DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product delivered quickly. First class!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent Service, quick delivery and product easier than I expected to fit. Very pleased”

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Posted 1 year ago

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Posted 1 year ago

“Really good price, best i could find on the internet, arrived next working day as well. Will use again.”

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Posted 1 year ago

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Posted 1 year ago

“Express and direct are the correct words to use. Very happy with this purchase experience. ;oD”

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Posted 1 year ago

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Posted 1 year ago

“I sent a photo of the part I needed (no longer available from the OEM). DIY Direct identified an equivalent, which I ordered and fitted. Excellenf help and service.”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service, will use again. Quality and service excellent.”

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Posted 1 year ago

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Posted 1 year ago

“I found the items I was looking for on the website, ordered them and they were received promptly in perfect condition. Very happy with DIY Direct.”

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Posted 1 year ago

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Posted 1 year ago

“The net curtain rods were delivered very quickly in a strong cardboard tube. I regard this as excellent service and would not hesitate to order from them again.”

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Posted 1 year ago

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Posted 1 year ago

“Delivered quickly Price was good I'd order from them again”

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Posted 1 year ago

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Posted 1 year ago

“VERY FAST (NEXT DAY) DELIVERY”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“I was delighted with the swift and efficient delivery of the 2 gang brass dimmer I ordered from, DIY direct. The quality of the product delighted me and the customer. I will be happy to shop at DIY direct in the near future.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Fixed the dunny lid right good. No worries with dumping now.”

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Posted 1 year ago

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Posted 1 year ago

“Good price and good delivery, well packaged!”

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Posted 1 year ago

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Posted 1 year ago

“Ordered the t9 fluorescent tubes and they arrived safely within 3 days , fitted to my daughter's bathroom mirror perfectly and she is over the moon.”

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Posted 1 year ago

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Posted 1 year ago

“fast efficient sevice!”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Delivered promptly, the numbers are just what I wanted and were easy to fix to the wheelie bin.”

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Posted 1 year ago

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Posted 1 year ago

“Exactly what I wanted. super quality and almost immediate delivery..Many thanks.”

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Posted 1 year ago

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Posted 1 year ago

“Great service, prompt delivery and quality products. Will definitely use DIY direct again”

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Posted 1 year ago

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Posted 1 year ago

“Good company brilliant service would highly recommend”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service and delivery. Will use again.”

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Posted 1 year ago

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Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews