Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your loft hatch log is a big improvement on our old one. Straight forward to instal with detailed instructions. Very satisfied!!”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your 5-star review! We’re so glad to hear that you found our Heavy Duty Loft Hatch Catch a significant improvement and that the installation process was straight forward for you. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Very easy to order, prompt delivery, very good product.”

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Posted 1 year ago

Hi Neil, Thank you for your 5-star review! We’re incredibly pleased to hear that you found the ordering process easy and received your product promptly. Thank you again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Nice company to deal with. Excellent customer service and friendly staff.”

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Posted 1 year ago

Hi Gordon, Thank you for your 5-star review! We’re delighted to hear that you had a good experience with our customer service team and found our staff friendly. Thank you for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Fast efficient service with a product range that Screwfix cannot compete with on price, quality and customer service. Will use them again for sure.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your 5-star review! We are thrilled to hear that you were pleased with our product range ! It's wonderful to know that we can offer you excellent value, quality, and customer service! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Ordered custom loft hatch. Excellent product, but arrived with corner damaged by courier. Brilliant customer service arranged for a replacement to be sent.”

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Posted 1 year ago

Hi Adrian, Thank you for your 5-star review! We’re glad to hear that you’re pleased with the SDS Made to Measure Loft Hatch. It's wonderful to hear that our Customer Service Team were able to provide positive assistance with your damaged loft hatch. Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Found what I was looking for small access panel for a media wall. 100x150mm hinged white plastic. Can be painted same as the wall. But customer wanted left white. Website is easy to use. Have used them before and will use them again.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your 5-star review! We’re so pleased to hear that you found what you were looking for in the HA Plastic Access Panel. It’s great to know our website was easy to navigate. We appreciate your continued custom and look forward to serving you again in the future! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Very happy custormer! bought a bespoke slimpan access panel. It was cut perfectly and therefore fitted as required. The quality of the product is great and the people with whom I have corresponded have all been lovely. A highly recommended company.”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you for your 5-star review! We’re thrilled to hear that your bespoke slimpan access panel was cut perfectly and that you’re happy with the quality of the product. It’s great to know our team were able to be of help! Thank you for the recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Product was cheap and didn’t work well. It was shorter than what one would expect for the job it needs to do.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback regarding your recent purchase. We're sorry to hear that the product did not meet your expectations in terms of quality and length. Please do not hesitate to contact us at info@jupiterblue.co.uk if you would like to discuss your purchase further. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“The product is of good quality. I recommend!”

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Posted 1 year ago

Hi Sorin, Thank you for your 5-star review! We’re thrilled to hear that you found the SDS Made to Measure Loft Hatch to be of good quality and thank you for your recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Exceptionally fast service, great communication and would most definitley be purchasing off them again in the future.”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for your 5-star review! We’re delighted to hear that your order arrived speedily and you had great communication from our Jupiter Blue Ltd team. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Staff are incredibly helpful with all your questions. Hatch is done perfectly. Recommend.”

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Posted 1 year ago

Hi Theresa, Thank you for your 5-star review! We're so pleased to hear that our staff were helpful and that your hatch was done perfectly. Your recommendation means alot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Rodney, Thank you for your 5-star review! We're glad to hear that you experienced great service with us at Jupiter Blue Ltd! Your feedback means a lot to our team! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Excellent product fast delivery”

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Posted 1 year ago

Hi Graham, Thank you for your 5-star review! We’re delighted to hear that you found the product you ordered to be excellent and that our delivery was speedy! Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“The best loft hatch you can buy. Faultless.”

Helpful Report

Posted 1 year ago

Hi Ross, Thank you for your 5-star review! Your feedback is very important to us, and we're delighted that you're fully satisfied with your purchase. Thank you again for your continual support! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Fits perfectly, reasonable price, and good quality. What’s not to like? Oh and the customer service was spot on too. If I need a custom access hatch again I will go here again without a doubt.”

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Posted 1 year ago

Hi, Thank you for your 5-star review! We’re thrilled to hear that our Bespoke Fire Rated Access Panel met your expectations in terms of fit, quality, and price. It's great to know our Customer Service Team were able to help! Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Excellent quality and perfect fit.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your 5-star review! We're delighted to hear that you found the quality and fit of the SDS Made to Measure Loft Hatch to be perfect. Thank you again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Ordered a loft hatch arrived the next morning fitted buy lunchtime. Excellent service would definitely recommend to everyone.”

Helpful Report

Posted 1 year ago

Hi Joseph, Thank you for your 5-star review! We're thrilled to hear that your order arrived promptly and you were happy with the service you received. We appreciate your recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Received great service from the team at Jupiter Blue (David) - Had a small issue with a lock on a new hatch, called the team and they immediately dispatched a new one with a more sturdy key and arranged collection of the faulty unit. No hassle or bother at all and all done quickly and efficiently. Thanks guys! :-)”

Helpful Report

Posted 1 year ago

Hi Adam, Thank you for your 5-star review! We’re delighted to hear that David and the Jupiter Blue Ltd team were able to assist you promptly with your issue. It’s great to know that you found our service hassle-free! We really appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Excellent communication and customer service”

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Posted 1 year ago

Hi Jack, Thank you for your 5-star review! We're thrilled to hear that you had an good experience with our Jupiter Blue Ltd team! We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Best price going for a loft hatch! Was exactly the design we were looking for. They also sell the loft hatch poles at a great price compared to other companies. These are usually really hard to find!! Only negetive was that the estimated delivery dates were very long but ended up coming after a week or so. I did call up to check this- company were really easy to get hold of and very helpful. They confirmed the delivery dates and it arrived exactly when they said on call. Would definitely order again from here and recommend!”

Helpful Report

Posted 1 year ago

Hi Abby, Thank you for your 5-star review! We're so glad to hear that you found the right loft hatch and pole that met your needs. We appreciate your recommendation and your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews