DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.84

4.8 Rating 1,189 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

DIY Direct 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great range of products and excellent customer service”

Helpful Report

Posted 2 hours ago

“Super service & A1 product.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 day ago

“Never received the item”

Helpful Report

Posted 5 days ago

“Quality parts promptly delivered.”

Helpful Report

Posted 6 days ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 5 days ago

“Very quick delivery all equipment perfect”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 week ago

“Really quick & efficient service”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 1 week ago

“Item came on time. Quality is as expected. 👍”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 week ago

“Great service and super fast delivery”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 week ago

“The item purchased did not work.”

Helpful Report

Posted 1 week ago

“Good pricng and service particularly rectification of delivery failure eclipsed by thir carrier parcelforce”

Helpful Report

Posted 1 week ago

“Direct Express...great Seller...easy to use website, fast and efficient service.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Everything exactly as ordered, decent quality, good price.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Great set of hooks, great price, fast delivery, no problems”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Ordered new light bulbs that I couldn’t find in my local DIY store. I needed help and DIY Direct were able to advise. Made the purchase and items arrived quickly and on time. Well packaged to protect them.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 week ago

“Product was perfect but most impressive was the fact that it arrived the next day after ordering - good service”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Excellent product at a very good price, and it arrived within a day or two. Thanks.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 weeks ago

“Quick and reliable service, the flourescent tube I ordered arrived well packed, unbroken and within the time they had predicted. Can't fault them on any level...”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 weeks ago

“First time using DIY Direct but very positive experience. I was surprised how much they stocked and delivery was excellent. Will definitely shop there again.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 weeks ago

“Ordering through website easily done. Order arrived very quickly.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 2 weeks ago

“Ordered 2 fluorescent tubes from DIY because of the price, from Amazon it would of been just one for a similar price. Delivery from DIY could of been quicker in my view but don't know if that's them or the courier. Either way no complaints.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 weeks ago

DIY Direct is rated 4.8 based on 1,189 reviews