Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.74

4.7 Rating 1,080 Reviews

94 %

of reviewers recommend Direct Water Tanks

4.7

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

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“Great service and the tank came much quicker than I thought. The tank itself is spot on and we'll built. Highly recommended.”

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Posted 1 day ago

“Really quick and easy delivery. Good product with solid base pallet”

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Posted 3 weeks ago

Thank you for your amazing review! We're really glad you found the delivery quick and the base pallet solid. We appreciate your support and look forward to helping you again in the future.

Posted 3 weeks ago

“Fast delivery, good quality”

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Posted 3 weeks ago

Hi there, thank you for your amazing review! We’re really glad you’re happy with the fast delivery and quality of our products. We appreciate your support and look forward to helping you again in the future.

Posted 3 weeks ago

“Fantastic tank very durable and super quick delivery very pleased thankyou”

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Posted 4 weeks ago

Hi Rob, thank you for your amazing review! We’re really glad you found the Direct Water Tank durable and that the delivery was super quick. We appreciate your support and look forward to helping you again in the future.

Posted 3 weeks ago

“The drum is okay and delivery is good but the drum has dents by the side”

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Posted 1 month ago

“Excellent service! Helpful staff on the phone, swift delivery and friendly helpful delivery driver.”

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Posted 1 month ago

Hi Graham, thank you for your amazing review! We're really glad you experienced excellent service, helpful staff on the phone, swift delivery, and a friendly delivery driver. We appreciate your support and look forward to helping you again in the future.

Posted 1 month ago

“Tank arrived quickly and was exactly what we wanted”

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Posted 1 month ago

Hi Mark, thank you for your amazing review! We're really glad the tank arrived quickly and exactly what you wanted. We appreciate your support and look forward to helping you again in the future.

Posted 1 month ago

“Super quick delivery and great product.”

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Posted 1 month ago

Hi Gary, thank you for your amazing review! We're delighted the delivery was quick and the product met your needs. We appreciate your support and look forward to helping you again in the future.

Posted 1 month ago

“While Direct Water Tanks were unable to deliver the precise spec of tank that I initially requested, they promptly and efficiently identified a better alternative which was delivered at no additional cost. Great support, thank you!”

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Posted 1 month ago

Hi James, thank you for your amazing review! We’re really glad we could identify a better alternative and that it was delivered at no additional cost. We appreciate your support and look forward to helping you again in the future.

Posted 1 month ago

“Excellent comms & products arrived as they said. deffo use again 10/10”

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Posted 1 month ago

Hi William, thank you for your amazing review! We're really happy to hear that our comms were excellent and the products arrived as promised. We appreciate your support and look forward to helping you again in the future.

Posted 1 month ago

“Job done perfect n”

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Posted 1 month ago

Hi Barry, thank you for your amazing review! We're really happy to know that you found the job to be perfect. Your feedback encourages us to keep up the great work!

Posted 1 month ago

“Hi thank you for the excellent service, the tank arrived within few days Thank you for your service Simon”

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Posted 1 month ago

Hi Simon, thank you for your fantastic review! We’re thrilled to hear that you received your tank so quickly and that you're satisfied with our service. Your feedback truly motivates us to keep delivering the best!

Posted 1 month ago

“Excellent service prompt delivery 5* product as stated”

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Posted 1 month ago

Hi James, thank you for your fantastic review! We're so glad to hear that you found our service prompt and the product to be just as described. Your kind words inspire us to continue providing the best experience possible!

Posted 1 month ago

“very good product”

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Posted 1 month ago

Hi Marius, thank you for your wonderful review! We're delighted to hear that you think our product is excellent. Your satisfaction means a lot to us and motivates our team to keep delivering quality!

Posted 1 month ago

“Answered my email enquiry promptly, mailed the right product quickly.”

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Posted 1 month ago

Hi David, thank you for your wonderful review! We're delighted to hear that we were able to assist you quickly and that you received the right product without delay. Your satisfaction means the world to us!

Posted 1 month ago

“Great service”

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Posted 1 month ago

Hi Carl, thank you for your wonderful review! We're delighted to hear that you had a great experience with our service. Your feedback truly means a lot to us and motivates us to keep providing excellent support!

Posted 1 month ago

“Excellent service. Quality products.”

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Posted 1 month ago

Hi Michael, thank you for your wonderful review! We're delighted to hear that you appreciated our service and the quality of our products. Your feedback means a lot to us and motivates us to keep striving for excellence!

Posted 1 month ago

“Very good stuff!!!”

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Posted 2 months ago

Hi Stanimir, thank you for your wonderful review! We're delighted to know that you think highly of our products. Your positive feedback means a lot to us and encourages us to keep up the great work!

Posted 1 month ago

“Generally my experience was very good but the plastic bag in which the tank arrived was open at the bottom so the valve accessories fell out, luckily this happened out side my property.”

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Posted 2 months ago

Hi Lyndon, thank you for your valuable feedback! We're glad to hear that your overall experience was positive. We appreciate you bringing the issue with the packaging to our attention, and we'll certainly look into ensuring it doesn't happen again. Your support means a lot to us!

Posted 1 month ago

“Item took over 2 weeks to arrive, I had to chase it up twice”

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Posted 2 months ago

Hi Graham, Thank you for your review. I can see that our Customer Care Team has been in touch with you to advise of the courier error causing the initial delay with your delivery. We are refunding your carriage fee by way of apology. Thank you again for raising this with us and allowing us to offer a resolution. Alice, Customer Care Manager

Posted 2 months ago

Direct Water Tanks is rated 4.7 based on 1,080 reviews