Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.76

4.8 Rating 970 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service and fast delivery”

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Posted 2 months ago

Hi Jason, thank you for your review! Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to helping you again in the future!

Posted 2 months ago

“Extremely impressed. I was expecting to have to wait a while but I got it within a few days of the order. The tank itslef looks pretty much brand new.”

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Posted 2 months ago

Hi Darren, thank you so much for your review! We're thrilled to hear that you were impressed with tour service. Your feedback means a lot to us, and we can't wait to hear from you again in the future!

Posted 2 months ago

“ordered a 1000 litre water tank. Quick acknowledgement and delivery in 2 days. No hassle, just a job promplty and well done. Driver called on the way and dropped it in position for me.”

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Posted 2 months ago

Hi David, thank you for your review! We're delighted to hear that you had such a smooth experience with your order. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!

Posted 2 months ago

“it was the worst weather week this year our oil tank gave up the ghost and we needed a new one Neil was brilliant and the two young men came in to work on a saturday to put the new one in for us they also got the heating going for us couldnt have been more helpful, thank you so much Linda Totman”

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Posted 2 months ago

Hi Linda, thank you so much for your kind words! We're really glad to hear that the team could help you out, especially during such a tough week. Your satisfaction is what we strive for, and it means a lot to us that you took the time to share your experience. If you need anything else, just let us know!

Posted 2 months ago

“Not great. The tap connector provided is stiff to use and constantly drips even though fully tightened.”

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Posted 2 months ago

“Quick prompt and what I wanted”

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Posted 2 months ago

Hi Norman, thank you for your review! We're glad to hear that you found our service quick and was exactly what you needed. Your feedback is greatly appreciated, we can't wait to hear from you again in the future.

Posted 2 months ago

“Just what I needed”

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Posted 2 months ago

Hi Marcia, thank you for your fantastic review! We're so glad to hear that you found exactly what you needed. Your support means a lot to us, and we can't wait to hear from you again soon!

Posted 2 months ago

“bought for small water cooling project for air compressor”

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Posted 2 months ago

Hi Ian, thank you for your review! We're glad to hear that we were able to help with your project. If we can help any further please don't hesitate to ask.

Posted 2 months ago

“Ordered a quick stop valve from direct water tanks. Quite a specific product not available from many suppliers, however Direct water tanks had it and at a decent price. Ordered and delivered very quickly, well packaged and overall a brilliant transaction. Will use again. Thank you”

Helpful Report

Posted 2 months ago

Hi Chris, thank you for your fantastic review! We're so glad you found the quick stop valve you needed at a great price and that your order was processed and delivered quickly. Your support means a lot to us, and we look forward to hearing from you again in the future.

Posted 2 months ago

“The web site was easy to use and find the most suitable container. Very prompt when answering queries and delivery was efficient.”

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Posted 2 months ago

Hi Richard, thank you for your review! We're so glad you found our website easy to navigate and that our team was prompt in addressing your queries. Your positive feedback is much appreciated, and we look forward to assisting you again soon!

Posted 2 months ago

“I had an excellent experience. Very friendly & efficient service. The team managed to get the products out to me next day which was great.”

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Posted 2 months ago

Hi Leila, thank you for your review. We're glad to hear that you had an excellent experience with our team and that we could get your products to you so quickly. We look forward to hearing from you again soon.

Posted 2 months ago

“The parts I needed for my ibc were not cheap ( cost more than the ibc) but are quality. Great advice in the phone before ordering and quick delivery.”

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Posted 3 months ago

Hi Adrian, thank you for your wonderful review! We're glad to hear you found our parts to be of high quality and that our team was able to provide the advice you needed. Your feedback means a lot to us, and we're pleased that the delivery was quick. We look forward to serving you again soon!

Posted 2 months ago

“Quality barrel”

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Posted 3 months ago

Hello and thank you for your review! We're delighted to hear that you are happy with the quality of the barrel. We appreciate you taking the time to share your experience and we look forward to helping you again soon!

Posted 3 months ago

“easy smooth experience. fast delivery”

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Posted 3 months ago

Hi James, thank you for your review! We're thrilled to hear that you had an easy and smooth experience with us, along with fast delivery. Your feedback is greatly appreciated, and we can't wait to assist you again soon!

Posted 3 months ago

“Their service was quick and efficient with great communication around the order. I didn't have to contact them so cannot review that. Delivery was prompt.”

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Posted 3 months ago

Hi Alan, thank you for your fantastic review! We're thrilled to hear that you found our service quick and efficient, and that communication met your expectations. We appreciate you taking the time to share your experience, and we can't wait to serve you again in the future!

Posted 3 months ago

“The tank has is scratched all over miles we’ll be second hand , not good at all”

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Posted 3 months ago

“Great item. Very fast and efficient delivery.”

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Posted 3 months ago

Hi Chris, thank you for your kind words! We're so glad to hear you enjoyed the item and that our delivery was fast and efficient. Your satisfaction means the world to us, and we look forward to assisting you again in the future!

Posted 3 months ago

“Great price, good website, and quick delivery”

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Posted 3 months ago

Hi Gareth, thank you for your order and for your wonderful feedback. We strive to offer great prices and efficient delivery, so it's brilliant to hear that you had a positive experience. We look forward to serving you again in the future!

Posted 3 months ago

“Easy to assemble, looks smart. Shape is just right for my small garden and like the design feature of the lid that can be used as a bird bath or pot holder. Quality product.”

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Posted 3 months ago

Hi Duncan, thank you for your fantastic review! We're thrilled to hear that you found the assembly easy and that the design fits perfectly in your garden. We appreciate your kind words about the product quality and hope it serves you well!

Posted 3 months ago

“I’ve got two IBC’s on my allotment. Only one collects water so I needed a way to connect them. Two 60mm adapters for Hozelock type garden hoses were just the job. Great product and great service. Recommended.”

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Posted 3 months ago

Hi Michael, thank you so much for your review! We're delighted to hear that our adapters worked perfectly for your IBC. It's great to know you had a positive experience with us. We truly appreciate your recommendation and look forward to hearing from you again!

Posted 3 months ago

Direct Water Tanks is rated 4.8 based on 970 reviews