DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My package took just two days to arrive from order to delivery. Parcel arrived intact, and delivered through my letter box securely.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Arrived early which is a bonus,courier was great,it's tidy but of kit ideal for what I bought it for”

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Posted 1 year ago

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Posted 1 year ago

“Item as expected and delivered promptly”

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Posted 1 year ago

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Posted 1 year ago

“Got all we needed from one place so we will be back first class service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Very happy with my purchase, they were as expected. Fast delivery. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Easy to navigate website to find what I want and a good value for money hinge. Delivery was prompt and as expected”

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Posted 1 year ago

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Posted 1 year ago

“Good purchase.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Exactly what was required and good price.”

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Posted 1 year ago

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Posted 1 year ago

“very good service just the part we needed”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“A very quick delivery, even though it was only standard, and there were no problems.”

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Posted 1 year ago

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Posted 1 year ago

“just what i needed and quick delivery. will use this company again”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Very quick delivery happy with product”

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Posted 1 year ago

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Posted 1 year ago

“Having used DIY Direct twice recently, I have been very pleased with the service received. Ordering process is clear and simple. Delivery was speedy with first class post as standard. The product was exactly as described and of excellent quality on both occasions. I shall definitely use them again.”

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Posted 1 year ago

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Posted 1 year ago

“Have bought a few things from DIY Direct now & very pleased with their fast service & product quality. Will be buying more from them in the future”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Very good service from you.good quality product. Only comment that the item took 5day due to royal mail.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Fast delivery, good price, great product, and would definitely use this seller again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“The items ordered were delivered speedly and were well packed. A highly recomended supplier and product.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it

Posted 1 year ago

“Very pleased with my purchase, exactly what I wanted fits perfectly.”

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Posted 1 year ago

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Posted 1 year ago

“Quality item and very fast service everytime”

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Posted 1 year ago

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Posted 1 year ago

“Good firm to deal with , I had an issue and thought I needed to return the items ( I did not have to in the end ) , great customer service and good quality stock .”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews