Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.76

4.8 Rating 972 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Very big and contains more things than I expected.”

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Posted 1 week ago

Hi Francis, thanks for your review! We're delighted to hear that the size and variety exceeded your expectations. Your satisfaction is our priority!

Posted 1 week ago

“Good product, delivered promptly.”

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Posted 2 weeks ago

Hi Kevin, thank you for your fantastic review! We're delighted to hear that you found our product and delivery to your satisfaction.

Posted 1 week ago

“My phone enquiries were answered promptly and pleasantly. My order arrived within 2 days and all was satisfactory. Would happily recommend !”

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Posted 2 weeks ago

Hi Susan, thank you for your wonderful review! We’re delighted to hear that your enquiries were handled swiftly and that your order arrived promptly. Your recommendation means a lot to us!

Posted 1 week ago

“Arrived on time making it into a water feature 👍”

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Posted 2 weeks ago

Hi Barry, we're delighted to hear that your water feature arrived on time and is already enhancing your space! Thank you for taking the time to share your experience with us.

Posted 1 week ago

“xxxxxxxxxxxx”

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Posted 2 weeks ago

Hi Andrew, thank you for your review! We're glad you found what you needed and that our service met your expectations. Your support is much appreciated!

Posted 1 week ago

“Great website, easy to find what was looking for and the associated products useful to see with the product. Shipping was quick but a bit more than expected.”

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Posted 3 weeks ago

Hi Mark, thank you for your review. We're glad you're happy with the tank. We appreciate your feedback on the shipping cost and will take it into consideration.

Posted 3 weeks ago

“very efficient service”

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Posted 3 weeks ago

Hi Suzanna, thank you for your review. We're thrilled to hear that you're happy with your order.

Posted 3 weeks ago

“Quick delivery and exactly what we needed. Highly recommend”

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Posted 3 weeks ago

Hi Rob, thank you for your review. We're happy to hear that you received your order quickly and that it was exactly what you needed.

Posted 3 weeks ago

“Tanks spot on. Be nice if it was cheaper but we are in the UK so everything's expensive”

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Posted 3 weeks ago

Hi Joe, thank you for your review. We're pleased to hear you're happy with the tank.

Posted 3 weeks ago

“Thank you for supplying us with the parts so promptly that we needed to repair our water system on the farm.”

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Posted 1 month ago

Hi Phil, thank you for your review. We're delighted to hear that we could quickly supply the parts you needed.

Posted 1 month ago

“The water tank I received was not what I ordered but the error was easily and speedily rectified.”

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Posted 1 month ago

Hi Bill, thank you for your review. We're glad to hear that the issue was resolved quickly. If you have any further questions or need assistance, please don't hesitate to reach out.

Posted 1 month ago

“Water tap fits perfectly, arrived in a timely manner . many thanks”

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Posted 1 month ago

Hi Valerie, thank you for your review. We're glad to hear that the tap fits well, and that you received it quickly.

Posted 1 month ago

“Well, I didn't expect a water tank to arrive via FedEx! My only minor criticism is that there was no parts list which would have helped a non-plumber like me.”

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Posted 1 month ago

Hi Terence, thank you for your review. We're thrilled to hear you were happy with your order. We appreciate your feedback on the parts list - please contact us if you need any assistance.

Posted 1 month ago

“Really good service and good price would be happy to recommend and will be buying more from them.”

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Posted 1 month ago

Hi Anthony, thank you for your review. We’re so pleased to hear you’re happy with our service and pricing.

Posted 1 month ago

“Great tank and quick delivery”

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Posted 1 month ago

Hi Andrew, thank you for your review. We're delighted to hear that you're pleased with the tank and the delivery was quick!

Posted 1 month ago

“It’s just what I wanted. Thanks”

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Posted 1 month ago

Hi Graham, thank you for your review. We're so glad to hear you're happy with your order.

Posted 1 month ago

“Exellent product. Exactly as advertised. Efficient and swift delivery service.”

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Posted 1 month ago

Hi Richard, thank you for your review. We’re thrilled to hear that you're happy with the product and delivery.

Posted 1 month ago

“Acceptable, but unfortunatly it doesn't solve my problem as the thread is not compatible Bestpool outlet I wanted to connect too. I appreciate the thread size was specified so it it is my fault but be more images on the web site may have avoided me making this mistake.”

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Posted 1 month ago

Hi Adam, thank you for your review. We understand how frustrating it can be when a product doesn’t meet your expectations. If you reach out to our sales team, they will be happy to help find the correct part.

Posted 1 month ago

“Top quality tank, held more water than Moses parted from the red sea. It allowed me to get my car wetter than a visitor to Michael barrymores pool party.”

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Posted 1 month ago

Hi Rick, thanks for the fantastic review! We're delighted to hear that your tank is making such a splash! Your enthusiasm is truly appreciated.

Posted 1 week ago

“Attractive water butt, clear information and easy to put together, very happy”

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Posted 1 month ago

Hi Lorraine, thank you for your review. We're so pleased to hear you're happy with the water butt, and it was easy to assemble.

Posted 1 month ago

Direct Water Tanks is rated 4.8 based on 972 reviews