DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent very speedy service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Needed 3 bulbs, Screwfix were offering at £1 each, however, they were all out of stock. So I searched and DIY had in stock for not much more, great service and amazing delivery time. Well done.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Received exactly what I ordered promptly, the only problem was I ordered the wrong thing, but can't fault DIY Direct!”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Great value and promptly delivered”

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Posted 1 year ago

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Posted 1 year ago

“Delighted with my purchase quick delivery also”

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Posted 1 year ago

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Posted 1 year ago

“Quick dispatch, decent product (G24q lamps individually packed). Parcel been delivered to the wrong address by the courier. Scott from customer service were brilliant and helped me to locate the parcel. 5* star from me.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“arrived on time”

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Posted 1 year ago

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Posted 1 year ago

“Website very easy to navigate and find what you need. Quick dispatch and products are of very good quality. I might say - better then expected.”

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Posted 1 year ago

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Posted 1 year ago

“Arrived quickly , easy fit. Many thanks”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Had exactly what I wanted at a great price, well packaged and delivered on time.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Easy to order, delivery quick very pleased with experiencd”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“The right part, delivered next day. Excellent!”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“New customer, very impressed with this company. As a bespoke kitchen manufacturer i will now be a regular”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“DIY Direct Express Limited sold me a very good product at a reasonable price which was delivered on time. I will buy from this company in the future. Keep up the good work and thank you.”

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Posted 1 year ago

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Posted 1 year ago

“The right product and easy delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Brilliant ordering and delivery of swing seat”

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Posted 1 year ago

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Posted 1 year ago

“Exactly what I wanted with super quick delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Found on line what I wanted, ordered, and it was deliverd next day”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Good value for money. Excellent service and quick delivery. Will certainly use again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Good product at a good price and delivered on time”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews