DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I’ve used them three or four times and so far found them to provide good service, quick delivery. Once they sent some stainless wire that tarnished - I sent some photos and they immediately refunded me for those items.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Delivered quickly and just what I needed to replace the exact same hinges”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent.......value, quality, price and service. What's not to love ?!”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Good quality product. Easy to order and delivered as promised.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent service would absolutely use again”

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Posted 2 years ago

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Posted 2 years ago

“Large selection of products at a good price and fast delivery.”

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Posted 2 years ago

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Posted 2 years ago

“Spot on. Correct product AND delivered early too”

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Posted 2 years ago

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Posted 2 years ago

“Product as advertised,prompt delivery. 10/10 we’ll done.”

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Posted 2 years ago

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Posted 2 years ago

“I have yet to use the sanding disks but they were delivered very quickly indeed.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Very prompt delivery of reasonably priced excellent product as ordered. Quite satisfied.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Just the right hinges i needed. Excellent price and rapid delivery. Many thanks.”

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Posted 2 years ago

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Posted 2 years ago

“Good product”

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Posted 2 years ago

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Posted 2 years ago

“Excellent. Quick service. Fair prices. I recommend this company”

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Posted 2 years ago

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Posted 2 years ago

“Easy to use website, good quality products, prompt delivery”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“The grit discs were excellent quality and as good as one's I've bought before at 4 times the price. Excellent delivery time as well. Definitely use again”

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Posted 2 years ago

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Posted 2 years ago

“Brilliant firm. I ordered the wrong size of handles and they refunded cost + postage really quickly. Replacement goods sent quickly. Really firendly understanding e mails.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

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Posted 2 years ago

“The order was difficult to place, possibly because it was after 5 o'clock, but the next day it went through very smoothly. The item - Raw Linseed Oil - arrived very next day. Haven't used the Oil yet.”

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Posted 2 years ago

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Posted 2 years ago

“10Starrateing 😁”

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Posted 2 years ago

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Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews