Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice solid metal construction and fits like a glove.”

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Posted 1 year ago

Hi Clive, Thank you for the 5-star review! We’re thrilled to hear that you were please with the construction and fit of the SDS Made to Measure Loft Hatch you ordered. Your satisfaction means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“The loft hatch and ladder were perfect for the job .Client very pleased”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you for the 5-star review! We’re delighted to hear that the loft hatch and ladder were perfect for the job and that your client is very pleased. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Exactly what I was looking for. I highly recommend!”

Jupiter Blue Ltd 5 star review on 22nd March 2025

Helpful Report

Posted 1 year ago

Hi Alexandru, Thank you for the 5-star review! We’re so glad to hear that you found exactly what you were looking for. In addition, thank you for the photo and your recommendation it means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Received promptly & happy with purchase with thanks .”

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Posted 1 year ago

Good morning, Thank you for the 5 star review. We are thrilled to hear you are pleased with your purchase and your order was delived speedily. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Great product at a great price,super fast delivery. Thanks again 😁👌👍”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the 5-star review! We are excited to know that you really like the product you ordered, and it was a great price with quick delivery. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Very helpful and very knowledgable on the products they sell very impressed”

Helpful Report

Posted 1 year ago

Hi Ryan, Thank you for the 5-star review! We're thrilled to hear that you found our team helpful. Your satisfaction is our top priority, and we appreciate your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Brought the loft ladder and found the same manufacturer and ladder at screwfix for £69.00 so I was not happy about this as I thought they was made to order which it was obviously not. Not impressed with the cost as I feel I was ripped off. Will not buy from these again.”

Helpful Report

Posted 1 year ago

Hi Mathew, Thank you for your review and comments. We appreciate your feedback, but unfortunately, we cannot compete with major brands like Screwfix in terms of pricing for products sourced from external companies. We apologise for any confusion regarding the ladder being custom-made. While we do offer made-to-measure ladders, the AL3 ladder you ordered is a stock item On our website, we do indicate which ladders are made to measure. For instance, made-to-measure ladders can take up to four weeks for delivery, while the AL3 ladder is available for delivery in just 2 working days. If you would like to return the ladder, we'd be happy to help you with a refund as long as it hasn’t been opened and is still in its original packaging. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Product was delivered promptly. It was very easy to fit, as it was very light to place into the cut-out in the ceiling. I managed to fit the loft hatch on my own with the aid of two timber props. It required just a little fettling to ensure a good fit when closed. I now have a neat, very pleasing, insulated and air tight access into the loft. The drop down hinge system makes access so much easier than my previous "lift up" entrance.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the 5-star review! We're delighted to hear that you found the loft hatch easy to fit and that the drop-down hinge system has made access more convenient for you. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Superb helpfull stakk. Thank You”

Helpful Report

Posted 1 year ago

Hi, Thank you for the 5-star review! We're thrilled to hear that you found our staff helpful. Providing great support is our priority, and your kind words mean a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Great delivery, reasonable price, good quality material and easy to fit.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for the 5-star review! We’re delighted to hear you found our prices reasonable and that the quality of the material met your expectations. It's wonderful to know you found the loft hatch easy to fit and that your order was delivered quickly! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Excellent bespoke product, good quality and precise to my measurements. Delivery was faster than expected and no issues whatsoever. Would highly recommend. Thanks.”

Helpful Report

Posted 1 year ago

Hi Steven, Thank you for the 5-star review! We’re so pleased to hear that you’re satisfied with the Made to Measure Loft Hatch and that it was delivered speedily. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Metal framed attic door excellent quality,easy to fit. Along with fast delivery what's not to like?”

Helpful Report

Posted 1 year ago

Hi William, Thank you for the 5-star review! We’re delighted to hear that you found our Airtight Loft Hatch to be of excellent quality and easy to fit. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Very good product. I have not fitted it yet but the quality looks great and the loft hatch has been manufactured to my specs. The only reason I didn't give a five star rating was the lack of communication. I was not given an estimated delivery date. I was not informed when the package was dispatched. The first I knew about it was when I arrived home to find a failed delivery note from Parcelforce. I then had to arrange a re-delivery to a suitable date.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your review! We’re glad to hear that you’re pleased with the quality of your loft hatch and that it meets your specifications. We apologise for the communication issues regarding your delivery; we understand how important it is to stay informed throughout the process. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Overall a good custom unit, but would be better if door could be removed whilst fixing since unit is pretty heavy. The seal around the trim is lower than the edge of the trim so can't see how that's ever going to seal, I ran sealant around the edges.”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you for taking the time to leave a review! We appreciate your feedback on the door design and seal, as it's always helpful for us to know where we can improve. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Recently fitted in garage after boarding and insulation, looks great!”

Jupiter Blue Ltd 5 star review on 10th March 2025

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the 5-star review! We’re thrilled to hear that you’re happy with the loft hatch now installed. Thank you for the photo; we love to see the finished result. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Quick efficient service and quality products!”

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Posted 1 year ago

Hi Johan, Thank you for the 5-star review! We’re thrilled to hear that you experienced quick and efficient service along with our quality products. Your satisfaction means a lot to us! Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Brilliant product, took me a long time tl get tjd size. Service was quick. Product excellent”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the 5-star review! We’re delighted to hear that you found our product excellent and that the service was quick. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Excellent company have dealt with them recently and in the past,pricing is very good,delivery Excellent we ordered on the Tuesday and they delivered as promised the very next day.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the 5-star review! We’re so glad to hear that you’ve had good experiences with us both recently and in the past. Thank you for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“The item arrived promptly and was well packaged. It was as described and what I required for the task I had. I wouldn't hesitate to use Jupiter Blue again.”

Helpful Report

Posted 1 year ago

Hi Steven, Thank you for your 5-star review! We’re thrilled to hear that your order arrived promptly and safely to you. It’s great to know it met your requirements for the task at hand. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“Ordered a replacement loft hatch, great service from simple online ordering, prompt delivery to product being easy to fit and looking super smart! I would certainly recommend, thank you.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your 5-star review! We’re delighted to hear that you had a smooth experience with our online ordering and prompt delivery! It’s wonderful to know that your new loft hatch was easy to fit and looks good. Your recommendation means a lot to us! Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews