Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.73

4.7 Rating 1,124 Reviews

94 %

of reviewers recommend Direct Water Tanks

4.7

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Direct Water Tanks 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Water tank was delivered in days and was packaged brilliant. Quality is top draw. Would certainly recommend this company.”

Helpful Report

Posted 11 hours ago

“The arrived on time and is in excellent condition”

Helpful Report

Posted 5 days ago

“I paid extra for the fitting suggested on your website, so when that didn't fit I wasn't happy, at all. Why doesn't someone in your dispatch check teh fitting fits the IBC? It caused various problems, i) i had an abortive trip to a local supplier who couldn't help; ii) I had to borrow a diesel IBC from a neighbour; iii) I then had to clean out another IBC, which is now contaminated with diesel, which is what I wanted this for in teh first place. Nonetheless Marina in your customer service team was very helpful and arranged for it to be resolved.”

Helpful Report

Posted 1 week ago

“Good price and came in quick time 😊”

Helpful Report

Posted 1 week ago

“Great customer service. Initially I was faced with being out of pocket for a tank which wasn’t suitable for my needs. However, there was a misunderstanding and I had a phone call from the customer service department to give me a full refund and clear explanation as to what went wrong. Very grateful for them to take the time to sort me out when they could have just left it and not bothered. The IBC I ordered did arrive in good condition and no issues there at all. Thank you very much and I would recommend this company to anyone.”

Helpful Report

Posted 1 week ago

“I needed a water tank for a specific application but couldn't find anything obvious online. I contacted the team at Direct Water tanks and they help me identify the best fit. All now up and running.”

Helpful Report

Posted 2 weeks ago

“Excellent customer service. Clear and accurate response to telephone query. Items arrived on time. IBCs were in much better condition than I expectecd for 'B' rated tanks”

Helpful Report

Posted 2 weeks ago

“as a previous customer i knew what i was expecting & so far all is what id hoped for. Id deffo rec too others & i'll be back again in the not too distanct future.”

Helpful Report

Posted 2 weeks ago

“Very good to deal with dellivery spot on many thanks”

Helpful Report

Posted 2 weeks ago

“Quick and efficient service”

Helpful Report

Posted 3 weeks ago

“Very helpful and pleasant to deal with and I was kept up to date with my order .”

Helpful Report

Posted 3 weeks ago

“Very easy website to use. ordered tank, and it was very quick to arrive very happy.”

Helpful Report

Posted 3 weeks ago

“Good communication - tank delivered on time, everything fine. Thanks.”

Helpful Report

Posted 3 weeks ago

“Havent used/installed them yet.”

Helpful Report

Posted 1 month ago

“Super fast shipping and good tank no leaks”

Helpful Report

Posted 1 month ago

“All ways have what I need and a fast delivery”

Helpful Report

Posted 1 month ago

“All high quality, my second purchase would recommend, you get what you pay for”

Helpful Report

Posted 1 month ago

“Great product, decent price and delivered really promptly. Had a slight issue with one IBC but customer service (thank you Alice) sorted it and a new IBC was delivered with the leaky one taken away, again very promptly. Great service, thank you.”

Helpful Report

Posted 1 month ago

“Great service, able to do smaller orders”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Direct Water Tanks is rated 4.7 based on 1,124 reviews