IQ Mobile Ltd Reviews

Name: IQ Mobile Ltd
Address: Unit 1.01, Newark Works, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 416 Reviews

93 %

of reviewers recommend IQ Mobile Ltd

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IQ Mobile have been able to provide the best data product for me to roam at home and in Europe . The service is simple, cost effective and support is second to none. Thanks for picking up our every call. cheers”

Helpful Report

“Good service, but you absolutely need to launch an iOS app as a priority, so it can make topping up data far easier.”

Helpful Report

“There is a product annual subscription of £20 for a SIM card primarily for use in a mobile router for data only consumption. The 30 day use it or loose it package cost £20 which provides 100gb in UK or 25gb in Europe. If you want 100gb in Europe it’s £75 on the same basis and you can top every month or as required if you are data hungry, no out of UK time restrictions imposed, unlike most UK networks. This is very big increase compared to the recent’ ish past, but is typically twice the size of the data roaming allowance that most UK phone networks give. They usually cap your use to 60 days overseas too. So your 90 day Schengen allowance may be limited by your phone being operational! So although the IQ price is hard to accept, there are few alternatives, apart from purchasing an unlimited SIM card / package in the European country you are spending time in. Whilst this option is doable, I have done it in France, you still are purchasing a SIM at or about the same price and then the cheaper data separately. This option usually needs a foreign address and is not without some “logistical” issues. I debated whether to renew the subscription and compared the available options including e-sims and decided that for my use, the IQ option was a reasonable choice with proven reliability.”

Helpful Report

“The EE coverage both home and abroad is really good, just a couple of things: 1. It seems to take more than 24 hours to add data from when I buy online 2. Have you managed to find a better deal for data usage abroad yet (you are now Not very competitive when going abroad) Otherwise, thank you, you do respond to emails quickly too”

Helpful Report

“platforms, I was able to Recover my trade account with help of Hoskey44april @ G ma-ill. C o m”

Helpful Report

“Great service. Very helpful. Just a little disappointed the 100gb bundle no longer applies to Europe.”

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“I am very pleased with th3 sheer efficiency of IQ Mobile, but am disappointed that the EU roaming allowance has been cut so severely. The advert that I saw (on YouTube) clearly stated that whatever data allowance was paid for would be honoured when roaming. The sim has a very strong signal which is a delight when travelling.”

Helpful Report

“Concept is excellent. Pleased with the price. I was not aware that it would take up to 24 hrs for data to appear on the SIM. Other operators are quicker than this.”

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“Great product until EE CUT ROAMING significantly. Sorry I can't renew this monthly subscription because of this. Great customer service. Wish your company luck.”

Helpful Report

“Quick response to my queries , sim arrived within about 3 days Activation was straightforward, all seems to be well but haven’t set off on our travels in our motorhome as yet”

Helpful Report

“Perfect for vanlife - or any traveller heding to Europe for a holiday and wanting to avoid high roaming charges. I only dropped one star because the communicaiton on how to add data bundles and their "delivery" wasn't clear but it all just works very well.”

Helpful Report

“Great to deal with initialey however since reading you limiting the 100 gb to 25 gb I will be looking else where.”

Helpful Report

“I had a problem, I called the call centre and next day it was sorted top guys”

Helpful Report

“Excellent concept and product for getting online via mobile. Very disappointed that I paid £8 extra for secure next day postage for my package to arrive 3 days later. Admittedly I did place my order after 10pm on a Monday, but was not delivered until Thursday”

Helpful Report

“Excellent sim cards. We currently are using these in our phones while touring in our motorhome in Europe. These enable us to use google maps, access our social media and emails etc. Easy to check usage via the site. The one problem we are having at the moment is spam phone calls. We haven't given the IQ numbers to anyone and yet we both get these calls regularly. I answered one by mistake and just had a Chinese type voice talk at me so hung up immediately. Slightly annoying. Now we just don't answer the calls. All our friends would know to contact via other methods.”

Helpful Report

“I only give it a 4 star as I haven't use it yet. My sim becomes live 1 st September fingers crossed, as we are travelling to Europe on the 3rd. It's paired to a ZTE u10 router.”

Helpful Report

“We have used IQ only once so far but the addition of data was easy and the service at lakes Windemere area was trouble free using our motorhome router .”

Helpful Report

“IQ Mobile provides a way onto EE's network without the extortionate pricing. I like how the plans have a clear and reasonable price. Whilst I did have to contact customer support to have my e-Sim re-issued, they were very responsive. If the initial onboarding was just a little smoother I'd have given them a 5/5 The network has performed very smoothly so far, and the call quality is great, even indoors. For me, it's performed markedly better than both Three and Vodafone.”

Helpful Report

“The service is generally very good, but there are a couple of niggles. If you run out of data it usually takes until the next day for your next purchase to kick in. In addition I use the SIM in a MiFi device which I have located high up. If I want to check my data usage they send a code to the MiFi and I then have to remove it from it's location which is inconvenient. It would be better if I could register my mobile number as a proxy and receive the code on it.”

Helpful Report

“Whilst I have had some sim issues, the response via WhatsApp has been very quick and very effective at solving any of my sim issues.”

Helpful Report

IQ Mobile Ltd is rated 4.7 based on 416 reviews