Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,130 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 31st January 2026

Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service”

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Posted 6 years ago

“My original hatch had a pvc frame and a pvc hatch lid that you had to push into the loft to gain entry. It was a real pain and I wanted a good metal alternative. Unfortunately my hatch opening didn?t match any stock sizes and I didn?t want the hassle of building out the existing frame. The bespoke hatch I got made by Jupitor Blue fitted perfectly and the whole job was completed in 30 minutes. Only niggles were the operating pole, which came slightly bent as it had been packed outside the polystyrene packed hatch and only had the outer cardboard for protection. I suggest this should be bubble wrapped at least to prevent this sort of transit damage. The locking mechanism catch also slightly touched the wooden joist as it was a fraction long but I quickest rectified this by rebating a small notch in the joist by drilling a series of small holes. Other than these niggles it is a well made hatch. I would recommend any diy fitters do what I did and buy 2 x 12? clamps to hold the frame in situ so you can screw the hatching place securely. The clamps I got from screwfix had plastic jaws and for only ?6.30 each held the frame securely without marking it whilst I fixed all the screws in place. All in all this was a good hatch to buy”

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Posted 6 years ago

“Great product delivered promptly but was missing the plastic key rang them and they posted out within a couple of days thanks”

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Posted 6 years ago

“I ordered 2 of the same custom hatch by mistake. I was grateful for the phone call to query this. The hatch fitted perfectly with no mess, although the opening rod was missing, but this this came next day after requesting. .... Excellent”

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Posted 6 years ago

“Arrived promptly. Excellent quality. Fits and looks good. Very satisfied”

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Posted 6 years ago

“Quality of goods was excellent, delivery good and will use again”

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Posted 6 years ago

“loft access hatch appears to provide the draught proofing required, it has been in place for two weeks now. The slimness is appreciated as it is situated in the hall of a bungalow and does not create an eyesore. Fitting instructions were good. Five stars would have been awarded but delivery was stated to be one date and then the confirmation showed the following day(did arrive as initially advised) delivery company didnt send e mail to confirm slot.I am unsure whether jupiter had any influence or control of this.”

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Posted 6 years ago

“Order a custom sized panel, arrived in 7 days, looks good, well made, very pleased.”

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Posted 6 years ago

“Excellent quality product, with excellent service. The handle which came with my loft hatch was faulty, I got another one within 24 hours. Yo cannot ask for better than that.”

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Posted 6 years ago

“Very pleased with the overall service. Good communications and an excellent product which was delivered on time and was well packaged. I would definitely recommend Jupiter Blue”

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Posted 6 years ago

“Simone was brilliant at guiding me through my inability to actually measure a hatch. #feelingblondebuverygrateful. Great service and thank you”

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Posted 6 years ago

“I ordered a loft hatch which was sent the same day, plus I got the adilty to track my order. Product first class and took me just 10 mins to fit, which was great as I am not a DIY, ER.”

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Posted 6 years ago

“I was worried about the measurements but had lots of help over the phone. The hatch arrived on time and well packed. It went up in minutes and looks great. Couldn't be more pleased.”

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Posted 6 years ago

“Great selection at very competitive prices & prompt delivery. Despite being well-packed, the goods were damaged in transit, once I reported the problem, a replacement was dispatched the same day, no further questions were asked, brilliant service. Paul Gardner”

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Posted 6 years ago

“Good product and installation was straight forwards. Ordering was easy and delivery quick. The box had been knocked about a bit causing some minor damage but didn't affect operation. Would use again”

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Posted 6 years ago

“Excellent product and service. This is the second time I?ve used Jupiter Blue and again very happy. Loft hatch is excellent, fitted perfectly and very good quality.”

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Posted 6 years ago

“Easy to order and delivered on time. Fitted and looks ok.”

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Posted 6 years ago

“Excellent service, and good quality products!”

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Posted 6 years ago

“Excellent service and great product.”

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Posted 6 years ago

“Good prices and fast, efficient delivery. :-)”

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Posted 6 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,130 reviews