DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick Delivery Good Packaging”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Very good service، Quick delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Speedy delivery we'll packaged”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good customer service placed my order in the morning and it was delivered the next morning thank you”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Good value for money and fast delivery excellent service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Emailed staff they were amazing very helpful and super fast delivery”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“The service was first class . It was quick and efficient and the part was exactly as described and fitted perfectly.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Hinges arrived quickly and look sturdy.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good team,next day delivery so I am very happy and I recommend for everyone.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“We have had light bulbs arrive literally in pieces. These were very well packed, arrived intact and on time. Good value”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Prompt efficient helpful service and a great price. Not to be faulted.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“brilliant next-day delivery -and ordered items just right!”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Product has not been delivered yet”

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Posted 2 years ago

We are sorry to learn your order has been delayed or lost by Royal Mail. Please contact our customer services and they will be able to help.

Posted 2 years ago

“Well packaged and good product and service… what more can one ask!…”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Needed a replacement hinge for a wardrobe. Had no idea what it was called or how to differentiate between all the different types that essentially looked the same. But the super clear images and description made it possible to choose the correct hinge. Great price and delivered super quick. Couldn’t be happier and highly recommended. Great job!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“very impressed that one i was able to get this particular product and two that i got it delivered in a day”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Prompt delivery and reasonably priced product. Excellent service.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Absolutely excellent service. Couldn’t find this product locally and it was recommended. DIY DIRECT communicated well and the product was excellent.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and the pictures look great!

Posted 2 years ago

“Excellent service, arrived quickly.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,397 reviews