Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 990 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Good service all round”

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Posted 1 year ago

Hi Jorge, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“exellent service”

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Posted 1 year ago

Hi Sharon, thank you for your order and for your feedback. We always aim for excellent service and for excellent products, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service from this company, pleased with the product which was accurately described.”

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Posted 1 year ago

Hi Kellie, thank you for your order and for your feedback. We always aim for great service and great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“I'm not going to lie, I purchased a 4 pack of 25l plastic Jerry cans because I was under the influence of merlot, scrolling through Facebook and fell down a rabbit hole of random videos, when I found a one from a prepper who was suggesting we all need to prepare for another war. His words made total sense when I was 3/4 deep into the bottle so with a few tippy taps on the keypad, I became the proud owner of 4 good quality, foodsafe vessels and a tap that would carry my emergency water source should the unthinkable happen. The look on my husbands face when they arrived a few days later told me that 1) he thought I was joking and 2) I've finally lost the plot however, he'll be laughing on the other side of his face when all hell breaks loose and I'm able to say "told you so" as I'm handing him a refreshing cup of water. Best case scenario, we can use them for camping and I might even let him have one for waste oil.”

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Posted 1 year ago

Hi Lisa, thank you for your order and for your feedback. We always aim for great products, and its always a bonus when they'll be used to keep customers healthy after the collapse of infrastructure! We look forward to hopefully hearing from you again soon.

Posted 1 year ago

“Great service. Easy to communicate with for updates”

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Posted 1 year ago

Hi Rohit, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Good product great service Thanks”

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Posted 1 year ago

Hi Neil, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Good quality product, the website is easy to use and delivery was faster than expected. Excellent!”

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Posted 1 year ago

Hi John, thank you for your order and for your feedback. We try to make shopping with us as quick and easy as possible, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Arrived on time and best prices”

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Posted 1 year ago

Hi Andrew, thank you for your order and for your feedback. We always aim for great products and great prices, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Carl, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Qualtiy product and speedy delivery”

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Posted 1 year ago

Hi Andy, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon!

Posted 1 year ago

“Great service, excellent quality very customer friendly”

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Posted 1 year ago

Hi Mark, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Top service it was a pleasure to do business with”

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Posted 1 year ago

Hi Darren, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very strong and arrived quickly”

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Posted 1 year ago

Hi Deborah, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Tanks arrived ontime and look very robust and as discribed”

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Posted 1 year ago

Hi Steven, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“You advertised delivery in 2-3 days yet when I ordered and paid you told me items were not in stock . This caused considerable problems at my end finding alternative short term storage.”

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Posted 1 year ago

Good morning Mike, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. Unfortunately, due to a large online order, our stock was suddenly depleted without much notice. There was a large amount of orders which this then affected, with yours sadly being one of them. I can see that our customer service assistant Marina did contact you the next working day to make you aware and that your barrels have now been delivered. We look forward to an opportunity to make this delay up to you and hope to hear from you again in the future. Once again, please accept our apologies for this delay and any problems this may have caused.

Posted 1 year ago

“Very pleased with recent purchase. Kept informed at each stage if delivery. Prompt and efficient.”

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Posted 1 year ago

Hi Linda, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent quick service!”

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Posted 1 year ago

Hi Annie, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Great Service Delivery was quick product was of a good quality thanks”

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Posted 1 year ago

Hi Annette, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Order to delivery was great . Very quick and efficient even delivery driver was polite and friendly. Would definitely order again product was as described.”

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Posted 1 year ago

Hi Pete, thank you for your order and for your feedback. We always aim for excellent service and great products, so it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Fast delivery received goods 2 days after ordering would Recommend”

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Posted 1 year ago

Hi Paul, thank you for your order and for your feedback. We pride ourselves on helpful and speedy service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

Direct Water Tanks is rated 4.8 based on 990 reviews