Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.77

4.8 Rating 961 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a tap kit for an IBC and was very satisfied with both product and service. Would happily use Direct Water Tanks again and recommend to others.”

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Posted 1 day ago

“We needed a replacement tap for our IBC tank and found it easily on the site. Placed our order and it was delivered promptly. Service provided was superb, so much so that we've ordered another one.”

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Posted 3 days ago

Hi David, thank you for your review! It means a lot to us that you were satisfied with our service and chose to order again!

Posted 1 day ago

“Really helpful team! Answered our questions and helped us understand what we needed to get our IBC system up and running.”

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Posted 4 days ago

Hi Alistair, thank you for your kind words! We're so glad our team could assist you in getting your IBC system set up. If you have any more questions, please feel free to reach out!

Posted 1 day ago

“great job thanks”

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Posted 5 days ago

Hi Neil, thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with our service. Your support means a lot to us!

Posted 1 day ago

“Delivered on time by a very helpful driver.”

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Posted 6 days ago

Hi Belinda, thank you for your wonderful review! We’re delighted to hear that your delivery was on time and that the driver was helpful. Your satisfaction is our priority!

Posted 1 day ago

“Very good service”

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Posted 6 days ago

Hi Philip, thank you for your short and sweet review! We truly appreciate your feedback and are glad to hear you experienced great service with us.

Posted 1 day ago

“It fitted and works”

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Posted 6 days ago

Hi Elizabeth, thank you for your great review! We're delighted to hear that it fitted perfectly and works well for you. Your satisfaction is our priority!

Posted 1 day ago

“Quick delivery, good quality item. Thank you ☺️”

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Posted 6 days ago

Hi Katie, thank you so much for your review! We're delighted to hear you received your item quickly and found it to be of good quality. Your support is greatly appreciated.

Posted 1 day ago

“Very big and contains more things than I expected.”

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Posted 1 week ago

Hi Francis, thanks for your review! We're delighted to hear that the size and variety exceeded your expectations. Your satisfaction is our priority!

Posted 1 day ago

“Good product, delivered promptly.”

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Posted 1 week ago

Hi Kevin, thank you for your fantastic review! We're delighted to hear that you found our product and delivery to your satisfaction.

Posted 1 day ago

“My phone enquiries were answered promptly and pleasantly. My order arrived within 2 days and all was satisfactory. Would happily recommend !”

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Posted 1 week ago

Hi Susan, thank you for your wonderful review! We’re delighted to hear that your enquiries were handled swiftly and that your order arrived promptly. Your recommendation means a lot to us!

Posted 1 day ago

“Arrived on time making it into a water feature 👍”

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Posted 1 week ago

Hi Barry, we're delighted to hear that your water feature arrived on time and is already enhancing your space! Thank you for taking the time to share your experience with us.

Posted 1 day ago

“Great website, easy to find what was looking for and the associated products useful to see with the product. Shipping was quick but a bit more than expected.”

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Posted 2 weeks ago

Hi Mark, thank you for your review. We're glad you're happy with the tank. We appreciate your feedback on the shipping cost and will take it into consideration.

Posted 2 weeks ago

“very efficient service”

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Posted 2 weeks ago

Hi Suzanna, thank you for your review. We're thrilled to hear that you're happy with your order.

Posted 2 weeks ago

“Quick delivery and exactly what we needed. Highly recommend”

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Posted 3 weeks ago

Hi Rob, thank you for your review. We're happy to hear that you received your order quickly and that it was exactly what you needed.

Posted 2 weeks ago

“Tanks spot on. Be nice if it was cheaper but we are in the UK so everything's expensive”

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Posted 3 weeks ago

Hi Joe, thank you for your review. We're pleased to hear you're happy with the tank.

Posted 2 weeks ago

“Thank you for supplying us with the parts so promptly that we needed to repair our water system on the farm.”

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Posted 3 weeks ago

Hi Phil, thank you for your review. We're delighted to hear that we could quickly supply the parts you needed.

Posted 3 weeks ago

“Water tap fits perfectly, arrived in a timely manner . many thanks”

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Posted 3 weeks ago

Hi Valerie, thank you for your review. We're glad to hear that the tap fits well, and that you received it quickly.

Posted 3 weeks ago

“Well, I didn't expect a water tank to arrive via FedEx! My only minor criticism is that there was no parts list which would have helped a non-plumber like me.”

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Posted 3 weeks ago

Hi Terence, thank you for your review. We're thrilled to hear you were happy with your order. We appreciate your feedback on the parts list - please contact us if you need any assistance.

Posted 3 weeks ago

“Really good service and good price would be happy to recommend and will be buying more from them.”

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Posted 3 weeks ago

Hi Anthony, thank you for your review. We’re so pleased to hear you’re happy with our service and pricing.

Posted 3 weeks ago

Direct Water Tanks is rated 4.8 based on 961 reviews