DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“First class service, had just what we needed”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Excellent service and very good product”

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Posted 3 years ago

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Posted 3 years ago

“Very fast delivery, Thanks”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Great customer service, great price and really fast delivery.”

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Posted 3 years ago

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Posted 3 years ago

“Brilliant service and the product was better than I imagined. First class and I hope to do business again with these people”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Very satisfied,the product arrived soon after, ( maybe a day and a half ) ordered and after using a small amount looks like what I had hoped it would. The only issue, I was not notified of the progress of the delivery after ordering so was surprised when it arrived at the front door. But I will certainly use this company again.”

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Posted 3 years ago

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Posted 3 years ago

“Quick response to my order and quick delivery. The item was very well packed and arrived undamaged.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“I have been buying hooks over the last four years possibly several thousand in batches of 500 a time. generally DIY direct show themselves to be fast efficient and accurate I recommend them to people and in the rare exceptions when things didn’t quite go to plan, their behaviour has been exemplary”

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Posted 3 years ago

Thank you for taking the time to leave us such an excellent review and for your repeat business, we really do appreciate it.

Posted 3 years ago

“Very competitive prices and quick delivery. Very impressed by their efficiency. Will use again.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“wow one of best business on the internet no messing about paid next two days goods arrived that what i call good service thanks will do business with again all the best”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“I bought these dowels in the evening and they were delivered the next day.”

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Posted 3 years ago

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Posted 3 years ago

“Had just what I needed! Almost 1/3rd of the price of other websites. Also delivered the following day! Trustworthy and reliable. Will use again when needed.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Very good value. Products are competively priced but are of good quality”

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Posted 3 years ago

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Posted 3 years ago

“They where Quick and the parts I ordered where precisely what I wanted”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

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Posted 3 years ago

“Always Great service......”

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Posted 3 years ago

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Posted 3 years ago

“Quick efficient service.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent delivery and good customer service”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Fast, reliable and have the best prices I’ve found online. Very pleased and will order again.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Very pleased with this firm. Very fast service. Quite brilliant and very good prices too”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

DIY Direct is rated 4.8 based on 1,398 reviews