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Halo Reviews

4.2 Rating 6,350 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 2nd May 2024

Halo 5 star review on 11th March 2024

Halo 5 star review on 16th February 2024

Halo 5 star review on 10th January 2024

Halo 5 star review on 1st January 2024

Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

27

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely centre and friendly professional staff”

Helpful Report

(Maesteg Swimming Pool) - Posted 2 months ago

Dear Lorna,Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your kind words and positive feedback. It's wonderful to hear that you found our centre to be lovely and our staff to be friendly and professional. We strive to create a welcoming and comfortable environment for all our guests, and your appreciation means a lot to us. Thanks again for your support and for choosing Halo. We look forward to serving you again in the future! Best regards, Halo

Posted 2 months ago

“Ledbury Halo is a lovely community space with a decent range of machines. The best thing about it is the post work-out sauna and cold shower protocol. The perfect start to a day.”

(Ledbury) - Posted 6 hours ago

“10/10 great staff and centre”

(Hereford Leisure Centre) - Posted 7 hours ago

“The training provided is very helpful.”

(Hereford Leisure Pool) - Posted 11 hours ago

“Always friendly service and Mark makes classes fun”

(Maesteg Sports Centre) - Posted 13 hours ago

“Service excellent, classes exercises good, very happy for lesuare pool”

(Hereford LP) - Posted 19 hours ago

Dear Kamilla, Thank you so much for giving us a 5-star rating, we really appreciate your feedback. We are thrilled to hear that you found our service excellent and enjoyed the exercise classes. We look forward to seeing you again soon. Hereford Leisure Pool Team

Posted 17 hours ago

“I haven't really left - just using my membership cash to fund my grandchildren's swimming lessons. I have found all the staff to be super helpful and knowledgeable, professional and kind. I struggle to exercise, but find the Highworth rec a safe place for me to try to regain my fitness. I'm very much looking forward to rejoining once the second wave of our children are swimming. Thank you”

(Highworth) - Posted 1 day ago

Thank you for taking the time to give us a great 5* review and some lovely feedback. Remember you can still come along to the odd class and pay as you go. Thank you for supporting your grandchild on their journey to Learn to Swim Many thanks Corina

Posted 19 hours ago

“A good selection of classes available with excellent instructors. Membership is a good idea if you frequent more than one class per week.”

(Bridgend Life Centre) - Posted 1 day ago

Hi Thank you so much for your wonderful 4-star rating! We are thrilled to hear that you had a great experience with Halo. We are proud to offer a good selection of classes with instructors who are passionate about what they do. We appreciate your recommendation of our membership option, as it truly enhances the experience for those who use the centre more than once per week. Thank you again for your support, and we hope to see you back soon Halo Team

Posted 18 hours ago

“The staff are very friendly and eager to help.”

(Pyle Swimming Pool) - Posted 1 day ago

“Although the facilites and staff are very good, I am extremely dissappointed that HALO staff fail to ensure that the disabled parking spaces out the front are only used for people with disabled badges. Every day without fail both parking spaces are used by people not displaying a blue badge. Yes I know the car park belongs to Highworth Town Council who are aware of this breach of the law but surely HALO should ensure that this very important parking facility is used by people who need it.”

(Highworth) - Posted 1 day ago

Thank you for taking the time to give us a great 4 * review. The car park is one area we struggle to control. But we will trail over the next month to remind user of the car park that the two left hand Bays are Disabled parking bays. PLease use the 3 spaces at teh front of the building if they are free too Many thanks Corina

Posted 19 hours ago

“Just in the evening the gym is way to full so your having to wait around for gym equipment”

(Leominster) - Posted 1 day ago

“My little boy loves using the wave pool and the toys in the baby pool. Staff could be a bit friendlier and more approachable.”

(Hereford LP) - Posted 2 days ago

Thank you so much for taking the time to leave feedback for us, we really appreciate it! We're thrilled to hear that your little boy enjoys using the wave pool and playing with the toys in the baby pool. We apologize if you found our staff less friendly or approachable during your visit. Our team is dedicated to providing exceptional service, and we will certainly address this matter to ensure a friendlier and more approachable environment for all our customers. Thank you again for your valuable feedback and for choosing Halo. We look forward to welcoming you and your little one back soon! Hereford Leisure Pool Team

Posted 17 hours ago

“I love attending the various fitness classes, the instructors are great and I've made friends too.”

(Hereford Leisure Centre) - Posted 2 days ago

“Excellent staff, well run and well maintained. As a bonus the other swimmers are friendly and encouraging. Best pool in the area.”

(Pencoed Swimming Pool) - Posted 2 days ago

“Very friendly and support”

(Pencoed Swimming Pool) - Posted 2 days ago

“Regular swimmer & the pool/changing rooms are always clean & tidy. Highly recommend”

(Highworth Recreation Centre) - Posted 2 days ago

Thank you for taking the time to give us a great 5* review and feedback Many thanks Corina

Posted 19 hours ago

“Maesteg Centre is a friendly and efficient centre. The staff are all professional and welcoming Mark Rees is especially a gifted young man that treats everyone with kindness and courtesy. He is very talented and imaginative with his classes. I have been to Marks classes for over 12 years. Through attending the classes I have made friends and keeping fit is a great boost as Im am 70.”

(Maesteg Sports Centre) - Posted 2 days ago

“The worst gym I've ever been to. Full of unsupervised children and teens. Equipment is minimal, tiny space so you can't work out without being crowded and intimidated. No classes, can't use the pool because its rammed with children and changing rooms and toilets are disgusting. Most expensive gym in the area except for David Lloyd and there's no comparison. Basically a dirty school gym and a rip off.”

(Brockworth) - Posted 3 days ago

“Very helpful staff,”

(Maesteg SC) - Posted 3 days ago

“Pool and health room always clean and staff are always friendly”

(Maesteg Swimming Pool) - Posted 3 days ago

Dear Darryl, Thank you so much for giving Halo a stellar 5-star rating! We truly appreciate your kind words and the time you took to share your experience with us. It's great to hear that you found our pool and health room always clean. We strive to maintain a high level of cleanliness and hygiene for our guests. Moreover, we're thrilled that our staff was friendly and made your stay even more pleasant. Once again, thank you for choosing Halo. We are grateful for your support and can't wait to welcome you back! Warm regards, Halo

Posted 1 day ago

“A great centre with outdoor swimming pool. Friendly staff. Everything you need. Only rated 4 as just a few minor touches would be great such as a visible clock for the swimming pool to help monitor how long you have left. The hairdryer in both changing rooms was broken.”

(Severn) - Posted 3 days ago

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Halo is rated 4.2 based on 6,350 reviews