IQ Mobile Ltd Reviews

Name: IQ Mobile Ltd
Address: Unit 1.01, Newark Works, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 400 Reviews

93 %

of reviewers recommend IQ Mobile Ltd

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In France in a motorhome and it drops in and out all the time. Not reliable really for the price.”

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“Iq go working well in Belgium and the Netherlands. Now a very expensive option for internet in Europe.”

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“I'm using the sim in Spain for internet . I've used it previously and it was much better and had more data I tried watching a football match and the buffering made it unwatchable”

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“Great service. 2 stars deducted due to the massive price hike on the unlimited Europe data add on”

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“Rather dissapointed that having paid £15.00 for a IQ Go bundle, the site I was on - Sophia Gardens, Cardiff - was in a poor reception area for an EE mast. Having failed to connect via our 12v KUMA router, IQ kindly sent a new SIM as we thought it could have been a corrupted SIM. The new SIM failed too. The whole exercise cost me £7.50 as you refunded me £7.50. There must be a way of idetifyig 'good' EE reception areas so as to avoid such a false purchase. My iPhone is on the EE network and that worked fine. Fortunately we had a Mi-Fi with 'Three' SIM and we used that instead. Three worked fine. We missed having the tri- 'BB Go' SIM in a situation like that. BBGo is more expensive, but the chance of getting a signal is greater. IQ's Customer Service was EXCELLENT though.”

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“Mostly good, but was confusing when ordering IQ Go that the flyer was discussing mobile phone SIM. Following a few days testing, it seems 75GB Uk use would soon be used. 25 GB abroad is very limited.”

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“This would be a 5/5 if IQGo was still available and backed by their excellent customer service. Sadly the current data roaming options are no lomnger viable for our use, although as soon as IQ come up with an alternative that doesn't use the network belonging to the hideously vile EE I'll certainly sign up again”

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“Not a good start so far it’s taken over a week at the moment and I still haven’t received my SIM card”

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“Although i made the mistake of ordering a data bundle instead of a top up, i spoke to customer services via whatsapp and they said they would alter the start date, unfortunatley they havent and the data went live straight away instead of later in the month as i requested, apart from that it is a good service.”

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“Read a lot about how great IQ mobile was, especially in providing data packages to use in routers in Motorhomes in Europe. Seems a good service, but very poor in responding to requests for help via email so far.”

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“I haven’t used the item yet so can’t give a 5 star”

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“Web site needs lots of work”

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“SIM and order for data arrived promptly and reasonably good value. However, instructions say SIM will activate automatically when inserted. This did not happen and we were stuck in France with no data or internet access. Finally after a couple of days we managed to contact IQ on another mobile and they activated the SIM! Now working well with mobile router.”

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IQ Mobile Ltd is rated 4.7 based on 400 reviews