Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.77

4.8 Rating 966 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Took ages to come and no communication tonight fact”

Helpful Report

Posted 1 month ago

Hi Paul, thank you for your review. We sincerely apologise for the lack of communication and the delays. We strive to keep our customers updated throughout their order process, and it’s clear we fell short this time. Your feedback is invaluable and will help us improve our service. Please reach out if there’s anything else we can do for you.

Posted 1 month ago

“Excellent product and good service.”

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Posted 1 month ago

Hi Perry, thank you for your review. We're glad to hear you're happy with the product and service.

Posted 1 month ago

“Purchased 2 food grade inch tanks. Excellent gleaming condition at a great price. Very pleased and speedy delivery.👍👋🙂🎩”

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Posted 1 month ago

Hi Mark, thank you for your review. We're thrilled to hear the tanks got to you in excellent condition and that the delivery was quick.

Posted 1 month ago

“Very quick delivery, easy to order online.”

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Posted 1 month ago

Hi Denise, thank you for your review! We're delighted to hear that you had a quick delivery and an easy online ordering experience. We look forward to hearing from you again soon.

Posted 1 month ago

“The item took too long to arrive and only got despatched because i chased it.”

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Posted 1 month ago

Hi Robert, thank you for your feedback. We're sorry to hear that your item took longer to arrive than expected, and we appreciate you bringing this to our attention.

Posted 1 month ago

“good product, delivery guy was really helpfull”

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Posted 1 month ago

Hi Gareth, thank you for your review. We’re happy to hear that you’re satisfied with the product and that our delivery team made a good impression.

Posted 1 month ago

“Very good fast service”

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Posted 1 month ago

Hi Desmond, thank you for your review. We're happy to hear that you had a good experience.

Posted 1 month ago

“Could do with more money information and update on delivery details”

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Posted 1 month ago

Hi Paul, thank you for your feedback. We appreciate your suggestion, we’re always looking for ways to improve our service.

Posted 1 month ago

“I recently purchased two 20-litre plastic containers and a separate tap device from Direct Water Tanks. The ordering process was straightforward, and the items arrived promptly and well-packaged. The containers are sturdy and well-made, perfect for water storage. The tap device fits securely and functions smoothly, making dispensing easy and efficient. Overall, I'm very pleased with the quality and service—highly recommend Direct Water Tanks for reliable water storage solutions.”

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Posted 1 month ago

Hi Jeremy, thank you for your review. We're so pleased to hear that you found the ordering process straightforward and appreciate the quality of our products.

Posted 1 month ago

“Easy to order prompt delivery reasonably priced absolutely no dramas”

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Posted 1 month ago

Hi Ken, thank you for your review. We’re thrilled to hear that you found the ordering process easy and appreciated our prompt delivery.

Posted 1 month ago

“Good product. Great service”

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Posted 1 month ago

Hi Jonathan, thank you for your review. We're glad to hear that you’re pleased with our product and service.

Posted 1 month ago

“All bits ordered were good quality, fitted easily and just what I expected.”

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Posted 1 month ago

Hi David, thank you for your review. We're delighted to hear that you are happy with your order.

Posted 1 month ago

“A good service and very prompt”

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Posted 1 month ago

Hi Neil, thank you for your review! We're glad to hear that you found our service prompt and satisfactory. Your feedback is appreciated, if you have any further questions or need assistance, please don't hesitate to get in touch.

Posted 1 month ago

“Great product and a great service”

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Posted 1 month ago

Hi Paul, thank you for your review! We're thrilled to hear that you are satisfied with both our product and service. Your feedback means a lot to us, and we appreciate your support. If you need anything else, please don't hesitate to reach out!

Posted 1 month ago

“Everything was as described and arrived very quickly, thank you.”

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Posted 1 month ago

Hi Neil, thank you for your review! We're glad to hear that everything arrived quickly and as described. Your satisfaction means a lot to us. We appreciate your support!

Posted 1 month ago

“Very quick service - tank is super and already in use on quad bike”

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Posted 1 month ago

Hi David, thank you for your fantastic review! We're thrilled to hear that you received your tank, and it's already in use on your quad bike. We appreciate you taking the time to share your experience. If you need anything else, feel free to reach out. Happy riding!

Posted 1 month ago

“Excellent Customer Service, and very prompt delivery However its not clear on the website that the white Container is opaque, hence I ordered wrongly and was told it was too expensive to return it.”

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Posted 1 month ago

Hi Emma, thank you for your feedback! We're delighted you had a positive experience with our customer service and prompt delivery. We apologise for any confusion regarding the container's opacity and appreciate your input as we continuously strive to improve our website. Our listings have changed to reflect this better. If you have any other questions or need assistance, feel free to reach out. We hope to hear from you again in the future.

Posted 1 month ago

“Excellent quality product. Arrived promtly.”

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Posted 1 month ago

Hi Peter, thank you for your review! We’re thrilled that you found the quality of our product to be excellent and that it arrived promptly. We look forward to serving you again in the future!

Posted 1 month ago

“Pleased with items bought - 20l plastic water cans. Very good service”

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Posted 1 month ago

Hi Tomos, thank you for your review! We're thrilled to hear that you're pleased with the 20l plastic water cans and that our service met your expectations. We appreciate your support and look forward to serving you again soon!

Posted 1 month ago

“Tanks good quality as described. Had an issue with the order was not informed of zero stock but when I contacted them tanks delivered very quickly.”

Helpful Report

Posted 1 month ago

Hi David, thank you for your review. We're glad to hear you’re satisfied with the quality of the tanks. We apologize for the initial stock issue but appreciate your patience and are happy we could deliver quickly. We look forward to hearing from you again in the future.

Posted 1 month ago

Direct Water Tanks is rated 4.8 based on 966 reviews