted 1 day ago

“Placed a big order on Friday and it arrived on Saturday morning super quick delivery many thanks brilliant”

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Posted 1 week ago

Dear Dave, Thank you for your fantastic 5-star review! We’re thrilled to hear that your order arrived so quickly. Your kind words mean a lot to us, and we appreciate you taking the time to share your positive experience. We're here to ensure you have everything you need for your brewing journey! Thanks again for your support, and we look forward to serving you again soon. Cheers, Love Brewing.

Posted 1 week ago

“We've been making a variety of Wineworks Superior wines for sometime now and have never been disappointed. We'll done Love Brewing for a great product.”

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Posted 1 month ago

Dear Wendy, Thank you so much for awarding Love Brewing Limited with a stellar 5-star rating! We greatly appreciate your support and are thrilled to hear you've been enjoying our Wineworks Superior wines for quite some time now. Your kind words truly mean the world to us. We will continue our dedication to delivering exceptional quality products, providing you with an exquisite wine-drinking experience every time. Thank you again for your ongoing loyalty and for taking the time to share your positive experience. Cheers to many more delightful wine moments! Best wishes, Love Brewing

Posted 1 month ago

“What can I say. Had a issue emailed the company so quickly got back to me. Issue resolved David I can't thank you enough.”

Helpful Report

Posted 2 months ago

Dear Customer, Thank you so much for your fantastic 5-star rating! We really appreciate your support and are thrilled to hear that you had a positive experience with Love Brewing Limited. Your kind words mean a lot to us, and we are delighted that we were able to resolve the issue you encountered promptly. We strive to provide excellent customer service, and your satisfaction is our top priority. Once again, thank you for taking the time to share your experience. We hugely appreciate your feedback and look forward to serving you again in the future. Best wishes, Love Brewing.

Posted 2 months ago

“I have received numerous orders from this company and they have always been prompt on delivery. I recently had reason to contact them reference a question about some some suspected low quality grape juice. I sent pictures and an explanation expecting a response in a couple of days at least. David from Love Brewing returned with a reply within the hour and without quibble let me knew that they were sending out a replacement immediately. I could not ask for more. Excellent customer service.”

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Posted 4 months ago

“What a brilliant service from this company. I have just received my order within about 18 hours of placing order - DPD also excellent. My past orders have always been very efficient and quick. If I could give this company 10 stars I would”

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Posted 5 months ago

Dear Granny, Thank you so much for your stellar 5-star rating of Love Brewing Limited. We greatly appreciate your kind words and are thrilled to hear about your positive experiences with our service. We are truly grateful for your support and could not be happier to have received such high praise. Thank you once again for choosing Love Brewing Limited. We look forward to serving you in the future. Best wishes, Love Brewing.

Posted 4 months ago

“To All of 'The Love Brewing Team', Thank you once again for another impeccable, professional, customer service operation. I placed my order around mid day on Wednesday, and it was delivered 24 hours later! As always it is an absolute pleasure to purchase from your good selves. Your product range is outstanding, and your care and attention to the packaging is admirable. My parcel arrived without a mark on the box, which was exceptionally well made and taped. The contents were in 'perfect' condition, and ready for my brewing alchemy to begin. The delivery by DPD was excellent. The driver found us without any trouble, (as we live in a remote area of The Forest Of Dean), he was very pleasant and an ambassador for the company. I would be grateful if you could convey my thanks to DPD and especially to Shaun the driver. Couriers often get the complaints and not the praise that they are due. Finally, I would like to send my sincere thanks to the whole 'Love Brewing Team', Your hard work, dedication, and excellent customer service, are truly appreciated. Have a great weekend, and hopefully you will all be able to drink some of your well earned endeavour's!! Kind regards, Nigel.”

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Posted 6 months ago

Dear Nigel, Thank you so much for taking the time to leave us a 5-star rating. We truly appreciate your support and are thrilled to hear that you had such a positive experience with Love Brewing Limited. We are delighted to have provided you with exceptional service and speedy delivery. Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. We will definitely pass on your thanks to DPD and Shaun for their outstanding service. Thank you again for choosing Love Brewing Limited. We look forward to serving you in the future. Best wishes, The Love Brewing Team

Posted 5 months ago

“Made my order on Monday night and it arrived on Wednesday morning wow super quick delivery 🚚 many thanks”

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Posted 7 months ago

Dear Dave, Thank you so much for taking the time to rate Love Brewing Limited with 5 stars! We truly appreciate your kind words and support. We're thrilled to hear that you had such a positive experience with us. Our team works hard to ensure prompt delivery, and we're glad to hear that your order arrived swiftly. Your feedback means a lot to us! Once again, many thanks for your support! Best regards, Love Brewing!

Posted 7 months ago

“I placed my order on Wednesday afternoon and it arrived on Thursday morning at 10.15 so fantastic service and can highly recommend the Irish cream base and flavours made them already and it keeps the wife away from my cider”

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Posted 8 months ago

Dear Clive, Thank you so much for the amazing 5-star rating! We are delighted that you had a fantastic experience with Love Brewing Limited. We truly appreciate your kind words about our service. We are thrilled to hear that your order was delivered promptly, just as you expected. Our team is committed to providing efficient and quick service to our valued customers like you. We are very glad that you enjoyed the Irish cream base and flavors you purchased. We understand the importance of keeping the wife away from your cider! Thank you once again for your kind review and for recommending our products. It means a lot to us. We look forward to serving you again in the future! Warm regards, Love Brewing!

Posted 7 months ago

“From my starter kit to subsequent supplies, I have found Love Brewing reliable, reasonably priced and excellent quality, I wouldn’t hesitate to recommend, and will continue to use them to purchase supplies.”

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Posted 9 months ago

Dear Ian Thank you so much for taking the time to rate Love Brewing Limited with five stars! We are thrilled to hear that you have found us to be reliable, reasonably priced, and excellent in terms of quality. We greatly appreciate your kind words about our starter kit and subsequent supplies. It's fantastic to know that our products have met your expectations. Your recommendation means a lot to us, and we are delighted to have gained your trust. We look forward to serving you in the future and providing you with the same level of exceptional service. Thank you once again for choosing Love Brewing Limited. Cheers! Love Brewing!

Posted 9 months ago

“So glad C&C is up and running, Love Brewing inspired my to take up wine making after a break of 15 years. What a difference in quality these kits now produce. Now drinking Château du P that is 6 months old and it is superb. Also great YouTube videos available to help the beginners.”

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Posted 9 months ago

Hello Norman, Thank you so much for your outstanding 5-star rating of Love Brewing Limited. We really appreciate your kind words and support. We are thrilled to hear that our products and services have inspired you to return to wine making after a 15-year break. It's fantastic that you've noticed the remarkable improvement in quality that our kits now produce. Furthermore, we are glad to hear that you found our YouTube videos helpful. Once again, thank you for choosing Love Brewing Limited. We appreciate your support and hope to exceed your expectations in the future. Best wishes, The Love Brewing Team!

Posted 9 months ago

“Beginners took a gamble to save money. Great wine and cheaper than buying shop bought. Speedy delivery and never had a problem. I see a long term relationship 🙂”

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Posted 9 months ago

Dear Matthew, Thank you so much for your fantastic 5-star rating of Love Brewing! We sincerely appreciate your support and are delighted to hear that you had a positive experience with us. It's great to know that our beginner-friendly approach allowed you to save money while still enjoying great wine. We strive to offer high-quality products at affordable prices, and your feedback confirms that we're on the right track. Best wishes, Love Brewing.

Posted 9 months ago

“Fantastic service. I ordered a air still gin kit at the weekend and received it Two days later. And even included a couple of extra items . I will definitely be using again. Highly recommend”

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Posted 10 months ago

Hello John, Thank you so much for your review! We appreciate your kind words and are thrilled to hear that you had a great experience with us. We are glad that you received your order promptly and that we could exceed your expectations by including a couple of extra items in your package. We look forward to serving you again in the future. Thank you for recommending us highly! Best wishes and happy brewing! Love Brewing.

Posted 9 months ago

“I'm updating my review for my purchase of a 30cm plastic funnel. The original funnel arrived with a large crack in it. I replied using the info@lovebrewing.co.uk email which I didn't relise was unmoitered. When I left a bad review becuase I hadn't heard from the company, they got intouch straight away and I had a replacement sent out to me very quickly. In the end it was a great shopping experience and great customer care.”

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Posted 10 months ago

Hello Richard, Thank you so much for your fantastic 5-star rating! We really appreciate your support. We also wanted to thank you for updating your review and sharing your previous experience. We sincerely apologise for the issue you encountered with the cracked plastic funnel and the delayed response from our email. We understand how frustrating that must have been. However, we're glad that we were able to rectify the situation quickly once you left your review. Thank you once again for your feedback and for choosing Love Brewing . We look forward to serving you in the future! Best Wishes, Love Brewing.

Posted 9 months ago

“I placed an order for collection, but upon arriving at the industrial estate (around 4.45pm) the unit was incredibly difficult to find. There were no instructions on the order email, nor a phone number to call for assistance. I later found some helpful instructions on the website, but by then the opening hours had passed. The advice from the reply to my customer service email - which expressed my disappointment - was to come back the next open day, and contained the instructions for finding them. I did not want to drive 45 minutes there - and the same back again - nor pay the high price for postage. So I requested a refund. Cue two weeks-plus of radio silence despite repeated emails. Extremely disappointed - I have neither the goods nor the money I paid for them. I won't be ordering from them again.”

