DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.86

4.9 Rating 1,003 Reviews

96 %

of reviewers recommend DIY Direct

4.9

Based on 1,003 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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DIY Direct 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and exactly what i needed to replace an old vent. Bathroom looks great now.”

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Posted 2 days ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 days ago

“Ordered stainless angle brackets, prompt delivery. Brackets exactly as described, happy customer. Would use again.”

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Posted 4 days ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 days ago

“My order was processed and dispatched quickly and effectively”

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Posted 4 days ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 3 days ago

“Excellent prompt service. Well packed products”

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Posted 6 days ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 4 days ago

“Very impressed with the service. I placed an order and forgot this item. I emailed and was told to order it and it would be added to the parcel and the delivery charge credited. This is exactly what happened. In this age its unusual for companies to do what they say. Very impressed”

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Posted 6 days ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 days ago

“The curtain rings were what I had been looking for in local DIY shops but unable to find ....Thank goodness for DIY Direct”

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Posted 6 days ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 days ago

“Great quality product, fast delivery, well packaged. Will definitely use them again.”

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Posted 1 week ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Rapid delivery, securely packed and the items were exactly as described.”

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Posted 1 week ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 week ago

“Very pleased with item we ordered”

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Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 week ago

“Tip top shopping”

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Posted 1 week ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 week ago

“I was delighted with my purchase. It did the job was reasonably priced and speedy delivery.”

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Posted 2 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 weeks ago

“Great service good quality products. Easy to follow website.”

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Posted 2 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 weeks ago

“Speedy delivery - both strip lights arrived in working order Excellent Service. Thank you”

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Posted 2 weeks ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 weeks ago

“Quality product delivered next day”

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Posted 2 weeks ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 weeks ago

“Ordered item ,arrived quickly and well packaged.Will order again from yourselves.Thankyou”

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Posted 2 weeks ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 weeks ago

“Excellent range and super quick delivery! Will definitely use again!”

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Posted 3 weeks ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 weeks ago

“Fast, efficient service. As usual well packaged and arrived securely. I will continue to use due to this great service. There was a problem one of the products and I was refunded immediately without any problems. Excellent service”

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Posted 3 weeks ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 weeks ago

“Arrived on time.”

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Posted 3 weeks ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 weeks ago

“Amazing customer service! Unfortunately the flush pull ring handles we ordered weren't the size specified on the website (not DIY Direct's fault, as it was also the size written on the packaging) and so we couldn't use them, but DIY Direct replaced them with a different product we could use within 24 hours, refunded us the difference in price and did not require us to pay any postage either to return the wrong product (which they said we could keep) or for them to send out the replacement. I will definitely be using them again.”

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Posted 3 weeks ago

Thank you for taking the time to leave us a great review, we really appreciate it. We are sorry that you encountered a problem but glad Customer Services was able to resolve.

Posted 3 weeks ago

“Fast delivery. I have not used the product yet.”

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Posted 4 weeks ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 weeks ago

DIY Direct is rated 4.9 based on 1,003 reviews