DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery product good”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Super fast delivery and easy to use would buy from again. Many thanks”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Everything I ordered was delovered within couple of days, bulbs were well secured.”

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Posted 1 year ago

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Posted 1 year ago

“Prompt service supplying precisely what I needed at a very reasonable price. I strongly recommend them for your diy specialist and general needs”

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Posted 1 year ago

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Posted 1 year ago

“Item arrived by return. Very good service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“yes its very good it dose what I expected ,there's not much to report ,its good value & the service was very prompt ,very pleased ,”

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Posted 1 year ago

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Posted 1 year ago

“Great product and fast dispatch and delivery. Fast communication A+”

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Posted 1 year ago

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Posted 1 year ago

“Excellent product. Excellent service”

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Posted 1 year ago

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Posted 1 year ago

“Couldn't find this item anywhere them l went on your website and there it was and the right size, order it came very quick, will definitely order from this website from know on. Very pleased. B Chamberlain.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Good quality item and speedy delivery, thanks.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Good quality product and speedy delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Product was exactly what I wanted - good quality, at a decent price, and with efficient service.”

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Posted 1 year ago

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Posted 1 year ago

“Arrived on time very well packed 👍🏼 Item was as described great 👍🏼”

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Posted 1 year ago

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Posted 1 year ago

“The service from DIY direct was really swift and efficient and I would highly recommend them. The escutcheon was exactly as advertised.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Dealt with my order swiftly and delivered quickly.”

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Posted 1 year ago

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Posted 1 year ago

“Excellent. Items arrived on time and in good order. Both items work very wee, thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“I found the perfect replacement on this site for a cap on the piping under our kitchen sink. I filled in the online order form & received a confirmation of my order straight away. Delivery was within 2 days.”

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Posted 1 year ago

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Posted 1 year ago

“Excellent delivery time especially as my order just 1 light tube. Thankyou”

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Posted 1 year ago

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Posted 1 year ago

“Excelent price and service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Perfect fit. Awesome!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews