Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,128 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 31st January 2026

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order - delivered on date specified. could not ask for more.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd! We are so pleased to hear that your experience with us was easy and that our delivery was on the date specified. We truly appreciate your loyalty and are so glad we could meet your needs!

Posted 2 years ago

“Custom made hatch manufactured and delivered sooner than estimate given at time of order. Dimensions of hatch exactly as specified and fitted into opening easily. Well made and easy to operate.”

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Posted 2 years ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your kind words regarding your custom made hatch that not only was delivered sooner than estimated but also its dimensions were exact and fitted into the opening easily. We are also pleased to hear that it is well-made and easy to operate. Thank you for shopping with Jupiter Blue.

Posted 2 years ago

“Bought a drop-down loft hatch excellent buy, easy to fit and reasonably priced. Delivered on time and would definitely recommend to anyone.”

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Posted 2 years ago

Thank you so much for your 5 star rating! We are glad to hear that you have had a great experience with Jupiter Blue Ltd, finding our drop-down loft hatch an excellent buy, as well as being easy to fit and reasonably priced with timely delivery. We appreciate your recommendation and look forward to hearing from you again soon!

Posted 2 years ago

“This is the second time in the past 8 months that I have ordered a made to measure loft hatch and both times fitted perfectly.”

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Posted 2 years ago

Thank you so much, Howard, for giving Jupiter Blue Ltd a 5 star rating! We really appreciate it, especially considering that this is the second time in the past 8 months that you have ordered a made to measure loft hatch from us. We are so grateful for your loyal custom. Thank you for choosing us again and again!

Posted 2 years ago

“very high quality i can see where my money went thanks regards Stuart”

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Posted 2 years ago

Thank you so much for your 5-star rating, Stuart! We really appreciate your loyalty and that kind compliment. We aim to provide very high quality services and we are glad you can see that your money has been well-spent. Have a wonderful day!

Posted 2 years ago

“Received the item on time and suitably packaged. The item which came being 700mm long and even with my height of 2m, I could not reach the ladder to pull it down. I removed the head and fitted it to my existing pole. This allowed both my wife and I to connect it to the ladder and pull it down/push it up. Now able to use loft again.”

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Posted 2 years ago

Thank you Stephen for taking the time to provide us with a 4 star rating for Jupiter Blue Ltd! We are delighted to hear that you were able to make use of the item with your creative solution.

Posted 2 years ago

“I haven't opened the box yet as I will not be installing until next month”

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Posted 2 years ago

Thank you so much, HOWARD, for your 5-star rating of Jupiter Blue Ltd. We really apreciate you taking the time to give us feedback.

Posted 2 years ago

“Unfortunately, the loft hatch which was the correct size for aperture , was not it was too big , after lots of filling and sanding I got it to fit , and honestly it does seem very flimsy aswell.”

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Posted 2 years ago

Thank you so much for your 4-star rating Stephen. Sorry you had difficulty fitting the loft hatch, but we appreciate you taking the time to make it fit. We're glad to hear it does its job despite your concerns regarding its sturdiness. Some customers do comment on the flex in the plastic but once secured against the ceiling the hatch is very rigid. We do offer metal loft hatches but not at the price point of the plastic ones. Thank you for your feedback.

Posted 2 years ago

“Great service and excellent product - highly recommended!”

Jupiter Blue Ltd 5 star review on 15th June 2023

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Posted 2 years ago

Thank you so much Mohammed for your kind and generous review! We thank you for shopping with Jupiter Blue. We're very glad to hear that you found both our services and products to be excellent – it's highly recommended! Thank you.

Posted 2 years ago

“I received my purchase today, due to the carrier that was used it turned up about a week late and damaged. I have sent photos to you to show what it is like”

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Posted 2 years ago

Hi Paul, Thank you so much for your feedback about Jupiter Blue Ltd! We genuinely appreciate your taking the time to share your experience with us. We strive to make our customers happy and it's sad to hear that your order arrived late and damaged. As discussed on the phone we'll supply a free replacement as quickly as we can. Sincerely, Jupiter Blue Ltd.

Posted 2 years ago

“Ordered a custom built loft hatch. Delivered quickly and build to good standard, fitting perfectly.”

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Posted 2 years ago

Thank you Robert for your 5 star rating of Jupiter Blue Ltd. We are delighted to hear that your custom built loft hatch was delivered quickly and that you're happy with the build quality and how well it fitted. Thank you for ordering your loft hatch from Jupiter Blue.

Posted 2 years ago

“Great service, great product”

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Posted 2 years ago

Thank you for your review Michael, it's much appreciated.

Posted 2 years ago

“good product quick delivery”

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Posted 2 years ago

Thank you for your review Trevor.

Posted 2 years ago

“The hatch is of great quality and easy to fit. I shall definitely be using and recommending this company in the future. Thank you Robert”

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Posted 2 years ago

Thank you so much Robert for your 5-star rating and for being a loyal customer! We are so glad to hear that you found the hatch to be of great quality and easy to fit. We really appreciate your kind words and look forward to serving you in the future.

Posted 2 years ago

“Very happy with the loft hatch I purchased The quality is excellent and when I called Jupiter blue with a few questions before ordering, they were answered quickly and professionally”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd We are delighted to hear that you are very happy with the loft hatch you purchased and that our customer service team was able to provide you with speedy and professional assistance with your questions. We look forward to continuing to provide you with excellent products and service.

Posted 2 years ago

“Excellent product and fast delivery”

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Posted 2 years ago

Thank you so much Stephen for your 5 star rating of Jupiter Blue Ltd! We are thrilled that you appreciate our excellent product and fast delivery. Thank you for shopping with us.

Posted 2 years ago

“No issues from start to finish. The website was easy to navigate and find the product required. Ordering was simple and we were kept informed of the delivery. The product arrived as promised on time and in perfect condition. Free delivery was a nice touch. We would not hesitate to use Jupiter Blue again in the future.”

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Posted 2 years ago

Thank you so much Kenneth for your 5 star rating of Jupiter Blue Ltd! We are so glad that we could provide you with a hassle-free experience from start to finish and appreciate you shopping with Jupiter Blue!

Posted 2 years ago

“the product is perfect, service and delivery 1st class”

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Posted 2 years ago

Thank you so much Ian for giving Jupiter Blue Ltd a 5-star rating! We truly appreciate your feedback and we're so glad to read that your fire rated loft hatch was delivered quickly and that you deswcribe it as being perfect. Thank you for shopping with Jupiter Blue.

Posted 2 years ago

“Ordered over phone - very helpful staff who gave great advice Goods received promptly”

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Posted 2 years ago

Thank you so much Margaret for your 5 star rating of Jupiter Blue Ltd! We really appreciate you taking the time to review us and are glad to hear you had a pleasant experience with our staff. We hope your new loft opening pole makes life easier for you. Thank you for your review.

Posted 2 years ago

“This was my second loft hatch from Jupiter and both have been perfect and so easy to install. The website for putting in what size, what type etc is very good and easy to follow. Will be placing another order with them when my daughters extension is needing a loft hatch. The item was allocated a 7-10 day slot, received on day 7.”

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Posted 2 years ago

Thank you so much for your five star rating and kind words, Kevin! We greatly appreciate your loyalty to Jupiter Blue Ltd. It's wonderful to hear that both of your previous loft hatches from us have been perfect and easy to install. We are delighted that you found the website easy to follow and that you will be placing another order with us when your daughter’s extension needs a loft hatch.

Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,128 reviews