DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“The product arrived very quickly and was well packaged.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Having ordered the wrong size to start with, DIY made refund easy & right size despatched very promptly.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“DIY direct are absolutely amazing, I needed some new line pulleys and after looking online at all the usual sites found diy direct to be the cheapest like for like. I placed the order on a Friday afternoon and could not believe it when the postman turned Saturday morning with my diy direct order, this is the fastest anything I have ever ordered arrived. I will definitely be using diy direct again and have told loads of people how good they are. 10 out of 10 for service and price 👍”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Perfect item we needed and delivered promtly in a secured pack”

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Posted 1 year ago

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Posted 1 year ago

“EASY TO FOLLOW WEBSITE, COMPETITIVE PRICES, DELIVERED ONTIME.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Ordered a white curtain rod. Extends beyond 300cm. Very happy with my purchase. Delivery was also quick. Product was reasonably priced and very durable.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Couldn't find a spare part for my flymo strimmer, these guys came up with the goods, really sensible price and delivered really quickly, wouldn't hesitate to use again or recommend.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Items were exactly as described. Good quality and robust.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Good quality product”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Second set of hinges. Easy to reorder. Arrived on time. Well packaged.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Very quick delivery happy with the service.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Very impressed with the effecient service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Just what I wanted delivered promptly”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“I ordered my order and received it the next day. Could not fault the delivery.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Great service, prompt delivery and quality merchandise.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“The product selected was well described and was exactly what I required. Delivered on the day quoted. Very good service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Right product, right price and expressely delivered. Excellent!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Arrived on time, packed well.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Fast delivery and exactly what i needed to replace an old vent. Bathroom looks great now.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews