IQ Mobile Ltd Reviews

Name: IQ Mobile Ltd
Address: Unit 1.01, Newark Works, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.71

4.7 Rating 332 Reviews

94 %

of reviewers recommend IQ Mobile Ltd

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service in sorting my phone yesterday. Friendly and efficient in my moment of need - Thank you very much”

Helpful Report

“Rather dissapointed that having paid £15.00 for a IQ Go bundle, the site I was on - Sophia Gardens, Cardiff - was in a poor reception area for an EE mast. Having failed to connect via our 12v KUMA router, IQ kindly sent a new SIM as we thought it could have been a corrupted SIM. The new SIM failed too. The whole exercise cost me £7.50 as you refunded me £7.50. There must be a way of idetifyig 'good' EE reception areas so as to avoid such a false purchase. My iPhone is on the EE network and that worked fine. Fortunately we had a Mi-Fi with 'Three' SIM and we used that instead. Three worked fine. We missed having the tri- 'BB Go' SIM in a situation like that. BBGo is more expensive, but the chance of getting a signal is greater. IQ's Customer Service was EXCELLENT though.”

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“Excellent customer service, I'd go as far to say 2nd to none. Highly recommend. We only use sim for caravan trips and it's been great. The ability to see data usage would be good (as I don't use a phone just a router) but I know they're working on this.”

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“IQ Mobile provide an excellent service. Stable fast 4g and 5g on EE network at a fraction of the price going directly to EE. World-class customer service! IQ Mobile are by far the best. Highly recommended!”

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“I obtained a SIM card from IQ earlier in the year. This was data only for the router in my Motorhome. It worked well all around Europe in France,Belgium,Luxembourg,Germany ans Switzerland. Due to this I decided to get two SIM cards for our iPhones as the data only offer is very good .”

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“Totally reliable company to have dealings with. Highly recommended”

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“The support from the IQ team was amazing. They helped me set up the SIM, and data packages. Great service!”

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“Iqgo worked great for Is this year June 2024 in France with good bundle costs but the crazy new price due to the changes may mean we won’t be using them next year unfortunately The review is based on the recent changes”

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“Trouble shooting team have been superb, quick responses and layman’s term used when communicating. I joined IQ because I was able to use the same amount of data in Europe as I could in UK, sadly this has now changed and I am only able to use 25% of my UK allowance in Europe. This is still a better deal than most offer though and so will stay with this data provider.”

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“Quick, courteous and does what it says! I finally have a good signal while out and about, and wi-fi calling at home. One happy customer 😁”

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“Data roaming used to work but no longer enough”

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“Fantastic customer service as always, shame about the cap that EE has put on European roaming but we will remain loyal and wait for any future developments, highly recommend”

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“Mostly good, but was confusing when ordering IQ Go that the flyer was discussing mobile phone SIM. Following a few days testing, it seems 75GB Uk use would soon be used. 25 GB abroad is very limited.”

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“as a company to deal with they have been excellent easy process to purchase and has been good value as all the data could be used abroad without fees , have used my sim in a mobile router to anable me to not have to pay on my EE account a discusting £25 to be able to use my data abroad . So know I have come online to purchase another month to find all has now changed I do hope that it is EE that has pit the pressure on to charge for europeen use as you as a company have hit a very good niche in the leasure market to all us motorhomers and caravaners that have found this sim to be perfect to just pay as and when we need it .I hope that you hunt around and find other suppliers with very good signals in europe and keep this type of product going if not my rating will be going to 2 * and my bussiness elsewear”

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“Impressed with Service etc but real issue now with SIM card is the fair useage policy abroad. This will mean that unless this is relaxed I will have to look elsewhere in future.”

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“I am very pleased with th3 sheer efficiency of IQ Mobile, but am disappointed that the EU roaming allowance has been cut so severely. The advert that I saw (on YouTube) clearly stated that whatever data allowance was paid for would be honoured when roaming. The sim has a very strong signal which is a delight when travelling.”

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“Great service, network in Uk spot on. It’s a pity about the EU data restrictions. Used in EU this year and was great. Waiting to see new deals as regards EU”

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“Great. Frazer top man”

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“Use iQ mobile when touring on the continent excellent service”

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IQ Mobile Ltd is rated 4.7 based on 332 reviews