DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered some brass flush fitting handles. Reasonable price. Good quality. Excellent delivery service. Perfect.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent Company. Easy website and quick delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“All good. Well packed and arrived nice and early.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Great prices and superfast delivery...what's not to like??”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good service and prompt delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 2 years ago

“Delivered on time, items as described. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“I went to my local Homebase to buy some Bartoline filler which I have used several times before but they were out of stock and very vague about when they might have a supply. I went back to my car in their car park and googled Bartoline and found it on DIY Direct Express website so ordered it. I received it the next morning so could get on with the repair I was doing. Fantastic service and will definitely use DIY Direct again”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent products at a good price also a good delivery thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“It's conduit, what can you possibly say about conduit?”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Exactly as described”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“The nuts and bolts I ordered came on time , I had an issue with what I bought and the customer service team ( Tina) was very helpful and helped to resolve the issue , altogether excellent service.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it. We will certainly pass on your kind words to the customer services team, it was a pleasure that we could assist you.

Posted 2 years ago

“Prompt delivery, great price and looks wonderful. Followed instructions but used a low pressure sprayer to apply and brushed off puddles on the riven flags.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent service - good communication and product delivered in very short time - thank you very much”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Quick delivery time”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent delivery and pleased with the item as advertised”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Exactly what I was looking for, good quality and prompt delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Found exactly what i was looking for at cheep prices. Excellent customer services. Would recomended”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Speedy delivery and exactly as described- thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Good experience . Order was as expected and was delivered on time. Thank you !”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“After trying a few places and getting the wrong item I tried you and you got it right first time thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews