DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy ordering process & very fast delivery. A+”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Usual A1 service”

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Posted 2 years ago

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Posted 2 years ago

“Brilliant service. 40 minutes after placing the order I got notification that it had been dispatched. Well packed - exactly what I needed, and much less expensive than anything similar that I found on Amazon. Highly recommended.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Arrived fast next day and just amazing”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“item arrived prompt and in good condition. just what i wanted.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“very good,excellent delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Easy to use website. Excellent communication and quick delivery. Items exactly as described.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Arrived on time couldn't believe how well packed it was.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“I would re-use and recommend DIY Direct Express again!”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“Excellent quick delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“A nice web site to use”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Swift delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Website easy to use and order from, very prompt delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

“Item I sought was not available at B&Q or Wickes or Ironmongery Direct. Item arrived day after purchase. Highly recommended.”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

“Fantastic service, fast delivery and good value for money”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Great price great product and exceptional turn around on dispatch ordered in the morning dispatched the same day, 10-10 will recommend and use again”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“First time using this company and was not disappointed. Goods were excellent quality and a lot cheaper than the diy stores . Arrived when stated and packaged well 👏👏 Will use them again with confidence .”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Excellent product and excellent company”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Good product. Prompt delivery. Thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Had the very thing I wanted without a lot of research promt delivery will use again and would recommend to other customers thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews