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DIY Direct Reviews

4.8 Rating 1,189 Reviews
96 %
of reviewers recommend DIY Direct
4.8
Based on 1,189 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 18th March 2023
David Hehir
DIY Direct 5 star review on 4th September 2022
Robert
DIY Direct 5 star review on 4th September 2022
Robert
4
Anonymous
Anonymous  // 01/01/2019
Such a great range of products and excellent customer service
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Posted 2 hours ago
Super service & A1 product.
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Posted 1 day ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Posted 1 day ago
Never received the item
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Posted 5 days ago
Quality parts promptly delivered.
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Posted 6 days ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Posted 5 days ago
Very quick delivery all equipment perfect
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Posted 1 week ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Posted 1 week ago
Really quick & efficient service
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Posted 1 week ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it
Posted 1 week ago
Item came on time. Quality is as expected. 👍
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Posted 1 week ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Posted 1 week ago
Great service and super fast delivery
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Posted 1 week ago
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Posted 1 week ago
The item purchased did not work.
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Posted 1 week ago
Good pricng and service particularly rectification of delivery failure eclipsed by thir carrier parcelforce
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Posted 1 week ago
Direct Express...great Seller...easy to use website, fast and efficient service.
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Posted 1 week ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 1 week ago
Everything exactly as ordered, decent quality, good price.
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Posted 1 week ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 1 week ago
Great set of hooks, great price, fast delivery, no problems
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Posted 1 week ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 1 week ago
Ordered new light bulbs that I couldn’t find in my local DIY store. I needed help and DIY Direct were able to advise. Made the purchase and items arrived quickly and on time. Well packaged to protect them.
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Posted 2 weeks ago
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Posted 1 week ago
Product was perfect but most impressive was the fact that it arrived the next day after ordering - good service
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Posted 2 weeks ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 1 week ago
Excellent product at a very good price, and it arrived within a day or two. Thanks.
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Posted 2 weeks ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 2 weeks ago
Quick and reliable service, the flourescent tube I ordered arrived well packed, unbroken and within the time they had predicted. Can't fault them on any level...
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Posted 2 weeks ago
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Posted 2 weeks ago
First time using DIY Direct but very positive experience. I was surprised how much they stocked and delivery was excellent. Will definitely shop there again.
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Posted 2 weeks ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 2 weeks ago
Ordering through website easily done. Order arrived very quickly.
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Posted 2 weeks ago
Thank you for taking the time to leave us a positive review, we really appreciate it.
Posted 2 weeks ago
Ordered 2 fluorescent tubes from DIY because of the price, from Amazon it would of been just one for a similar price. Delivery from DIY could of been quicker in my view but don't know if that's them or the courier. Either way no complaints.
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Posted 3 weeks ago
Thank you for taking the time to leave us a great review, we really appreciate it.
Posted 2 weeks ago
DIY Direct is rated 4.8 based on 1,189 reviews