DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.86

4.9 Rating 1,017 Reviews

96 %

of reviewers recommend DIY Direct

4.9

Based on 1,017 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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DIY Direct 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery, securely packed and the items were exactly as described.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

“Very pleased with item we ordered”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Tip top shopping”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“I was delighted with my purchase. It did the job was reasonably priced and speedy delivery.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

“Great service good quality products. Easy to follow website.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

“Speedy delivery - both strip lights arrived in working order Excellent Service. Thank you”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 month ago

“Quality product delivered next day”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Ordered item ,arrived quickly and well packaged.Will order again from yourselves.Thankyou”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Excellent range and super quick delivery! Will definitely use again!”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 month ago

“Fast, efficient service. As usual well packaged and arrived securely. I will continue to use due to this great service. There was a problem one of the products and I was refunded immediately without any problems. Excellent service”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 month ago

“Amazing customer service! Unfortunately the flush pull ring handles we ordered weren't the size specified on the website (not DIY Direct's fault, as it was also the size written on the packaging) and so we couldn't use them, but DIY Direct replaced them with a different product we could use within 24 hours, refunded us the difference in price and did not require us to pay any postage either to return the wrong product (which they said we could keep) or for them to send out the replacement. I will definitely be using them again.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it. We are sorry that you encountered a problem but glad Customer Services was able to resolve.

Posted 1 month ago

“Fast delivery. I have not used the product yet.”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Perfect brassware, delivered in good condition and arrived when they said it would. Thanks”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 month ago

“Great, excellt communication.quick delivery very efficient company, easy to use website.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

“VERY PLEASED WITH PRODUCT AND VERY QUICK AND EFFICIENT SERVICE.GGREAT TO DEAL WITH”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 month ago

“Great products and prices!”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Excellent service. Next day delivery. Goods perfect, exactly as described. They fit perfectly and look very nice. Thank you for such good service.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

“What I ordered I got quickly and as described. Couldn't ask for more.”

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Posted 1 month ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 month ago

“Special bulbs for our outdoor lights. Delivered in a timely fashion. Easy to order online. Would use this company again”

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Posted 1 month ago

Thank you for taking the time to leave us an excellent review, we really appreciate it

Posted 1 month ago

“Perfect! Arrived the next day! Thank you.”

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Posted 1 month ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 month ago

DIY Direct is rated 4.9 based on 1,017 reviews