Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,105 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loft hatch as described, delivered promptly and installed easily. Needs a bead of caulk around the frame against the ceiling but nothing significant.”

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Posted 3 years ago

“Exactly what was needed for a job in a sheltered living unit”

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Posted 4 years ago

“Easy to order works well and looks very good”

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Posted 5 years ago

“Excellent loft hatch made to measure. Advice to reduce dimensions by 5mm worked very well as my opening was not completely square. Very well manufactured; packed and delivered quickly. Highly recommended.”

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Posted 8 years ago

“Recently took delivery of a Light tube from Jupiter Blue. Ordering was simple and telephone contact was most helpful. Delivery was next day and was free. What more do you want!!”

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Posted 8 years ago

“Excellent buying experience. Fit for purpose attic latch”

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Posted 4 years ago

“Very fast delivery time, great product, looks very smart and neat.”

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Posted 5 years ago

“Cheap prices and free delivery, been using for around a year and only 1 item was delivered a day late in that time. Would recommend to all, pleasant uk call centre who are always very helpful”

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Posted 11 years ago

“Ordered a bespoke loft hatch, which arrived exactly on the scheduled date. Sturdy, well-coated steel product. Installing in the hatch hole was easy - I think they took off another 5mm as well as the 5mm recommended when you submit measurements. I decided to slide out the hinge bar and install the frame loosely first, then reattached the door and completed the job. Good advice on not over tightening the screws so you don't twist the frame out of square. Lock operation is positive and firm, although counter-intuitive because you undo it clockwise. Loft ladder just clears the hanging door when open. The wool insulation isn't pretty but obviously necessary, perhaps could consider enclosing it under hardboard? So, overall, well-pleased with the result.”

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Posted 5 years ago

“I was undecided between getting a joiner to make a wooden hatch from scratch or go for a made to measure one from Jupiter Blue... After consideration I went for the Jupiter Blue option and am very glad I did! Not being able to visit their showroom prior to placing an order the main concern I had was the weight of the hatch, being made from metal. However, once it arrived I was very impressed with how light it is. Unpacking the hatch revealed custom polystyrene packaging along with a pack of 8 screws (there are 12 holes in the hatch frame to secure it to the ceiling beams), a pole and some installation instructions. Installation (with the help of an additional pair of hands) was nice and simple. We used some G cramps (with scrap wood to protect the surface of the frame) to hold the frame in place while we drilled and secured the frame in-place. Before installation the frame has a fair amount of play in it; care needs to be taken in terms of the order in which you secure the frame attachment points as it is easy to pull the frame out of shape and hence the door then will not align as well as prior to installation. The hinges have a bit of float in them, but it's definitely advisable to take note of my above comment.”

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Posted 9 years ago

“We bought a loft hatch, great service, was delivered really quickly and is very good quality. I recommend this company 100%”

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Posted 3 years ago

“Great service, quick delivery to Isle Of Wight and well package. Thank you- highly recomended.”

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Posted 6 years ago

“prompt service,website very informative,I would definately use your product in the future.”

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Posted 11 years ago

“Well made loft hatch, manufactured to my measurements and a perfect fit when installed. Installation wasn't difficult but you need two people to make it easier. Item was well packaged.”

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Posted 8 years ago

“Would use again”

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Posted 6 years ago

“Bought a loft hatch but when I unpacked it the hinge was broken. Phoned up and straight away was told another one would be sent free of charge ASAP. Arrived within a couple of days. Very please with the service I received and the new loft hatch looks good. Would definitely recommend to friends.”

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Posted 5 years ago

“Order a custom sized panel, arrived in 7 days, looks good, well made, very pleased.”

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Posted 6 years ago

“Excellent product range and speedy delivery.”

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Posted 5 years ago

“Great efficient service and products are exactly as described.”

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Posted 4 years ago

“Very helpful and excellent, efficient service, many thanks, John”

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Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,105 reviews