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IQ Mobile Ltd Reviews

4.7 Rating 152 Reviews

95 %

of reviewers recommend IQ Mobile Ltd

Company Reviews

Product Reviews

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 7th April 2024

IQ Mobile Ltd 5 star review on 22nd March 2024

IQ Mobile Ltd 5 star review on 17th March 2024

IQ Mobile Ltd 5 star review on 23rd September 2023

Anonymous

Anonymous // 01/01/2019

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“So far so good - ordered IQ Go sim for our campervan. All set up with some useful assistance from IQ and all appears to be working well. Off on a trip abroad shortly and hopefully all will continue to work well. Have purchased 100gb bolt on and this should give us plenty of data whilst we are away at an excellent price with no EU roaming cap”

“Superb customer service. Almost instant response from WhatsApp customer service on connecting up my SIM to a motorhome router. Nice product.”

“We are using the IQ Go data sun whilst in Europe. We have had great reception everywhere we have been. It’s also really nice not having to change setting on your router once out of the UK. Very easy to purchase and install. We have a HUAWEI router and can see how much data we have used on the app for it.”

“I bought the IQ Go for use in my caravan. I think it’s a brilliant idea . Works very well having a different provider to my phone. Customer service excellent and very responsive.”

“Using it in our Mifi dongle whilst travelling France. It’s not let us down yet. Very good.”

“Sim was in transit and seemed to be lost. Contacted IQ and new sim sent out just in case, original sim eventually arrived that day. Going to use it in our new Mobile Wi-Fi unit when we go to France and Spain. Hope all goes well with coverage.”

“Very prompt and helpful when answering my questions. Once received my PAC code the transfer went smoothly in the time specified.”

“Simple to set up with second to none support working brilliant in Europe and a bloody good price we'll recommend 👍”

“Works great in my mifi for streaming UK TV in our motorhome. Very impressed with how it works in France, with no problems. I shall be using IQ for the foreseeable when traveling.”

“Easy enough to set up but the instructions very much focused on using the sim for a phone rather than a router.”

“We brought our first IQ data sim for our camper. Super easy to set up and works great.”

“I ordered an IQGO SIM card it arrived within two days. I had an issue activating the data package I had purchased with the sim, so emailed IQ Mobile not expecting an answer until the next morning. When I logged back on the following morning I had received 3 emails from them with the last one saying that the issue I had had been sorted. I was pleasantly surprised at the speed with which they responded and the way my issue was sorted. I had also used the online chat service a couple of days before and again all my questions were answered and explained. From what I have seen so far I would highly recommend them.”

“Great company with excellent customer service, really easy to deal with!”

“This is the best thing I have found in the last 10 yrs”

“Delivery of the card was very prompt, I arranged for the credit to be turned on at a future date and on that date my data was activated as per my request. We are now in Europe and everything seems to be working well. If this continues for the rest of our trip in all the countries we will be visiting we will be delighted!”

“I found IQ mobile through a motorhome Facebook group when searching for options for sim data purchases for use in our motorhome mifi in France. Having explored a few companies, IQ mobile seemed to have the best flexible package with no restrictions or fair usage policy in the EU. Not only that, I was blown away by Peter's expert knowledge of the product & speedy response to all my questions during the setting up of this bit of technology. Customer service has been excellent and we have tested it out at home with my TV and firestick and it will be perfect for our needs.”

“Haven't really used the router yet in earnest, but arrived as scheduled. When I had difficulties in getting a device to log onto its network, company responded quickly even though it was a weekend. (For anyone with a similar issue, the password you need is the wifi key, rather than the password. It's printed on the small label on the back of the 4G travel router, so you don't need to look for the details on the main sticker under the device battery.)”

“I have had mobile phone contracts with several companies over the years and the service has been terrible if ever there was a problem. Like so many companies these days, you can't get to speak to anyone or get a response from a real person, but IQ Mobile have supassed my expectations in that regard. I also had a problem with reception at my home. At last, I have found a company whose service is great. IQ Mobile have provided a swift and efficient response, when I had a query, even before joining. In addition, I don't have to stand out in the rain to be able to make or receive calls now either. BONUS !”

“Like other reviewers I was also sceptical at first and encountered a few issues that were no fault of the SIM (APN related). However, the support service is absolutely first class and I am currently using in France with a great signal and great speeds. Thank you for helping me keep two children amused on long journeys 👍👍👍👍 Highly recommended from one very happy customer.”

“Was a little sceptical at first and struggled to get a decent signal for first few days. But I emailed the company and they replied within a few minutes and within the day the signal was great and all is working well. The price is superb and so is the customer service from Peter.”

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IQ Mobile Ltd is rated 4.7 based on 152 reviews