DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to replace some brass studs on two armchairs with chrome ones. The website is very easy to use and delivery is prompt too. Very pleased with the service that DIY Direct provide.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Very quick delivery. Great price and quality”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Excellent service Will definitely use this service again”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Arrived quickly and well packaged”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Item was as described in the description, fitted perfectly and a fast delivery as well, would shop here again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent service. Item perfect.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Great service thanks”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“The product arrived promptly. Well packaged. It is exactly what I was looking for. Good quality curtain rings. Many thanks”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent service all the way. Will defo use you again. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Rapidly answered a question I had about the dimensions of a particular product. Good quality items, we’ll packed, despatched and delivered promptly.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“ordered bits and they came in a few days Very satisfied”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Fast delivery and easy to order. Unfortunately the hinges weren’t the size that were advertised so I couldn’t use them.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, we are sorry to learn you were unhappy with the product. Please contact our customer services department directly with the details and they will be able to assist.

Posted 2 years ago

“DIY Direct Express handled my order with great efficiency and my goods were delivered very swiftly”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Half the price of anywhere else exactly what I wanted.super quick delivery.now my soffits look really professional.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Was easy ordering and item was exactly as I needed, delivery next day as it was only small item. I had looked other sites for item but could not find, DIY had the one I required, so look on this site first.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Received my box of assorted Slotted Self Tapping screws in excellent time. Just one little hiccup, one of the compartments has Dome Philips Headed screws in it! Don't want to return them or for this to go public to blot what was otherwise spot-on and I've used some of the slotted types already(just thought you ought to be aware)Can photo if you want me to. Russ S Farnell”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a positive review, we really appreciate it and thank you for bringing the issue to our attention. We have investigated and found it was due to an error in our packing department and we have now taken steps to prevent it re-occurring. Please accept our sincere apologies for the inconvenience, if you would like us to send you the correct screws please contact our customer services department directly to confirm the size and we will then post them to you.

Posted 2 years ago

“Just what I have been looking for. Light weight extendable curtain rod for my net curtains. Easy to use and keep clean.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Amazing. Definitely the best find this year. You stock a product that nobody else seems to be able to get, great price, super fast delivery and on that basis 10 out of 10 from me.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Easy to navigate around the site had exactly what we needed at a reasonable price”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Easy to use website and ordering process. Cabin hooks, door catches, and masking tape arrived quickly, and very good quality.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews