DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality catches at a fair price and very prompt delivery”

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Posted 2 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 months ago

“great look great in the kitchen wish you could get the length cut for u would be much neater”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 months ago

“These guys had the right hinge for my product, which is of a good quality and the service was exceptional, small purchase, but arrived next day, so would use them again.”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 months ago

“Big help from Sam regarding delivery, great service and attention to detail. I would certainly recomend working with DIY Direct.”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 months ago

“Excellent service from you very happy with my order which arrived very quickly will order from you soon”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 months ago

“The air vent arrived in good condition and the correct size i wanted.Very pleased to receive it promptly”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Excellent service and prompt delivery”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Cabinet hinges were perfect for wardrobe doors. Exactly what I needed and at a good price. Thanks also for exellent service,”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Excellent cordless planer. Works very well. Would definitely recommend to all.”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Very helpful - a real person sorted out my delivery for me after I put in the wrong address. So nice to deal with a human being!”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 months ago

“An excellent product at a good price, and a first-class service with good feedback by e-mail. Highly recommended.”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 months ago

“Good range of screws available. Easy to order. Delivered quickly.”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Good prices, very carefully packed, swift delivery and good product”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“We needed new toilet seat buffers to refurbish two wooden toilet seat lids. This company offered the best price that I could find online. The buffers are exactly as described and arrived earlier than expected, well packaged.”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 months ago

“Just what i needed, good price and quick delivery, I would buy again,”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Very quick delivery, great service”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Great products at very affordable prices.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Good service, product ordered was as described.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Thankyou, I was impressed with the speed of your delivery”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 4 months ago

“I am extremely impressed with all aspects of my recent purchases from DIY direct. Ordering through the website was straightforward, prices are very reasonable and despatch/delivery superb. I ordered in the evening, the items were despatched next morning and I received packages the very next day. Superb! Will definitely be using again in the future.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 months ago

DIY Direct is rated 4.8 based on 1,406 reviews