Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.76

4.8 Rating 972 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to assemble, looks smart. Shape is just right for my small garden and like the design feature of the lid that can be used as a bird bath or pot holder. Quality product.”

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Posted 3 months ago

Hi Duncan, thank you for your fantastic review! We're thrilled to hear that you found the assembly easy and that the design fits perfectly in your garden. We appreciate your kind words about the product quality and hope it serves you well!

Posted 3 months ago

“I’ve got two IBC’s on my allotment. Only one collects water so I needed a way to connect them. Two 60mm adapters for Hozelock type garden hoses were just the job. Great product and great service. Recommended.”

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Posted 3 months ago

Hi Michael, thank you so much for your review! We're delighted to hear that our adapters worked perfectly for your IBC. It's great to know you had a positive experience with us. We truly appreciate your recommendation and look forward to hearing from you again!

Posted 3 months ago

“Good Products Good Customer Service.”

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Posted 3 months ago

Hi George, thank you for your kind words! We’re glad to hear that you are satisfied with our products and customer service. Your feedback means a lot to us, and we look forward to assisting you again in the future!

Posted 3 months ago

“Great service quality products will use again, Many Thanks”

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Posted 3 months ago

Hi Adrian, thank you for your kind words! We're so glad to hear you were pleased with our service and products. Many thanks!

Posted 3 months ago

“Excellent service and product”

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Posted 3 months ago

“Fantastic quick delivery and exactly what I ordered. Would recommend. Many thanks. 😊👌”

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Posted 3 months ago

“The whole process was faultless from the initial inquiry about the tank size to delivery. Happy to recommend Direct water tanks.”

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Posted 3 months ago

“I asked a question, they said "send a photo", they answered within 2 hours. Correct part - ordered. Wonderful.”

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Posted 3 months ago

“Great service and speedy delivery. Excellent product with a good price.”

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Posted 4 months ago

“Excellent and Brilliant service, Great item High-Quality, as ordered, the item was packed well, fast shipping and delivered on time, highly recommended.🌟🌟🌟🌟🌟”

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Posted 4 months ago

“Tank is exactly as described and good for my purposes. Lead time was advertised at 5-7 days but didn’t receive it till 2 weeks had passed”

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Posted 4 months ago

“Excellent service will definitely deal with them again ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

“I ordered the 24x 5L jerry cans making use of a discount so really good price. Decent thickness of the plastic, they stack easily, and arrived insanely quickly, literally 2 days later. Will definitely buy from them again.”

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Posted 4 months ago

“we never received our item”

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Posted 4 months ago

“Price was good and delivery quick”

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Posted 4 months ago

“The product is a expected and delivery was very good and on time”

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Posted 4 months ago

“All good no issues”

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Posted 4 months ago

“New purchase for me from Direct Water Tanks and the delivery was prompt for a reasonable price. Tanks i bought are of good quality all seems good definitely ordering again when the time comes.”

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Posted 4 months ago

“Fast quick delivery & a good product”

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Posted 4 months ago

“They do not clean tank out after drilling for fitting result is plastic clogging up filter and if you aren't using a filter say goodbye to your waterpump”

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Posted 4 months ago

Direct Water Tanks is rated 4.8 based on 972 reviews