International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.38

4.4 Rating 896 Reviews

81 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.4

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 14th February 2025

Kathleen D

International Dance Supplies 5 star review on 25th June 2024

Renee L

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy with service. Shame that we are unable to collect at the moment.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. Hopefully we will be able to get back to normal soon. I have been working from home since March and miss the social interaction with other staff and customers.

Posted 4 years ago

“Speedy service, great products. Website can sometimes be frustrating.”

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Posted 4 years ago

Thank you for the review and the great comments about the service and products. . The IT team have worked hard to make the website user friendly and I will pass your comments on to them.

Posted 4 years ago

“Postage very fast. A good selection of products but unfortunately many were not in stock.”

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Posted 4 years ago

Thank you for your review. After a prolonged absence of classes, we are seeing higher than normal levels of Dancewear purchasing. Whilst we hold over double the inventory of any of our other competitors, that doesn’t always mean we ourselves aren’t impacted occasionally by our own suppliers during this time. Whilst we always hope to despatch everything from stock, sometimes there can be delays.

Posted 4 years ago

“Great service and value for money”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“I am very happy with the website order experience! I would prefer though to have an option to receive an email for out of stock products.”

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Posted 4 years ago

Thank you for the review. I will pass your comments on to the web team.

Posted 4 years ago

“Fast and reliable delivery. Orders well received in excellent condition.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of the delivery. We always try to give the best value for money and pride ourselves on the quality of our products.

Posted 4 years ago

“I would usually say excellent but you are very low on the stock I want.”

Helpful Report

Posted 4 years ago

We have had a significant number of teachers set-up My Dancestores during the Summer to allow them to have items delivered directly to the parents and students without interaction and contact. This has meant we are shipping unprecedented numbers of smaller orders on behalf of Teachers. However, we continue to endeavour to prioritise all our wholesale customers. We are also seeing higher than normal levels of Dancewear purchasing and we are impacted occasionally by our own suppliers during this time. Whilst we always hope to despatch everything from stock, sometimes there can be delays. We value the feedback and are working tirelessly to improve the situation. We’re sorry we’ve fallen short of your expectations on this occasion.

Posted 4 years ago

“I love shopping with IDS and the customer service is outstanding. I’ve been getting rather disheartened lately with the amount of out of stock and the time it takes for deliveries to get to me. I totally understand though as Covid is having an effect on everything. Just hope things get back to normal for us all soon!”

Helpful Report

Posted 4 years ago

Thank you for the 4 stars. After a prolonged absence of classes, we are seeing higher than normal levels of Dancewear purchasing. Whilst we hold over double the inventory of any of our other competitors, that doesn’t always mean we ourselves aren’t impacted occasionally by our own suppliers during this time. Whilst we always hope to despatch everything from stock, sometimes there can be delays. Due to the current circumstances we are operating social distancing measures in our warehouse, but we are now endeavouring to keep to 3 working days between order placement and despatch of the order.

Posted 4 years ago

“Good selection of products Usually prompt delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you like our selection of products.

Posted 4 years ago

“Happy with the service direct to me. Not had a response yet re: Anu Kansal? Thanks”

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Posted 4 years ago

Thank you for the good review. I will get the MyDanceStore team to look into your query.

Posted 4 years ago

“Great choice of garments and shoes but sometimes commom sizes are not available, or become unavailable between purchase of goods and actual packaging of goods.”

Helpful Report

Posted 4 years ago

Thank you for the review. We are seeing higher than normal levels of Dancewear purchasing and we are impacted occasionally by our own suppliers during this time. Whilst we always hope to despatch everything from stock, sometimes there can be delays. We value the feedback and are working tirelessly to improve the situation.

Posted 4 years ago

“Everything is good and easy . We would like a faster delivery !”

Helpful Report

Posted 4 years ago

Thank you for the review. We have had a significant number of teachers set-up My Dancestores during the Summer to allow them to have items delivered directly to the parents and students without interaction and contact. This has meant we are shipping unprecedented numbers of smaller orders on behalf of Teachers. However, we continue to endeavour to prioritise all our wholesale customers. Whilst we always hope to despatch everything from stock, sometimes there can be delays. We value the feedback and are working tirelessly to improve the situation.

Posted 4 years ago

“I would have rated 5* if IDS did next day delivery”

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Posted 4 years ago

“IDS are a reputable dance and costume company and I usually look there first for all my dance wear needs. Their customer service team are helpful and soon sort out any queries for you. The prices are comparable to all other sites and the quality is correct for the price paid.. In the past the turn around time for items being delivered was amazing, it has slowed down now, but still acceptable..”

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Posted 4 years ago

“..........”

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Posted 4 years ago

“Quick delivery, easy to order website.”

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Posted 4 years ago

International Dance Supplies is rated 4.4 based on 896 reviews