First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat is good quality and it came quickly. I would order from First Mats again.”

Helpful Report

Posted 2 years ago

Dear Chloe, Thank you for taking the time to share your positive experience with First Mats! We're delighted to hear that you are satisfied with the quality of the mat and the quick delivery time. Your feedback is important to us as it helps us maintain and improve our products and services. It's great to know that you would consider ordering from First Mats again, and we truly appreciate your support. If you have any questions or need assistance in the future, please don't hesitate to reach out to our customer support team. We look forward to serving you again soon! Warm regards, Jack First Mats Team

Posted 2 years ago

“prompt service excellent product and value for money”

Helpful Report

Posted 2 years ago

Dear Jeannette, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be prompt, and that you are pleased with the quality and value of our product. At First Mats, we are committed to providing our customers with exceptional products and services, and it's always wonderful to receive feedback that reflects this commitment. Your kind words motivate us to continue working hard to meet and exceed your expectations. We truly appreciate your support, and if you have any questions or need assistance in the future, please don't hesitate to reach out to our customer support team. We look forward to serving you again soon! Warm regards, Jack First Mats Team

Posted 2 years ago

“Prompt and courteous service. Quality as expected. Would use again.”

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Posted 2 years ago

“Just what we wanted. ordered and delivered without any issues- Great service”

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Posted 2 years ago

“Not used the mat yet but everything good to date, advice, interaction, delivery all 100%. Let's hope the mat lives up to the current performance”

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Posted 2 years ago

“Lovely thick mat just as we had ordered and plenty of communication along the process to delivery. Will definitely recommend them.”

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Posted 2 years ago

“Excellent service,and an excellent mat as well”

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Posted 2 years ago

“excellent service. The two mats appear to be good so far!”

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Posted 2 years ago

“We highly recommend it. It is very good quality, hard wearing mat for our shop entrance. We also appreciated for very quick delivery and it made it before our Grand opening. Thank you”

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Posted 2 years ago

“The item that I ordered has not been delivered: please investigate and re-send. Regards Geoffrey Yeowart Tel: 01256 861218”

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Posted 2 years ago

“Absolutely five star service. Very helpful at time of order. When it subsequently became clear that the mats as ordered could not be available by the time of reopening our church the company kindly upgraded us to a higher quality at no extra charge. The mats are really smart and do a good job. I woukd recommend them to anyone. Many thanks”

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Posted 2 years ago

“Excellent service and a real quality mat. The mat we ordered is very heavy and thick and durable, I am very pleased with the service. Also delivered very promptly. I would recommend it.”

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Posted 2 years ago

“Very happy with these door mats! They were delivered rolled, and immediately sat flat once unboxed, look great, just the job! Thank you”

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Posted 2 years ago

“Excellent product and the service was the same”

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Posted 2 years ago

“First rate mat coupled with first rate service.”

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Posted 2 years ago

“fast reliable service”

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Posted 2 years ago

“It was only 84 cm wide and was meant to be 100x100 too small For area it was ordered for.”

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Posted 2 years ago

“After placing order online. We decided to change for larger sized mat. One call; order easily revised and mat received promptly. Excellent service.”

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Posted 2 years ago

“very good quality”

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Posted 2 years ago

“The member of staff I spoke to was extremely helpful in deciding on my requirements. The mat I ordered arrived quickly and well packaged. Very pleased!”

Helpful Report

Posted 2 years ago

First Mats is rated 4.8 based on 1,422 reviews