Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.77

4.8 Rating 961 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 1 week ago

Hi Andrew, thank you for your review! We're glad you found what you needed and that our service met your expectations. Your support is much appreciated!

Posted 1 day ago

“Could do with more money information and update on delivery details”

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Posted 1 month ago

Hi Paul, thank you for your feedback. We appreciate your suggestion, we’re always looking for ways to improve our service.

Posted 1 month ago

“A good service and very prompt”

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Posted 1 month ago

Hi Neil, thank you for your review! We're glad to hear that you found our service prompt and satisfactory. Your feedback is appreciated, if you have any further questions or need assistance, please don't hesitate to get in touch.

Posted 1 month ago

“Excellent Customer Service, and very prompt delivery However its not clear on the website that the white Container is opaque, hence I ordered wrongly and was told it was too expensive to return it.”

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Posted 1 month ago

Hi Emma, thank you for your feedback! We're delighted you had a positive experience with our customer service and prompt delivery. We apologise for any confusion regarding the container's opacity and appreciate your input as we continuously strive to improve our website. Our listings have changed to reflect this better. If you have any other questions or need assistance, feel free to reach out. We hope to hear from you again in the future.

Posted 1 month ago

“Tanks good quality as described. Had an issue with the order was not informed of zero stock but when I contacted them tanks delivered very quickly.”

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Posted 1 month ago

Hi David, thank you for your review. We're glad to hear you’re satisfied with the quality of the tanks. We apologize for the initial stock issue but appreciate your patience and are happy we could deliver quickly. We look forward to hearing from you again in the future.

Posted 1 month ago

“Delivery was a little over due but not a particularly big deal - was dealt with very promptly when I made call to nudge them”

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Posted 1 month ago

Hi David, thank you for your review. We appreciate your understanding regarding the delivery, and are glad to hear that our team was able to assist.

Posted 1 month ago

“Sensible service and support by phone. Product delivered as promised and seems to be great.”

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Posted 1 month ago

Hi Paul, thank you for your review. We're pleased to hear you are happy with our service and the IBC tank.

Posted 1 month ago

“Very pleased with the tank - just what I was looking for and great value. Very helpful advice from the sales team on the required valve/tap.”

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Posted 2 months ago

Hi James, thank you for your great review. We're thrilled that you're pleased with the tank, and glad to hear our sales team could provide you with helpful advice. Your feedback is greatly appreciated.

Posted 1 month ago

“Price was good and delivery quick”

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Posted 4 months ago

“All good no issues”

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Posted 4 months ago

“Fast quick delivery & a good product”

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Posted 4 months ago

“Very quick on response”

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Posted 5 months ago

“I have bought various tanks and barrels. The company delivers reliably and the costs are reasonable compared to others”

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Posted 5 months ago

“My fitting cap for the outlet pipe with hosepipe nossle fitted perfectly first time. Thank you DWT but its quite pricey for a single small part?”

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Posted 9 months ago

“I found the system very easy to use.”

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Posted 10 months ago

“Excellent service, quick response, fair price and great product, I will definitely buy from this company again and highly recommend.”

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Posted 10 months ago

“Ordered an IBC and it was delivered in three days, IBC was clean inside, but a little grubby outside.”

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Posted 10 months ago

“Competative prices & fast delivery”

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Posted 11 months ago

“Customer service was good. However delivery by Veri company wasn't . Suppose to have arrived next day but didn't get my order until 6 days later. Suggest you use a different delivery service”

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Posted 11 months ago

“Seems good quality”

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Posted 1 year ago

Direct Water Tanks is rated 4.8 based on 961 reviews