International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.31

4.3 Rating 766 Reviews

79 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.3

Based on 766 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

International Dance Supplies 5 star review on 25th March 2024

Tatiana M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service and prompt delivery every time I order…… AND they’re in Newton Abbot!”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 14 years . It is good to hear that you are happy with our service as we always do our best to look after our customers, and not just the local ones!

Posted 1 year ago

“IDS offer friendly , helpful and efficient service . Mistakes are seldom made , but are rectified smoothly and quickly . Staff go above and beyond to meet the customers needs . Delivery is speedy . Product range is excellent , reasonably priced and caters for all genres.”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom for more than 16 years. It is good to hear that you are happy with our service and that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. I will pass your comments on to the team.

Posted 1 year ago

“We appreciate this supplier very much Lots to choose from …excellent helpful staff ..and affordable quality dance wear !”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars and your custom for more than 16 years. It makes our day when we hear positive comments.

Posted 1 year ago

“I no complaints here , great service , great items”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 9 years. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“I am always happy with my order from dealing with staff to the quality and price of goods. I can’t fault ids and for me they are my first port of call.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review and your custom for over 16 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“10 dresses ordered after 9pm on Tuesday and delivered before 3.30pm on Thursday. All dresses looking exactly as in the catalogue. Delighted. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review and your custom over the past 8 years. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Easy to order on line , received swiftly Good service”

Helpful Report

Posted 1 year ago

Thank you for the review and your custom over the last 16 years and more. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“IDS Is a very reliable company, I have been a customer for many years and always been satisfied and confident with receiving my orders on time . Their efficiency on returns is excellent and items not in stock are on back order and kept informed as to their availability.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review and your custom over the last 15 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Easy ro use website. Very friendly staff. Easy return process.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars and your custom over the last 15 years. It makes our day when we hear positive comments.

Posted 1 year ago

“It’s great to get dance items so quickly whilst working! Easy to send back if not the right size.”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 3 years. It is good to hear your orders arrive promptly and that you are happy with our returns process.

Posted 1 year ago

“I am impressed with the speedy and reliable international delivery to Singapore. However I would prefer to be able to select a lower cost delivery option in times when I do not need my order urgently and able to wait a month or more for my items to arrive. Also, there is limited pointe shoes brand and variety from your company. There are now more students who wish to order pointe shoes without trying as they already know what fit them. Currently I need to shop at other online stores for pointe shoes order due to the limited selection at IDS.”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 2 years. It is good to hear your orders arrive promptly. I will pass on your comments about cheaper shipping and Pointe Shoe stock to the relevant departments.

Posted 1 year ago

“Excellent products. Great customer service. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 9 years. It is good to hear that you are happy with our service and the quality of our products. I will pass your comments on to the team.

Posted 1 year ago

“As always IDS do not fail to deliver - the service is quick, stress-free and valued. Love all our costumes as always and can't wait to see them on stage. Kids were so excited when they tried them on. Thanks IDS, always a pleasure”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review and your custom for more than 16 years. It is really nice to hear positive comments and I will pass them on to everyone here. We would love to see pictures of your children in all their finery.

Posted 1 year ago

“The stock levels, particularly on IDTA branded products is often terrible and for very long periods of time. As the only supplier this is very frustrating for businesses like ours. On the positive side the shipping times seem to have improved from where they were 2-3 months ago.”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 16 years. It is good to know you like the improvement in our shipping times. As far as the stock is concerned we are still catching up on some items where we had to find alternative sources and factories and we are working hard to get stock levels up to where they used to be.

Posted 1 year ago

“Very quick reliable service Excellent stock of all dance wear for classes”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 16 years. It is good to hear that you are happy with our service and stock levels as we always do our best to look after our customers.

Posted 1 year ago

“Very disappointed due to some items not turning up (needed for a performance next week, advised per picking slip that they’re to follow but then find you don’t have them at all but no correspondence to advise of this. I only found out when I called for update! Im now short of 6 costumes. I’ve now had to order huge sizes as only ones left which i'll have to pay a seamstress to alter.”

Helpful Report

Posted 1 year ago

Thank you for the review and your custom over the last 16 years. I am sorry you did not receive the standard of service we pride ourselves on. Someone from the Customer Service Team will be in touch with you shortly.

Posted 1 year ago

“I have purchased several items in the clearance sale, I cannot believe the quality and the amazing value.”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Ordered sets of group costumes the night of the sale and now have to send most back because you can’t supply all of them!”

Helpful Report

Posted 1 year ago

Thank you for the review and your custom over the last 14 years. Unfortunately Sale goods always go very fast and we had limited stock of many of the ones on offer. I am sorry we could not supply all those you wanted but not all styles had all sizes available. I hope you were able to take advantage of the incredibly low prices and get some that suited your needs.

Posted 1 year ago

“Always been happy with quality and service but disappointed this year to find a lot of sizes out of stock for a few of our choices of costumes when we've checked online. Probably picked very popular ones!”

Helpful Report

Posted 1 year ago

Thank you for your review and your custom over the last 7 years . It is good to hear that you are happy with the quality of goods and our service and I will pass your comments on to the team. It is always hard to predict which styles will be popular but I hope you managed to find an alternative.

Posted 1 year ago

“A good mix of cheeper and more expensive costumes and props and a huge supply range. Great customer services and also fast dispatch and delivery.”

Helpful Report

Posted 1 year ago

Thank you for the review and your custom over the last 7 years. We are so pleased that you are happy with our service and the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

International Dance Supplies is rated 4.3 based on 766 reviews