Helpful Report

Posted 10 months ago

Hello Jonathan, Firstly, we apologise for the initial delay in acknowledging your refund request, and any frustration and inconvenience caused. I can see that a refund has now been processed for you and an email sent to you confirming this. We have also now added a link to the website Click & Collect details along with the existing map on the order confirmation email - thank you for the feedback. So moving forward this will help customers locate the business more easily. Our address and collection times were already on both the emails and website, and the location and a clear map on the website. However, we are wondering though why you chose Click & Collect Chesterfield if you had a 45minute drive each way rather than choose delivery. Aside from the refund, as a courtesy for your inconvenience, we have decided to give you a £10 voucher code that you can use for any goods on our website. We hope you will enjoy using the voucher that we have emailed to you. Best wishes and thanks again for your patience, Love Brewing.

Posted 10 months ago

“Easy to follow instructions easy to follow videos great tasting product for the ones I've tried planning on trying lots more and dipping my toe into different brewing techniques”

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Posted 11 months ago

Dear James,Thank you so much for giving Love Brewing a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our instructions and videos easy to follow. It brings us joy to know that you are enjoying the great taste of our products. We're delighted to hear that you're planning on trying out more of our offerings and exploring different brewing techniques. We can't wait to be a part of your brewing journey and provide you with even more amazing experiences. Thanks again for your support and happy brewing! Best regards, Love Brewing.

Posted 10 months ago

“Fantastic company and all the guys there Nothing is too much trouble good deliveries And always on hand for advice I don’t buy from anywhere else Good quality good for a far price”

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Posted 1 year ago

Dear Michael,Thank you so much for your fantastic 5-star rating of Love Brewing! We truly appreciate your support and loyalty to our company. We're delighted to hear that you consider us a fantastic company and that our team has been able to provide you with top-notch service. We strive to go above and beyond for our customers, and it's wonderful to know that nothing is too much trouble for us. We're always here to help and provide advice whenever you need it. Your kind words about our deliveries and the quality of our products mean a lot to us. We're committed to ensuring that you receive your orders in a timely manner and that our offerings are of the highest quality. Once again, thank you for choosing Love Brewing as your go-to supplier. We're honored to have earned your trust and are grateful for your ongoing support. Should you ever need anything, please don't hesitate to reach out. Cheers, Love Brewing Team

Posted 10 months ago

“Excellent service and always helpful when needed”

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Posted 1 year ago

Dear Ken,Thank you so much for your glowing 5-star rating of Love Brewing! We truly appreciate your kind words and support. We are thrilled to hear that you found our service excellent and our team always helpful when needed. It is our utmost priority to provide top-notch assistance to our customers, and your feedback reassures us that we are doing a great job. Once again, thank you for taking the time to share your experience. We look forward to serving you again soon! Best regards, Love Brewing.

Posted 10 months ago

“Order delivered exactly on time along with a very nice unexpected surprise inside, so thank you very much for the pear cider, greatly appreciated. Five stars as usual.”

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Posted 1 year ago

Dear [Reviewer],Thank you for taking the time to rate Love Brewing with a fantastic 5 stars! We truly appreciate your kind words and your continued support as a loyal customer. We are thrilled to hear that your order was delivered promptly and that you were pleasantly surprised by the unexpected addition of pear cider. It brings us great joy to know that you enjoyed this little surprise, and we are thrilled that it added to your overall satisfaction. At Love Brewing, customer satisfaction is our top priority, and we are constantly striving to provide the best service and products to our valued customers like yourself. Your positive feedback encourages us to keep up the good work. Once again, thank you so much for your stellar rating and for being a loyal customer. We look forward to serving you again in the future! Warmest regards, Love Brewing.

Posted 10 months ago

“Really disappointed that no option to collect is still available. I am not prepared to £10 extra for a DPD delivery from chesterfield to Mansfield. It makes the option of making your own wine quite expensive. Cant get in touch with anyone, customer service has gone out the window!! Love brewing you have been solid as a rock for 10 years I have been using you, but in the last 4 months something has changed. It looks like an alternative supplier for me if you cant sort yourself out. A very disappointed loyal client!! (that has a competitor wine shop less than a mile away)”

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Posted 1 year ago

Hello, We hear you and appreciate your frustration. As you'll be aware from our social media; website and customer comm's, we have closed our shop permanently and moved to a new premises during the period you mention. We have been offering Click & Collect since November, and while it took some time to get ready, we needed to ensure we had the right processes in place at our new warehouse first. We also routed all of our customer queries via the website Info email in order to manage the process - we had physically moved from the shop and didn't have our phone lines any longer. We'd love to keep your custom, so please try again now we've settled in again. Best wishes and thanks for the feedback, Love Brewing.

Posted 10 months ago

Love Brewing Limited is rated 4.9 based on 3,475 reviews