Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 990 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“good quality.”

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Posted 1 year ago

Hi Marian, thank you for your order and for your feedback. We always aim for great quality, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Great containers great service”

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Posted 1 year ago

Hi Terry, thank you for your order and for your feedback. We always aim for great products and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very satisfied with the service received. I placed an order and it was delivered very quickly.”

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Posted 1 year ago

Hi Lorraine, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“as expected. fast delivery”

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Posted 1 year ago

Hi Matt, we're glad to hear that your tank met expectations and that our service was expedient. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again in the future.

Posted 1 year ago

“Easy to order online & fast delivery, only 4* as cost quite high after adding VAT & delivery”

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Posted 1 year ago

Hi Leslie, thank you for your order and for your feedback. We try to make shopping with us as easy as possible and aim for great products at great value. You do make a point of the cost of delivery, however, due to the bulky size of IBCs they have to be delivered on a pallet which unfortunately commands a higher delivery cost from our hauliers. If there were a way around it, we would love to capitalise on it, as this would give us a great edge over other IBC distributors! We hope to hear from you again soon in the future.

Posted 1 year ago

“Prompt delivery, sturdy product.”

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Posted 1 year ago

Hi Nicola, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Tanks are excellent, lids are good and seal well. The stacking feature is useful too. Delivery and phone assistance all great.”

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Posted 1 year ago

Hi Mark, thank you for your order and for your feedback. We always aim for great products and great service, so it is brilliant to hear about your experience with us. We look forward to hearing from you again in the future. Many thanks, Max

Posted 1 year ago

“I have only received the 2taps and still waiting for the tanks. Please inform me when I will receive the tanks”

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Posted 1 year ago

Hi Stephen, thank you for your order. I have spoken with our order processing team, who have informed me that your tanks are being dispatched today for delivery on Wednesday or Thursday. Please accept our apologies for the delay in receiving your order. If you do encounter any further issues, please do not hesitate to contact our customer support team directly on 01777 858009 or by email at customerservices@kingfisherdirect.co.uk who will be more than happy to assist.

Posted 1 year ago

“Thanks for another blue barrel for storing home cooking & baking ingredients: perfect for the job…look in my flat though and you might think the barrels are taking over!”

Direct Water Tanks 5 star review on 28th October 2023

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Posted 1 year ago

Hi Sam, thank you for your order and for your feedback. We're thrilled to hear that these barrels are just what you needed – and I, for one, welcome our new blue barrel overlords! We look forward to hearing from you again in the future. Many thanks, Max

Posted 1 year ago

“20L water carriers delivered quickly and on time. Feel good and solid product.”

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Posted 1 year ago

Hi Michael, thank you for your order and for your feedback. We always aim for great products and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon. - Max

Posted 1 year ago

“Fantastic experience from the ordering via the website through to the delivery”

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Posted 1 year ago

Hi Martin, thank you for your order and for your feedback. We try to make shopping with us as quick and easy as possible, as we know shopping online can sometimes be a hassle! We look forward to hearing from you again soon - Max

Posted 1 year ago

“Fast and professional. Well refurbished tank”

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Posted 1 year ago

Hi Edward, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again in the future.

Posted 1 year ago

“Great water tank, prompt delivery”

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Posted 1 year ago

Hi Rory, thank you for your order and for your feedback. We always aim for great products and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very good quality. Very good price. Excellent customer service. Would use again!!! 👍”

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Posted 1 year ago

Hi Matthew, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Ordering was easy and the price was set to my satisfaction.”

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Posted 1 year ago

Hi Ranjit, thank you for your order and for your feedback. We always aim for excellent service, and great value, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very easy to deal with, fuss free and no issues whatsoever”

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Posted 1 year ago

Hi Adrian, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“good service”

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Posted 1 year ago

Hi Paul, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“The part was wrong it didn’t fit, not even close”

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Posted 1 year ago

Hi Tom, thank you for your order and for your feedback. We're sorry to hear that your part doesn't fit correctly. Can you please email an image of the size of your IBCs outlet with a measuring tape or ruler along with a brief description to sales@directwatertanks.co.uk? Our customer service team would be happy to assist in finding the right fitting. We look forward to hearing from you again soon.

Posted 1 year ago

“Ordering was quick and easy, with a price I couldn't beat. Items were dispatched the next day, packaged well and delivered the day after.”

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Posted 1 year ago

Hi Simon, thank you for your order and for your feedback. We always aim for great prices and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Perfect for what I wanted, delivered quickly, great price too!”

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Posted 1 year ago

Hi Kaye, thank you for your feedback and for your order. We're delighted to hear that your jerry cans were just what you needed – and at a great price. We look forward to hearing from you again in the future.

Posted 1 year ago

Direct Water Tanks is rated 4.8 based on 990 reviews