DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“all good and very efficient”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“A1 service”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent product, Only these spindles fit older type door furniture and not many retailers sell them as today's standard size is 8mm, and good service as always, Quick delivery, Highly recommended.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Product is very good and delivered quick will use this company again highly recommended”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“Excellent Service, product and delivery 10/10. Will certainly use this company again and recommend.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“Very pleased with their service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“GOOD PRICE, EXCELLENT SERVICE”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Extremely useful product, I would recommend any DIY person should have in their toolbox. Suggest you have selection of Red, Green & Black flat shims.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Speedy service”

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Posted 2 years ago

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Posted 2 years ago

“Very prompt and satisfactory service.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Amazingly quick, efficient, hassle free service!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Very speedy delivery”

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Posted 2 years ago

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Posted 2 years ago

“ordered 9pm monday night item delivered 10am following morning properly packed 10/10”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“DIY express good, but the product I bought was useless”

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Posted 2 years ago

Thank you for taking the time to leave us a positive review, we really appreciate it. We are sorry to learn that you are dissatisfied with the product. If you would like to, you are welcome to contact our customer services team and we will do our best to resolve the matter.

Posted 2 years ago

“Excellent service will definitely buy again”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Brilliant company, our hinges got lost by Royal Mail. The customer support was prompt and outstanding and we had a replacement within 2 days. Cant fault them”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Easy to find what I needed and fast delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Fantastic service, the goods were with us the next day and were exactly what we were looking for. We will use DIY Direct Express again!!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Ordered and arrived within 24 hours,very impressed,would recommend 100%,and use again.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“First class service, very good product, very well packed so that it was protected, I'm very happy with DIY direct.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews