Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.19

4.2 Rating 8,406 Reviews

78 %

of reviewers recommend Halo

Company Reviews

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and support when needed”

Helpful Report

(Hereford LP) - Posted 7 months ago

Dear Andy, Thank you so much for your 5 star review, we genuinely appreciate your kind words and support. We are thrilled to hear that you had a great experience with our customer service and found our support to be fantastic. Providing top-notch service is a priority for us, and knowing that we were able to assist you when needed brings us immense joy. We look forward to seeing you again soon. Hereford Leisure Pool Team

Posted 7 months ago

“Friendly staff”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your support and are thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and it means a lot to us that our friendly staff was able to contribute to your positive experience. Once again, thank you for choosing Halo. We can't wait to serve you again in the future!

Posted 7 months ago

“Staff always courteous, professional and helpful especially when I needed an additional card to scan into swimming sessions”

Helpful Report

(Hereford LP) - Posted 7 months ago

Dear Angela, Thank you so much for taking the time to give us a 5-star review! We are delighted to hear that you enjoyed your experience with us. At Halo, we take pride in our exceptional staff who consistently strive to provide professional, and helpful service to all our valued customers. It's fantastic to know that their efforts have made a positive impact. We look forward to seeing you again soon. Hereford Leisure Pool Team

Posted 7 months ago

“Great choice of classes & staff are great, very friendly & helpful”

Helpful Report

(Maesteg Sports Centre) - Posted 7 months ago

Thank you so much for your 5 star review and comments regarding the variety of classes and the staff. We will ensure the staff are made aware of your comments. Kind regards Maesteg staffing team.

Posted 7 months ago

“Ryan symkins at the leisure pool gym has proved what a diligent and helpful soul he is... he ensured my watt bike session was possible even though the screen was not registering. Maybe a simplistic fix but he changed the screen from another bike and connected mains power, hey presto a very happy customer. 😊”

Helpful Report

Posted 7 months ago

“Very friendly and helpfull staff, constant cleaning of changing and shower areas, really enjoy the facility both the pool and sauna, the only negative is the lack of usable lockers.”

Helpful Report

(Maesteg SP) - Posted 7 months ago

Dear Phillip, Thank you so much for your outstanding 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience at our facility. We are delighted that you found our staff to be very friendly and helpful, and we take pride in ensuring our changing and shower areas are constantly cleaned to maintain a pristine environment. It's wonderful to know that you enjoyed both our pool and sauna, as we strive to provide a top-notch experience for all our guests. We do apologize for any inconvenience caused by the lack of usable lockers. Rest assured, we have taken note of your comment and will strive to address this issue in order to elevate your experience even further. Once again, thank you for your glowing review and for choosing Halo. We truly appreciate your support and look forward to welcoming you back in the near future for another outstanding visit. Thanks, Halo

Posted 7 months ago

“The swimming pool is always clean and friendly staff & swimmers.”

Helpful Report

(Leominster Leisure Centre) - Posted 7 months ago

“Excellent service and facilities at an affordable price. Only reason I have stopped my membership is I’ve moved jobs so no longer commuting to Ross area.”

Helpful Report

(Ross) - Posted 7 months ago

Hi Alex, Thank you for your 5 star review! We appreciate your positive feedback and if you ever find yourself back in the Ross area, we’d love to welcome you back! Best of luck with your new job, and don’t hesitate to reach out if you need anything. Kind regards, Ross Halo Team

Posted 7 months ago

“Brilliant Team”

Helpful Report

(Ross Swimming Pool) - Posted 7 months ago

Hi Trevor, Thank you for the 5 star review! We appreciate your kind words. Many thanks, Ross Halo Team

Posted 7 months ago

“Fab little Gym, has everything you need. Not too busy. Great little place and friendly approachable staff”

Helpful Report

(Pyle) - Posted 7 months ago

Thank you for your positive comments on our gym and staff. Your comments will be shared with the team. Many Thanks

Posted 7 months ago

“They are friendly members of staff, helpful when needed and attentative to individuals needs”

Helpful Report

(Hereford LC) - Posted 7 months ago

“Very good te-am and they are very friendly ❤️❤️❤️”

Helpful Report

(Hereford LC) - Posted 7 months ago

“Everyone at Halo is courteous and helpful and I enjoy going 🙂”

Helpful Report

(Ross) - Posted 7 months ago

Hi Julie, Thank you for your 5 star review! We appreciate your positive feedback. Kind Regards, Ross Halo Team

Posted 7 months ago

“Welcoming, friendly and professional, highly recommended.”

Helpful Report

(Highworth Recreation Centre) - Posted 7 months ago

Thank you for taking the time to give usa fabulous 5* review and great feedback Many thanks Corina

Posted 7 months ago

“I went on the climbing wall and it was fantastic. The support from the instructor was great, they were very friendly and engaged. They spotted me when I was struggling to get the next step on a few of the climbs and helped me each time both on the wall and then chatting after :) I haven't only been climbing for a few months, getting some help with the technical skills I have struggled with was great! There was enough variety on the routes that I was able to really enjoy my session.”

Helpful Report

(Bridgend Life) - Posted 7 months ago

Hi Adam Thank you so much for your fantastic 5-star rating of our climbing facility, we greatly appreciate your kind words and are thrilled to hear that you had a fantastic experience. We are delighted that our instructors provided excellent support and were friendly and engaged throughout your session. It warms our hearts to know that they were able to spot you whenever you encountered difficulties and offered assistance both on the wall and during your post-climbing chat. It is our goal to provide a diverse and enjoyable climbing experience for all skill levels, and your feedback reassures us that we are achieving that. Once again, thank you for choosing Halo and for taking the time to share your positive experience with us. We truly appreciate your support and look forward to welcoming you back for more climbing adventures! Halo team

Posted 7 months ago

“Very helpful in respect of me being a carer and having difficulty accessing the lovely facilities at the moment. I have been a member for many years and value the service. I also bring my granddaughter to soft play and she loves it!”

Helpful Report

(Bridgend Life Centre) - Posted 7 months ago

Hi Jayne Thank you so much for your 5-star review of Halo, we truly appreciate your kind words and are delighted to hear that you have been a valued member for many years. It's heartwarming to know that our services have been helpful to you, and we understand how important it is to have access to our facilities, and we are glad to have been able to support you. Furthermore, we are thrilled to hear that your granddaughter enjoys our soft play area! Seeing our younger members have a fantastic time is truly rewarding. Once again, thank you for your ongoing loyalty and for taking the time to share your positive experience. We look forward to welcoming you back to Halo soon and continuing to provide you and your granddaughter with a delightful experience. Halo Team

Posted 7 months ago

“All staff provide a positive, supportive environment. I always feel uplifted and energised after each visit”

Helpful Report

(Bridgend Life Centre) - Posted 7 months ago

Hi Beverly Thank you so much for your fantastic 5-star rating, we appreciate your kind words and are thrilled to hear that you always feel uplifted and energized after each visit. "All staff provide a positive, supportive environment" is truly the sentiment we strive to maintain at Halo. Our dedicated team works hard to create an atmosphere where our customers can find support and positivity throughout their experience. Halo Team

Posted 7 months ago

“Always a very welcome feel when you come into Ross, always a smile and hello. The staff are very polite and helpful, it’s nice environment, the pool nice and good gym.”

Helpful Report

(Ross Swimming Pool) - Posted 7 months ago

Hi John, Thank you for your recent 5 star review! We appreciate your positive feedback. It’s always a pleasure having you and Janice visit. Looking forward to seeing you both again soon! Kind Regards, Ross Halo Team

Posted 7 months ago

“Friendly staff and good equipment and classes”

Helpful Report

(Bridgend Life Centre) - Posted 7 months ago

Hi Alan Thank you so much for your outstanding 5-star rating of Halo! We greatly appreciate your support and are thrilled to hear about your positive experience. Our dedicated staff always aims to create a warm and friendly environment for our members, and we're glad to hear that you have found our team to be just that. Additionally, we take pride in maintaining top-notch equipment and offering a variety of engaging classes for our members to enjoy. Your kind words mean a lot to us and motivate us to continuously provide excellent services. halo team

Posted 7 months ago

“Lovely pool”

Helpful Report

(Maesteg SP) - Posted 7 months ago

Dear Tracy, Thank you so much for your generous 5-star rating of Halo! We truly appreciate your feedback and are delighted to hear that you had a lovely time at our hotel. Our pool is indeed a great spot to relax and unwind. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future! Best regards Halo

Posted 7 months ago

Halo is rated 4.2 based on 8,406 reviews