DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, frustrating deliveries. Should offer alternative to parcelforce”

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Posted 2 years ago

Thank you for taking the time to leave us a review. We are sorry you are dissatisfied with Parcelforce, although in this instance it is difficult to know what more they could have done for you.

Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Very pleased with product & quick delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Perfect hinges for the job and fast delivery 👌”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“First class efficient service at a very competetive price , promptly delivered”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Found what I was looking for at a very competitive price. Speedy delivery, will use this website again.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“I've already answered this survey”

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Posted 2 years ago

Thank you for taking the time to leave us a review, we really appreciate it.

Posted 2 years ago

“Excellent Service.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Goods exactly as described and really speedy delivery. Will be buying from DIY Direct again”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Efficient Service. Would recommend”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Perfect, quick delivery and exactly as described!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Reasonable price and on time fitting perfectly Thank”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Firm seems good. Fast delivery, customer services very helpful. The actual product I bought was very poor”

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Posted 2 years ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 2 years ago

“Great selection, great service, good products, good standard, thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Not difficult to see why I bought sanding belts from DIY Direct. Firstly they were a third of the price of anyone else on the internet, and I was impressed with the qua;ity and durability when they arrived. Five stars from me guys. Will be having a good look on your website to see what other bargains are on offer.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Was pleased with product and delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Super service from this company and great products.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Quick delivery and well packaged. Quality of items were better than other well known retailers. Would highly recommend.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“great service, at a good price which arrived quickly, thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews